Scammers (Indian accents) at their best hooking you into their scam
I hate to say it but my wife told me these Indian talking good for nothing people were no good but good at taking our money. It was my fault that I paid them $399.99 25 NOV 2015 and I was hooked, I just didn't know at the time how bad I was scammed. Our computer got hacked and they took over the control and low and behold they fixed it. Boy was I happy and then I was hooked into buying a lifetime membership for $3,175.00. After this purchase my computer was hacked again by a Russian and they couldn't fix it so I took it to my local computer store and got it fixed for $150.00. In June 2018 I was hacked again, another Russian I was told. This time I was talking to "Owen" Somebody and gosh he went into the NSA, how the Gov. had control of all your information and etc.. He had control of my computer and brought up all my passwords, IP address and such. Then the kicker, he stated it was our network and all our drivers were hacked. He then offered me a deal. To correct all your drivers would be $4.00 for each driver, however, today we can offer $2.00 per driver. I questioned the cost due to my lifetime membership and he stated the lifetime membership didn't cover drivers. Oh! How many drivers do I have hacked? He stated, "You have 1,300 and we can fix them at $2.00 each". I said, "That would be $2,600.00". He then said, "We can fix them in 2 hours". I told him I had to leave on business in 1 hour he then said he would get with a special guy and have it fixed in 45 mins. I thought, just how stupid does this Owen think I am? I told him to get off my computer and I'll get it fix again locally. I did for another $150.00 so this ups the monetary loss. I called today to speak with Adi Johnson and guess what he was out sick and they didn't know when he would be back. These people if you want to call them people and this company should be reported to the higher ups and put out of business. I am going to do my best to do just that!!!!!!!!!!!!!!! They've got white folks in their adds, where are the Indians?
Review by MissEFN2 years ago
Keep asking me for more money for system protection...protect my identity
After paying over 800 for life time support...they call and tell me I need expanded protection...or the "bad guys' would get my money and identity. They showed me all of my passwords and the IP addresses that were hacking my computer...and wouldn't do anything unless I sighed up for higher more elaborate protection. I refused...and they warned me that if something went wrong they would not be responsible because I hadn't purchased the next level of protection. A few days later my computer froze up and I couldn't get into it. I called for their assistance and after three calls and attempts to remedy the problem I realized I'd probably been scammed. I'm not doing a very detailed job of explaining this but they are well trained. One of there lines included reference to the NSA level of protection...I told them the NSA itself had been hacked and they insisted that wasn't true. I challenged the guy (all have Indian type accents but WASP like names) he did a google search and had to change the subject.
Review by Ibian2 years ago
Asking for large amounts of money to clean up my computer
Much like several other victims noted in your reviews, I got a scary call from "Microsoft" late last year saying my computer had been hacked and I needed to employ tech support (Camus) to resolve it. They used the NSA ploy on me as well, as though that was a solid recommendation. I bought into the whole scam, I am ashamed to say. A few months a after the initial expenditure, they called again saying there was a new problem that required replacing all my drivers, to the tune of $2,700. I felt that I had to do it, as they pointed out that my banking, credit cards, everything would be compromised. Then yesterday, I got a call saying the network drivers had been hacked (by the Russians, hah!) and I had to send them a check for $2,600 to get it resolved. Now I realize I should have checked ScamGuard before getting involved with these con men with bad accents!
Review by Nitto2 years ago
My computer was acting up, slow, flashing numbers stating I had been hacked. I already had Camusinfotech before (they stated they worked with Microsoft and I believed them). Camusinfotech told me in Dec. 2016-I spoke w/Ben., that I had been hacked by Russians. He stated for a fee of $299.99 5yrs., this will protect my computer. I had to call their company once a month and have my computer serviced. I did, then back in spring 2017, I was told that my network was hacked and for about $ 600.00 they could protect me-REALLY. I said no. The gentleman on the line got very abrupt with me. I said I will not pay any more. I continued to have many problems w/my computer. Sept. 2017, I was told by Camusinfotech I needed drivers installed on my computer and my network was compromised. That's it I had it. I contacted Microsoft, had my drivers installed, Camusinfoctech uninstalled and was greatly pissed off. I really didn't know who to trust, everybodys asking for money. So through Microsoft I found Premium Technical Support and they removed all those ugly files-that I did not install or other-wise. I will not get any money back but I learned a valuable lesson. I don't answer any calls from the company, everytime I do my computer starts having problems hmmmm.
Review by Biarling Varnish3 years ago
The first time I fell for their scare tactics they got $549.99 out if me for 3 years of maintenance, warranty and "security". They said, and showed me, that the Russians were trying to hack our computer because we didn't have enough security on it. A year later, they are trying the same scam using the same pictures as before. Now they are saying it is our network that the Russians are trying to hack. They wanted me to buy a $905. firewall device from Amazon and they would install the software for it. I told the sales guy "NO" and he started yelling at me that the Russians were close to hacking our system and our bank accounts were I peril.
