Have used CapCenter twice now. If you have at least 20% equity in your home this company is the best. Easy application, on line document load site, efficient and quick responses from team members. Best of all no out of pocket closing cost expenses and no surprise or hidden fees. Interest rate will be a little higher because of this structure but well worth it and easy for tax filings.
Review by Mulikatu1 month ago
I have used Cap Center in the past and would rate those experiences as 5 star. We had an issue this time as we changed our ownership to a living trust. This seemed to present a problem. There was an issue in printing off the closing documents due to it being a trust. I also wanted to use and provided a power or attorney document in order to allow me to do the closing. I requested this since my wife is in a wheelchair and I was trying to avoid her having to come. We were told at the last minute that she would need to come or someone would need to come to our house - both of us came to the closing.
I also advised that I would be on vacation the week before the closing date and if anything was needed, to let me know. I was advised of the escrow amount that was needed and since it was over $1,000, I would need to bring a cashier's check. This notice was given the day of the closing. I had to scramble to get the money wired which was an additional inconvenience.
Review by Bafford1 month ago
Very good experience with them.
Review by Cog1 month ago
Best mortgage experience and lowest fees ever experienced.
Review by Blazevic Buccione1 month ago
The employees at Cap Center were very easy to work with and very efficient
Review by Gradice Bronw2 months ago
Easy and fast closings....
Review by ShanVanT Vixta2 months ago
Everything went through smooth from start to finish. A true bunch of professionals!
Review by Ladoire2 months ago
very efficient, very easy. reps were friendly, quick to reply. i was updated frequently.
Review by Yvanca2 months ago
We used CapCenter as our real estate agent and our mortgage lender. We saved thousands of dollars in closing costs by using CapCenter for both the realty and mortgage services.
Realtor Jacob Oliver was beyond patient in our year and a half home search. He was good humored, but also very competent. Jacob was always responsive and punctual.
The mortgage experience was exceptional! The two week close was exceptionally easy without one glitch. Truly a painless experience.
We would enthusiastically recommend Jacob and the CapCenter mortgage team!
Review by Onyema3 months ago
CapCenter was a delight to work with. They kept us informed and their electronic portal system for uploading documents is fantastic. The closing experience was very smooth. They discovered a financial error but allowed me to use a personal check to cover that since it was their error. all moved forward. I highly recommend therm. The savings is amazing.
Review by Lazaros3 months ago
I had worked with cap center once before and was very pleased with the professionalism so when the opportunity came up again to use them I knew I would be well taken care of.
Review by KatrinMathias Blgnd3 months ago
There are a lot of words that fit, a few....honest, knowledgeable, incite full, patient. What do they do best is to take all of the above and work together as a team to make the borrower completely happy. They really did work together to obtain the best possible solution to my particular situation. With out ability , patience and team work that would not have been possible.
Review by EJones3 months ago
We had an excellent experience with CapCenter. Customer service was friendly, timely and professional. We would highly recommend CapCenter.
Review by Pamelae Khailid3 months ago
Great experience!!! Stress free!! Definitely would recommend to everyone!
Review by OmareeVEVO3 months ago
The process is very transparent and smooth. There were a few irritating times when additional information was requested for seemingly unnecessary reasons.
Review by LondonChic Piptsan3 months ago
A company that said what they would do and then did exactly what they said. Very personable and professional. An excellent experience.
Review by Antiques4 months ago
We have used CapCenter several times and would not use anyone else. The value, professionalism and fast turn around times are what they are known for. The best by far!
Review by Huntington4 months ago
Have used CapCenter multiple times now to refinance existing mortgage loans and most recently to originate a new loan. When you first read about what they do and how they do it it seems too good to be true, but it's all true and then some. Great service and great experience working with them!
Review by Cifra Wanninger4 months ago
We’ve gotten 4 loans over the years with Cap Center and have always gotten professional quality and fast service. Our number 1 “go to” when considering a mortgage loan.
Review by Kalkwarf Scherrebeck4 months ago
We wouldn't even consider another mortgage company to use! Customer service is simply outstanding, professional, courteous and timely when you need to talk with a representative.
Review by Ecigmate4 months ago
Outstanding- they do everything yhey promise!
Review by Aziq4 months ago
The easiest, fastest and cheapest way to get a mortgage loan, CAP center had the lowest interest rate at the time of the loan; no closing cost (yes this is true no closing cost). Very professional and friendly staff willing to help and answer any questions,. This is the 3rd time that I am using CAP center.
Review by Shashith4 months ago
Very quick, easy refinance. The staff were all very courteous and friendly. Would recommend to anyone!
Review by OzelArts Beovic4 months ago
Excellent customer service and made it a great experience.
Review by Miiran5 months ago
We were out of state buyers and felt like we lived right down the street. Our loan officer and closing agent answered all our questions efficiently and accurately. We would use CapCenter again without hesitation.
