We booked a winterised campervan in the Alps for skiing. First, the owner asked us to come after 5pm although we'd booked earlier, then it didn't look ready. The tanks had water, still frozen. The windscreen was iced. The battery was flat after several weeks of sub-zero conditions.
The owner asked us to wait a day for a new battery, but when I called at lunchtime, said it wasn't available and cancelled.
We lost two days of our ski holiday and spent around a day looking for alternative accommodation at short notice , inconvenience and expense.
Campanda refunded the rental, but are still advertising the same vehicle. They suggested an alternative vehicle but never came back with anything.
They were helpful, but no help.
It appears they don't vet renters so the renters behave how they please. After travelling 1,000km to pick up the vehicle, I don't think Campanda are acting responsibly, and they are allowing renters to breach contract with impunity. There are no come backs in Campanda's system.
Campanda try to make it a contract between the lessor and lessee but don't qualify the parties.
Campanda.fr is rated 2.0 based on
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