Review by Kelcye Cabinets3 years ago
I feel I have been scammed by Camusinfotech
It all started about maybe 2 and 1/2 years ago. I had a big thing appear on my screen that said I had been hacked. I contacted (I thought was Microsoft) I was routed to Camusinfotech in Irving, Tx. If I paid a sum $199.99+ (I paid) they would fix my computer, place a security and I would call once a month for them to check. Then in Dec. 2016 not hardly a year had passed and guess what hacked, according to camusinfotec by Russians. They showed me all of these IP addresses and said my bank accounts, credit cards accounts and etc., would be compromised if I don't pay this additional fee of $299.99. (I did) Now spring 2017 I get a call from camusinfotech that my network has been hacked and for a fee they will fix the problem. I asked them why didn't my carrier AT&T take care of this. I think his name was Ben, boy did he give me a blistering speech about my credit, how the hackers will ruin it, and money/bills would be coming to me tp pay. I then replied that I had paid them enough and I wasn't paying anymore. Sept. 2017, camusinfotech now states that I have been hacked and they (hackers) are using my name to buy and steal from others. REALLY. I contacted Microsoft and got Premium Technical Support, for $8, they cleaned and removed all of those IPs, uninstalled so much crap that camusinfotech had installed, and guess what my computer runs faster, no more flashing warnings. It seems that each time camusinfotech would call to tell me about hackers my computer would go down. Now I don't answer their calls, we will see. I uninstalled anything about camusinfotech and I hope I will no longer have problems. I know I will not see any refund but this is a good learning lesson for me.
Review by Auxiliary3 years ago
They have been checking my computer. When I renewed the service they call me and tell me I need to buy something. Each time it is something more.
Review by Tattyman3 years ago
Camus scammed me
Be careful, these folks are really good at what they do. A full screen appeared on my computer saying it had been hacked and gave a number to call for help. I hate to admit it but I took the bait. A very nice man answered and took a lot of (personal) information from me and then turned me over to Camus InfoTech to have one of their techs fix the problem. Everyone at Camus was oh, so professional and friendly. After getting my credit cared information they charged me a fee and I didn't mind because after all those nice folks had fixed my computer. But then I talked to others who said it sounded like a scam and I began to wonder. I contacted Scamguard who confirmed it was indeed a scam. Take a look at the Camus website. It couldn't look more professional. You would never believe they are crooks. Lesson -- don't ever call a phone number offering to "fix" your computer. It needs fixing because they broke it.
Review by KyeongHye Wijewardana3 years ago
My computer had a pop up from Microsoft stating I had malware and needed to contact the number provided immediately. I did, they were very convincing. This was in February of 2017. They called me yesterday and told me that their system could not support my computer. So, I needed to go to Walmart and get 3 $100 gift cards so that I could buy a different antivirus software. I told them that I wanted my money refunded. We went round and round about how it sounded fraudulent. The man hung-up on me. I called back, no answer then someone different called. He was extremely rude to me and talked over me. DO NOT BE FOOLED BY THIS COMPANY. IF IT HAPPENS CONTACT MICROSOFT DIRECTLY.
Review by Yukhei3 years ago
In April 2017 I turned on my computer and a full screen appeared saying my computer had been compromised and to call 877-272-7149 for help. A very nice man answered and took a lot of personal information and then turned me over to Camus for their technician to fix the problem. Everyone at Camus was very professional and helpful. After fixing my computer they offered several choices of contracts with them and I chose one and gave them my credit card number. I was happy to give it because they had fixed my computer. But after that I talked to others who said it must be a scam I contacted Scamguard who checked Camus out and assured me it was "100% a scam." When I checked Camus out online I discovered Camus had blocked this site along with that of the Better Business Bureau so I couldn't check on them. I had to contact techs at my computer company to restore those sites and check to see if Camus had left any malware on my computer. Lesson learned: never call a phone number offering to fix your computer. They are the people who broke it in the first place!
Review by Loai3 years ago
In mid November of 2016 my computer crashed with a green screen and a number to call Microsoft for repair. I called the number on the screen. It turned out to be Anagha web service AKA Camusinfotech. They charged me $200 to repair the computer. This was clearly not Microsoft as I learned later in Mid February of 2017 when they called again. On Friday evening 2/17/17 I received a call from "Alex Anderson" from Camus Infotec wondering if my computer was running slow. I told him it seemed to be running fine, but wanted me to give him a number for my computer so he could check it out. He then ran a few tests and told me I had been hacked with a virus called "clampi" that allowed a third party to gain access to my financial information. He told me he could fix it for a lifetime gurantee of $450. I said to go ahead and fix the problem and gave him my credit card number. He began working on my computer, but as it was going to be a lengthy process he would continue on Monday morning 2/20/17. He said to leave all windows open and not to turn the computer off. On Sat 2-19-17 I called my son to ask him about the computer problem. He said I had been scammed and to close all windows and turn the comjputer off and take it to a local repair service. I did and they found 3 additional viruses. This company should be shut down for caiming to be affilliated with Microsft and purposely hacking peoples computer so they can gain access to them and charging for services that they caused.
