I had the stupid idea to book two tickets for a show in Phnom Penh.
The next day, they told me that the show was close due to the hollidays and they offer to refund the tickets or book another show.
I first choose the refund but after exchanging some emails, I understood that it was not really an option so I choose another show at the same price.
It's been 9 days now that (every day) I try to obtain the tickets for the new show. I send them an email every day but (when they do reply), I keep having the same answer : 'What is the time you want' and after I reply, I get no answer
PLEASE DO NOT BOOK ANY SHOW WITH THEM IF YOU DO NOT WANT TO LOST YOUR MONEY !!!!
Review by Bafford4 months ago
It was an horrible experience to book through Camboticket. The timing they advertised no longer existed and we didnt even have any update regarding it and didn’t even compensate the stress and trouble we had to go through. It better to book through a travel office in Vietnam or Cambodia to be sure of the timing! Save yourself with the trouble!
Review by Gilemette Ahki5 months ago
Very very bad time consuming situation online. It took so long to book a ticket that it was already gone. The chat came with no info, just more excusses and no solutions as they didn't know anything. I do not like being lied to, especially with my money. I tell all not to gamble when buying a seat that is booked.
Review by KonKra6 months ago
We booked three journeys through camboticket and it was great. Two were cancelled by the suppliers and camboticket contacted me immediately, gave me other options and sorted it all out for me. I rearranged once as well due to a change of plans and they switched the date of travel with no fuss at all. I would highly recommend and definitely use again if I'm in the area.
Review by Dilder9 months ago
Excellent booking service, easy booking, friendly and competent help from the company. I would recommend the company to all.
Review by SkyFi9 months ago
Unfortunately I left my phone in the taxi and noticed straight away someone had switched it off. I messaged Camboticket within 10 mins of the driver leaving but they said the driver could not find it. 5 hours later (which is the time it takes to get back from Sihanouk) someone switched it on an I got a notification he was trying to enter my password in a phone shop back in Phnom Penh. I know the driver stole my phone. I even gave Camboticket the address of the phone shop thanks to the app Find My Phone but it was no use. Very untrustworthy driver, dangerous driving and late for pick up and not friendly. I didn’t not trust the driver from the start. I can understand Camboticket have other good reviews so perhaps they just had a bad driver. Do not trust anyone!
Review by Yaser11 months ago
We used CamboTicket to rent a private car from Phnom Penh to Kampot and back last winter. Good service, good car (SUV Toyota); only we had to tell the driver to drive more slowly, as he tended to speed and the roads are not really safe.
Review by Doj2 years ago
The best Online Travel Agent for bus, ferry, private taxi in Cambodia, Thailand, Lao and Vietnam. They are the friendly and responsive customer service when we need any modification.
Review by Ripplemark Zanna2 years ago
Have bought tickets and everything was smooth. They even changed departure date for free. Customer service was magnificent and the prices competitive.. Thank you Hong! Edward
Review by Tyeish Urami3 years ago
Staff is very fast and reliable. Made the travels with my girlfriend through Cambodia a lot easier ant more comfortable. Thanks very much
Review by Kyrsh3 years ago
I have used this service when I traveled to Siem Reap with bus Virak Buntham Express through website of CamboTicket. this is surprise for me that I can book online and friendly team work so much help me in case I need to change time and date.
Review by Mouxlaloloda Teshouva3 years ago
I and my girlfriend backpacked through Cambodia and the adjoining countries earlier this year. The region, while astonishingly beautiful and culturally rich, is still an underdeveloped part of the world and finding reliable info is still very difficult.
We were informed about camboticket by some friends we met in bangkok and before we traveled to cambodia, we used the website to find route and bus information. The website is nicely designed and has numerous options for almost all the route within and to and from thailand and vietnam. we even booked bus to laos from the website.
we had a very bad experience when we used another website that is perhaps newer as they issued us tickets which were subsequently not recognised by the bus staff.
all in all, this is an awesome website for your cambodia travel and the support team is super efficient.
Review by Bafford3 years ago
Used CamboTicket.com for my travel from Bangkok to Phnom Penh and for travel within Cambodia. Good booking experience. Had a minor scare when I didn't receive my eticket but that was quickly resolved with a message to support team and it ended up being an issue with my spam folder where the eticket was stuck. But I was sent the ticket again by the support team promptly. Will recommend and use again
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