Avoid! Run! They send contacts in containers you cannot open without knives or scissors, you get cut trying to get the weird glass bottles open, no instructions for use. Neither my son nor I could use them as they were so painful, and they offered no refund or replacement. Avoid!
Review by Westcoaster7 months ago
I've ordered contacts from them before, but suddenly my card is declined, I tried to talk to them about it and I can't get through. They've seen my messages, but won't reply. This isn't my first time trying to contact them.
Review by Chalkster8 months ago
I ordered a pair of contacts from this company. I received them ok but one of the lenses was sent to me all dried up because there was no saline solution in it. So naturally, I contacted them for a replacement or refund. No response. Tried calling them, full voicemail. Tried emailing again, nothing. Emailed again, nothing. Contacted the Better Business Bureau, they said nothing could be done. It wasn't a lot of money but I can't even believe they would just ignore someone who received a defective product like that. I even tried telling my story on their Instagram but they just deleted it. I just don't want this to happen to anyone else, so buyer beware. You might get a great product with no issues but if you don't, they will ignore you.
Review by Artemise11 months ago
I purchased these hulk contacts from this company and though i was skeptical i was running out of options and i really needed to complete my costume so i figured i'd give it a try and hope for the best. I received an email that they received my order and the payment came out of my account. Then i get an email 3 days later saying the order was shipped but a tracking number could not be provided. I tried contacting them and nothing. Never received my order. They are a rip off. I also tried leaving a review on the website and it wouldn't show.
Review by Bafford1 year ago
I am in disbelief at the lack of customer service with this company! I received a pair of contact lenses that ended up being faulty and have tried numerous times to contact the company with no response! I tried calling, e-mail, instagram, Facebook, yet nothing! As far as I’m concerned, they stole $30 from me.
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