Review by PowerL3 years ago
In February 2016 my computer screen went green & a scary voice said to call the 800 number listed immediately or my computer would crash because it had been hacked. Scared the tar out of me. Called the number and the guy I spoke with, Donald Jackson, could barely speak English well enough for me to understand what he said needed to be done. But one thing is for sure he let me know "in clear English" that if I didn't buy their product my computer would crash and be useless. My computer is only 2 years old and so I was a easy target. Donald Jackson took control of my computer for several hours telling me that he was cleaning out and making sure I was protected against anything that might try to hack it again. Of course it came at the reasonable price of $299.99 for the 1st year of protection. My computer still wasn't working at full speed, but it was better. On March 17th, 2017, Mr. Donald Jackson was just thinking about what a nice lady I had been & gave me a call to check on me and my computer. When I told him my computer was still not right, he jumped right on it, going to put my case in the "Urgent" file he said. But for some reason, according to Donald Jackson, the payment I had paid in February didn't post to the "right" company. Wanted me to call my Discover Card & dispute the charges where I paid for this service in February & ask for a refund. After I made the call to Discover, Donald Jackson called me back, now they wanted their money that had been mistakenly credited to another company. Please understand, my Discover Card Account Manager gave me a Transaction Number that confirmed it had been paid to Camusinfotech, Inc. as intended. So when Mr. Donald Jackson called me back wanting another form of payment, with a $100.00 discount for all my trouble, I refused to give him any new financial information. I told Mr. Donald Jackson that I would call him back as soon as the money was credited back to my account & pay the balance due of $199.99 (cause now I got a discount). It was like someone had flipped a light switch. Mr. Jackson's whole attitude changed. He was very stern & meant for me to understand that he was giving me a very good discount but wanted paid NOW!!! He said that he could no longer accept the original payment form because he & the owners of Comusinfotech, Inc. were afraid that they weren't going to get paid because "I" had messed up on paying them in February. Whatever!! Now Donald Jackson demanded that I go online, to the Apple I-Tunes store & purchase an "ONLINE GIFT CARD", call him back immediately & give him the codes and numbers needed to cash it in. ARE YOU KIDDING ME!!! I didn't mess up the payment, it wasn't messed up at all. But now I'm a bad guy & can't be trusted. They had the nerve to ask for a I-Tunes Gift Card as a form of payment. I may be old, dumb & slow, but honey, by now even I had caught on. I was being SCAMMED!! Be very careful of these people, they are good, will scare the crap out of you & will have your pockets emptied out in no time. Oh & of course, the best form of payment is a I-Tunes Gift Card. I really have heard it all. Good luck if they hack your computer. Don't call the 800 number listed, please don't panic & for goodness sake don't listen to a word they say . Just leave your computer open, don't shut it down & take it to a local Tech ASAP. Good Luck Everyone.
As for me, I'm going to call my Credit Card Company & put them on high alert & make sure that the charges are disputed & that I will be getting my money back.
I would like to be able to post my e-mails & copies of the files from Comusinfotech that confirms my story, but I'm not sure how to keep my personal & credit card info from being displayed for the world to see.
Review by Shunan3 years ago
9-2016 I installed a wifi router. Had some problems and called the help line listed on the box. Was transferred to a tech to help me. I then got a tech who could hardly speak english named Bruce. He had to look into my computer and told me all kinds of things were wrong. At that time, this was a brand new computer. InOctober 2016 I got a call from Camustech that my network had a problem and my drivers were out of date and not working. Again, they went into my computer and fixed it to the tune of $439.99 with FREE software. Since then, I have had numerous phone calls from them stating various problems. The last one is Russian hackers are in my computer and they want $249.99 to fix that. I have blocked their phone number on my phone but I am leary of the fact they have my email address also. These people must be stopped.
Review by MileHi3 years ago
A popup alert sign appeared on my screen. It had the Microsoft name and logo on it and it said my computer had been invaded by dangerous malware. It said I must call the number provided, so I did. These crooks are very clever and it's easy to be fooled by them. They told me I needed a fire wall, etc., and charged me a lot for what they claimed they did. DO NOT BE FOOLED.
Review by Kerosene3 years ago
The aforementioned company, stating they were from Microsoft, were on line to correct invasion by Malware and Viruses. They sad there was no firewall, no virus protection, and in my "ignorance", I gave them personal credit card information. This happened @ 1630 hours (mid-west time). They also insisted that their 5 year plan, via Microsoft, was a better program. Then I knew something was wrong and I backed out of the whole deal. They do have my name, etc..
