After receiving the order and sending the parcel, please let the customer know about it. I had purchased the bycicle on Thursday night and I haven't heard from you since then. I was getting worried, so I tried to contact by Facebook. There the person told me it was sent already on Friday. So everything was fine, just try to make the transaction smoother to the client. Besides that, I loved my new bike!! :) Thank you! Grazie!
Review by Brightwell Somersham2 months ago
I love my bike and had an overall good experience ordering from Canellini. Customer service was very helpful and responded fast. Only thing that could be improved is the tracking of the delivery. I am living in Paris France. The driver called me when he was already down my house, there was no one there as I didn’t know the exact day the delivery was planned. Thanks to customer service I’ve replanned the delivery and received my new bike in perfect condition and I am very happy riding the streets on my beautiful new bike. 😁😍
Review by Ephay Udarbe2 months ago
Great service, beautiful bike, fast delivery and kind and cooperative staff.
Review by Janice E2 months ago
Beautiful bicycle (via Veneto) and very quick delivery. Thank you Canellini !
Review by Campbeltown Chalpkin2 months ago
Super Happy with this bike!
Super hereux avec cette velo!
Review by GilianJ2 months ago
The pedal from my bike came with a defect, after some e-mail exchange the Canellini team was nice enough to send me a new one. I am happy with my beautiful bike and their service :)
Review by Antonilla3 months ago
Great quality bike and the team really professional and accessible via email.
Takes just a few minutes to re-assemble the bike.
The only little thing I noticed is that the break on the front wheel is too close to it so it slows the bike while I ride it. Not too annoying, though not to expect from a new product
Review by Shubaash3 months ago
pedal came with defect, and the team did not even bother to reply me :(
Review by LoobyT Entervencion4 months ago
I loved this bike! I purchased Retrò Dolce Vita Alluminio Uomo Verde Oliva - 58 form their online shop. It arrived in just 5 days, in a very good condition. (From Italy to Germany) The bike is really classy as it looks on the webpage. It is a city bike, it is robust, moves very smoothly on the road and is not that heavy. Thank you Biciclette Canellini
Review by Goedele4 months ago
Very good service and company. Friendly and customer orientated. I love my canellini bike!!!
Good quality and price.
Also the italian shipping system was quick and efficiant. Only the german shipping system/ company was not well organized - my bike „ got lost“ for about 7 days in Germany!
Review by Sinsia4 months ago
Great bike and very reliable purchase procedure!
Review by SueBrighton4 months ago
A very fast delivery...and now i have a beautyful new bag for my beautyful Canellini-Bike...Thank you.
Review by Casondra Derrow5 months ago
The delivery has been made in 3 days (that's quite incredible), and my wife is really happy with the bicycle. I couldn't recommand more this company and their bikes!
Review by Tsrj5 months ago
I wanted to order by Amazone, but ist was much easier to do it directly.
Fast shipping, easy handling.
Great value for less money.
Review by Fakrumie5 months ago
Bikes are very good. Highly recomended
Review by Cndy5 months ago
Everything perfect - I am very satisfied!! Thank you so much :)
Review by DesertRat6 months ago
All perfect !
Review by Ouma6 months ago
First class service following a problem of my own making,Frederica could not have been more helpful. A company should be judged by how it resolves problems for its customers and Canellini met this challenge full on. I would fully recommend them to any prospective buyer knowing they have customer service front and centre in all they do. The bicycles are a dream also !!! Thank you/ Grazie !!!
Review by Jaward6 months ago
The bike is one of a kind! <3
Review by Songbird6 months ago
Beautiful and high quality bicycle!
Review by Jeanniza6 months ago
I ordered the bike on the internet and received it within two weeks (I live in Germany).
One component got damaged during the transport. I informed the company and got the spare part after two days. Very good customer service.
The bike is very beautiful and I'll certainly recommend the company to other people.
Review by Guljan6 months ago
I am very happy with my bike, thanks and congratulations for your work. The bike is very beautiful and solid.
(The only negative detail: I would like metal mudguards.)
Review by Hobal7 months ago
Stunning retro looking bike. Very well made with good quality parts. Looks twice as expensive. And the ride is smooth!
Review by Coralys7 months ago
Biciclette Canellini is rated 5.0 based on
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