The Company writes that they take responsibility for the environment and for our children. However, after ordering and receiving the products from this summer sale I looked on their webpage and discovered that they had been reduced in price even more the day I receive my products. I call customer service and ask if I can get the difference credited and use the money to buy something else or if I really had to return the items to then order them again to get the additional discount. I was told that I had to send it back and reorder. Really poor service and how is that being a sustainable company that takes responsibility for the environment??? I’m amazed how so many companies misuse this word “sustainability” when they in fact are not! Will not shop be a repeat customer that’s for sure!
Review by Mk Derrow4 months ago
We really appreciated CamCam Copenhagen's service when we had an issue with a product. They responded very quickly to our communication and helped us out very nicely in the end.
Regards, Koen (The Netherlands)
Review by Shabsi1 year ago
Good that You take a social responsibility seriously!
I wish you could take your customer service seriously as well!
Your textiles can’t be washed as they shrink more than 3%, compare to what you state on the textile label!
I got a crib bumper in Baptist present for my son and after one and a half year I decided to wash it. After washing it became HALF METER SHORTER! Never has experience such a BAD Quality! I was very happy for my sons baptism present but now it’s useless.
I have contacted Camcam customer service and explained the situation and pointed that I cannot get a receipt as it’s a present and people don’t keep receipts after they gave a present.
However the customer service cannot help me!
What a bad experience!
They will rather have unhappy customer than to send a new item and apology for a bad quality and a wrong stated information on the label!
Review by Robsfire2 years ago
Found your bed linens years ago and love them! So glad you've expanded your product selection. Every time I travel back to the US, I have family asking me to bring something from Cam Cam.
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