Review by Borries3 years ago
Last summer (2016) I got a pop up with a scary voice telling me to call this place immediately. They said I had a virus and if I closed the page before I called they would stop my computer from working. They tried to get money from me, but I told them no, and they actually did stop my computer from running. I bought another laptop ( figured maybe the other was getting old and could use a new one). Well, they just did the same thing to me again and told me I had malware in my system. I told them I had protection and they said it wasn't the right kind. I was terrified of them shutting this computer down so I had to give them the money from my credit card. I am afraid they installed something in my laptop to track my personal business and finances.
Review by Stellah Ricole3 years ago
Tried to reach Microsoft to get some type of cyber security on my computer as I had just been scammed. Anyway, this company called me back and told me that they were Microsoft. Fool me once, shame on you, fool me twice, shame on me. Out $1000.00. DO NOT FALL VICTIM TO THIS COMPANY!!!
Review by Kristinn3 years ago
Originally I contacted Camusinfotech in July 2015. They took control of my computer, checked it out, and fixed the problems I was having. I paid them for 1 year of support. Then in September of 2017, they called me to say I was hacked. Even though I had paid only for 1-year tech support, they were providing security support for 2 years. I let them take control of the two computers in the house. After several hours of searching through my files etc. They listed all the problems my computer had and also showed me all the passwords I used, my personal information, files, and all saved bookmarks. Everything on my computer was unprotected. Before I agreed to a contract with the company, I went on the internet and checked on the company for complaints and did not see any. I also went to a site called Scam Adviser and it listed the company as safe, in business 5 years and a lot of additional information. So I believed the company, to be honest and legitimate and purchased their unlimited (lifetime) tech support and security. In December 2017 they called me to run a security check. It showed them that my network had been hacked through a back door. I asked them how that could have happened since I had purchased a lifetime security contract. They said that did not cover the network. They then tried to sell me additional protection. I declined and immediately stopped their connection to my computer. This company has taken control of my computer several times. I do not know if they installed software on my computer to have access and control of it. I went on the Federal Trade Commissions Web site and got information on computer security. They had a list of security companies that offered free software to download. I downloaded a security software and ran several scans. It reported that there were no issues. I hope that means that I am not in any danger and Camusinfotech can not longer have access to any of my computers. This company has taken my money, misled me and invaded my privacy. They are a scam but appear to be legitimate.
Review by ROne3 years ago
I received a window on my computer that my computer was blocked by Microsoft and to call a number.
I called the number and they said that my computer was infected and sold me service and a firewall. I have since been told by our IT guy that this is a scam.
Review by Kippasmum Mengessidis3 years ago
Had a virus on the home computer and was directed to CamusInfotech.com. Signed for 2-year security for$299.99 first year, and $199.99 a second year. Learned that I was hacked by "Russian hackers" and needed firewall Canceled that and also canceled second year of their security but have NOT been credited with the $199.99 that I was told would occur. Please help.
Review by Claradona Yackley3 years ago
I received an error message on my computer stating there was a problem with windows and for support please call us at 1-855-628-7734 . The man who answered said, He could help me and explained he would have to do a remote access the computer to fix the problem. He then said, my network was hacked and everything on my network was open to hackers. He brought up my background services and said the hackers shut them off. He then brought up all my passcodes for every website I had a login account with including banks and other highly sensitive material. He then said, that windows works with another company that they highly recommend for this type of problem. He transferred me to the camusinfotech website and to make a long story short sold me the fix along with 2 years of protection for 359.00 Being highly suspicious I called Microsoft they explained they do not work with this company. I then ran to my computer and shut it down. When I restarted my p.c. I found a log with a bank statement,w-9 tax certificate ,workers comp. certificate, and my sons application to a Vocational School. that were all pulled from my pictures and scans and sent to Sean Smith at Camusinfotech. I clicked on the icon they put on my desk top and under the icon, they installed a list of all my passcodes for my banks, taxes, Paypal accounts, everything you could imagine. They were running a passcode utility on my computer. After discovering this Sean Smith calls me back to see why he was disconnected. I explained, I saw everything he was doing on my computer. He denied it and eventually when I put pressure on him he hung up. I called back and another person answered and tried to convince me I was mistaken. He then asked me how he could make this problem better. I replied tell my why your employee Sean Smith was accessing my personal files and sending them to his self. The man then denied that a Sean Smith doesn't work at the company and he had no Idea what I was talking about. He then hung up the phone on me.
Review by Gifford4 years ago
I received notice about something wrong with y computer. I called the # and talked at length with a person. After talking with him, I called the number back, and the person I spoke with had no knowledge of the call.
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