Candace did a beautiful job grooming our very temperamental little dogs. They came out looking so cute and none the worse for wear. Candace is an artist. All of the people we came in contact with were very kind and gentle with our babies. Thanks so much.
Review by Anthone50 years ago
Poor customer service. I went to drop off my dog for daycare and it clearly stated on the door they had 8 spaces for day camp and the lady at the front said "we're full". So I took my business elsewhere. I don't want to say they discriminated against a black customer but that is what it felt like. I spoke to another person who stated that they had a similar experience so it's not just me. Would never go back nor would I recommend. There are way too many amazing dog boarding facilities in New Orleans who appreciate your business.
Review by Sweezer50 years ago
We stayed in New Orleans and boarded our dog at a place closer to our hotel. They were not able to bathe her by the time we were going to pick her up. Fortunately, we found Canine Connection on Yelp and used their self service dog wash station. It made it so easy to give our dog a bath. They provide shampoo, towels, brushes, apron, blow dryer, etc. Our dog usually doesn't like baths, but she actually seemed to enjoy it here. Wish we had a place like this close to home.
Review by YourDudeness50 years ago
Almost as nice as a children's daycare! We've taken our dog here for boarding once and I love that they come out to greet the cars, making drop off super easy. The prices are reasonable and they have tons of space as well as grooming options. They have multiple rooms for different sized dogs and play levels. Our dog always comes home tired and they were really flexible about the length of time she needed to stay with the cancellation of parts of our travel plans. Their hours are really convenient and the staff is extremely welcoming. They also have a pool which I'm sure we'll take advantage of in the summer. They do a thorough vetting of all the dogs and put them through an interview process, which makes me feel better that they know the dogs that they look after. My only recommendation would be to update their website so you can book services online. They do a great job and we look forward to using their services again!
Review by Debbibius Slagter50 years ago
I don't have experience boarding my dog here (cause she's a jerk, or else I totally would!) but have shopped in their store and this place is great and everyone is so nice! They have toys, harnesses, leashes, treats, etc, and it feels great to support local businesses for your pups needs instead of big box stores. (Very reasonable pricing too!) I also work in a clinic and sometimes they bring doggies to us that get sick while they're boarding (through no fault of their own, life happens!) and the employees are so caring, attentive, quick to respond, and really seem to love their boarders and their jobs.
Review by Bafford50 years ago
Here we go again... We'll be going out of town soon and boarding our "kids" with their other family at Canine Connection, again.
I'm a neurotic dog-mom. As such, there are a number of things I truly love about CC. My dogs (Riley, Jack and Roux) have attended daycare and boarded a number of times and always, ALWAYS, at the end of the day or stay, are healthy, clean and most importantly, happy. Each of my kids is different, and the staff at CC recognize this and respond accordingly. They look for and do their best to meet the needs of the dog. Jack is timid, but loves to play fetch with his tennis ball - they give him time and attention to meet this need. Riley is aloof but adores the company of other dogs - they know and put him in a very active social group. Roux doesn't mix, but is content to observe - and the staff are all sensitive to her anxiety. When we arrive - staff members seem genuinely happy to see our pups return - that is comforting.
Of course I watch on webcam. I have called to ask questions about what I've seen (like 'where is the 3rd bed in the suite?' - 'got a little wet so we're trading it out for a dry one and washing the blanket') - and the fact that I can call 24-hours a day and talk to someone who is actually THERE, ON PREMISES - whoa! Priceless. They have even emailed me with a photo a a scratch to Riley's face that happened while playing with another dog - just giving me a heads up.
To be able to go out of town and not worry about my dogs permits me to truly enjoy the time that I'm away. The service these guys provide is incredible and worth every penny. Apparently you can buy love, and I'm willing to pay for it!
Thanks CC! See you soon.
Review by Riquan50 years ago
My herding dog is always rushing to get inside when we pull up for daycare, so I'm pretty sure she likes it here as she can be shy around strangers. My dog always is clean and has never had an injury or bite. I recommend them.
Review by Wilaiporn50 years ago
I had Ringo stay the night Saturday. He loved it! Everyone was so nice and it made my dog so happy. It was his first boarding experience and with that great staff, he had fun and was such a happy boy. He slept for two days after because of all the playtime. I'm using them again next time I'm in New Orleans. The webcam was much appreciated.
Review by JohnTran50 years ago
I really have to give it to Canine Connection for their service and dedication to its clients.
Every person that met my Kiwi knew and remembered her name. They always treated her like their own pup.
I loved the pricing here, as well. I always had to spend a nightly rate plus up to $25 extra for my dog to be in daycare all day. But, Canine Connection just puts your pup in daycare unless you request them not too. They give them a nap time on days they need a break or need to eat dinner while staying over night.
This boarding facility also offers a store for food and toys, as well as grooming services. I had Kiwi's nails trimmed here often and never ran into any problems with special requests.
I will always recommend this business to friends living in NOLA.
Review by LLowielyn50 years ago
I've been using Canine Connection's doggie daycare for more than 2 years. My dog only gets to go on special occasions (1-3 times per month), but he absolutely loves it. The employees know my dog by name, and are always affectionate with him.
