We had used Campaigner by Protus for about 2 years and decided to prepay for a year to receive an 18% discount. We prepaid $2,952 in January 2019 but starting the next month we had significant delivery issues with Gmail blocking delivery and overall open rates in the low single digits. We had reached out to our account rep and tech support numerous times to discuss the issues. On three separate work arounds we completed their recommendations and followed-up with subsequent blasts but continued to have delivery issues and very low open rates. We contacted Campaigner and asked for refund for the unused months and they denied the request because under the prepaid contract there are no refunds. As a result, we reversed the charge and they immediately blocked the account, they then disputed the charge and still have not reopen our account or contacted us.
Knowing this I would just warn others to not subscribe to their larger plans, stay month-to-month and expect the service to deteriorate over time. It would take about 5-7 days for tech support to respond to emails.
Review by MikeBB Elmannae6 years ago
Review by GeeRGee7 years ago
This site is associated with nuisance spam e-mails that I have received
Review by Srilaxmi7 years ago
campaigner.com is an email service provide and therefore not responsible for the content that its users send. However, they responded professionally, which is notable by itself, to a spam complaint. And I have not received any more spam sent via them.
Review by EHolder8 years ago
Reputable email marketing provider.
Review by Darlas11 years ago
Campaigner Email Marketing is rated 3.0 based on
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