I always call before coming in, they ask for my dog's name, and check availability based on the room (there are different rooms for dogs of different ages and temperaments). I can usually get in on short notice, but I know they get full around major holidays.
Review by Pierpaolo Enfield50 years ago
Could not be happier with this service. My dog goes to daycare twice a week and always has the best time and comes back tired :)
The staff are warm and knowledgeable and quickly learned my dog's name and personality. It feels good leaving my pup with people who genuinely care about her wellbeing and act so professionally.
If you're looking for a daycare or boarding facility for your dog I wouldn't go anywhere else in New Orleans. Come to canine connection!
Review by Vykkye50 years ago
My heart belongs to a 27 pound (give or take a pound or two, more like give) French bulldog named Sebastian. We are codependency at its best or maybe worst, if you ask his dad. When we are in the same room we are skin to fur and if not I talk about him incessantly and I'm sure he's napping away dreaming of his best bud: mom. I love him so much and if I'm speaking his language correctly, he loves me even more. I make his world turn until he sees his special doggy daycare collar and leash. Then, best bud mom is just the driver. He knows when he sees this that he is off to "school".
Canine connection is conveniently located and offers extended hours which is amazing. They open at 6 am and close at 8 pm on weekdays. And hours are 7 am - 7 pm on weekends. The dogs have to wear a quick release collar and if boarding must have all items named and food individually packed and labeled.
When Sebastian sees his Canine Connection collar he is so eager to sit to wait to put it on. Then he drags me out of the house, then drags me towards the car, and then drags me into Canine's doors. When you arrive you will be greeted by the friendliest, most helpful staff. Even though it tugs at my heart to leave him there either for the day or long weekend, I know he will be taken care of. We've had multiple stays here in the last year and a half and each experience have been a positive one.
The Canine Staff are so helpful and understanding when I've called in the to check on Sebastian. They will entertain your phone call as many times as you need. And, they have boarding units with cameras so you can keep an eye out and a camera in the play room so you can waste your day away at work or vacation watching your fur love ball. You do have buy the App to subscribe to it $5 for the year.
All in all, Canine is Sebastian-approved and that's all the endorsement I need.
Review by AnnHutchinson Mundula50 years ago
We really like canine connection. I'll just say that we vetted 3 or 4 places uptown for a doggy daycare and boarding location. Canine connection passed with flying colors.
The workers are great with the animals. They have a totally respectable number of handlers throughout the day and night to take care of the pets. They have plenty of options on where the dogs can spend time. Our dog always leaves Canine Connection exhausted. He plays like a madman when he's there.
The facilities are as clean and well kept. On a surprise visit by Shari V, she said the staff was more than happy to show her around without advance notice and all the areas looked good. Mixed blessing is the webcam for the playroom. Shari V spends too much time watching it, but if you are into that, then it's a positive.
Overall, we trust Canine Connection with our dog and we are repeat customers.
Review by Ratajczyk Meguy50 years ago
I picked my dog and cat up from a weekend away at Canine Connection yesterday, and they are happy and healthy. I must say, the staff was delightful to work with. They made this process so easy, and they were so helpful at every step of the way. Our pets are a little older and we have never boarded them, so we were worried they would be traumatized, however they both needed medication so leaving them under watchful eyes was important. It was really nice that they have a camera system so that you can check on your pets which really eased our concerns.
I gave them 4 stars instead of 5 for a few reasons. First, they were a little more expensive than many of the other options in New Orleans, however it is worth the extra cost to have your pets well cared for. Next, there was not a ton of warmth towards the animals from what I could see. My dog has never been to boarding or daycare and I'm sure she was much more nervous (and confused) than I was. Regardless, I stared at my phone off and on all day watching her. She seemed confused and basically followed around closely any person who entered the dog yard and tried desperately to get their attention. I think I saw someone pet her once that day. Now, to be fair, there were a ton of dogs who wanted attention, I didn't watch her all day, and it may be policy not to interact with the dogs too much, so I am not too concerned about this at all. They took great care of my girls, I just know my pup probably could have used a little encouragement during her first day of daycare. Lastly, I probably won't bring my cat back, not to any fault of theirs, it just seemed like a bit of tight quarters. They were kind enough to open up the cat crates up so my cat could move between three of them, which was so sweet, but even that looked a little tight and I can't imagine how hard that would have been for her if she were limited to one crate. They are called "canine" connection, not "feline" connection, so I understand that this was just a means to an end. Ultimately, I will most definitely bring my dog back. She came home clean, healthy, and tired. She got plenty of play time and was well cared for. I will not bring my cat back but in emergencies where she needs medication. This is a great spot and I appreciate how they care for animals.
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Doggie Daycare, Boarding, Retail, Grooming, Indoor Self-Wash Area. Established in 2006. Founded in 2006, Canine Connection boasts 24-hour staffing, several outdoor play areas, private suites and a doggie swimming pool. Owners…
4920 Tchoupitoulas St