I ordered a hoodie specifically with PayPal as was dubious from buying from an Instagram advert.
Got the order confirmation, and after the 3 working days passed without tracking details etc I contacted them via email - with no response.
I gave it another week, and again nothing. So I emailed them informing the company I would request a refund through PayPal if I do not receive anything within the next week. Not even 24 hours later I get tracking info and am informed of a import fee of around £30.
From reading comments on their Instagram posts and reviews on here it seems I am very lucky to have got my order.
The product itself seems fine and the quality is nothing amazing, reflecting back I dont feel it's worth £65.
My advice would be to pay using PayPal so you can request your money back if the worse happens.
Review by Corzine Corline4 months ago
Beställ aldrig därifrån. Beställde och betalde för en hoodie som jag aldrig fick samt att jag inte heller fick pengarna tillbaka då de inte svarar varken på mail, Instagram och via deras egen hemsida.
Never ever order something from this brand. I ordered and paid for a hoodie that I never received. Also, I never got my money back because they suck at answering emails.
Review by Njepu Dangerous4 months ago
one star is too much, because bad service doesn't include being a scam. I ordered a hoodie two months ago, never got it, never got answers to several mails. Don't buy!!!
Review by Mittis4 months ago
I never received my order. Many e-mails sent never received a reply from you. But you send invoice reminders. Fraudsters!
Review by Kiszu Kalaczynski4 months ago
DO NOT ORDER FROM THIS COMPANY!
My son ordered a sweatshirt early June and we have not received the sweatshirt. We have contacted them on numerous occasions requesting and update and refund. No response. I would discourage anyone from buying from this company.
Review by Saih4 months ago
Do not pay for any items off their site you will not get your order, they do not answer your emails. They should not be able to have a site or Facebook page trading standards should get involved. The name changes to Cally the bear
Review by Bennus5 months ago
Unfortunately I too paid for a hoodie more than 5 weeks ago, and haven't even received a shipment conformation. Luckily, I read the reviews and paid with Paypal, which helped me return my money. I tried to contact the company over 5 times with 0 responses, and my advise is to not buy anything here. Such a waste, because the products look really cool.
Review by Judicael5 months ago
Total rip off. Have emailed 3 times to ask where my goods are and no response.
Review by Rhoallin Lengyelne5 months ago
Ordered two sweaters 3 months ago and still haven't received one. They won't answer any messages through email or other social medias. Should've known it's a scam company, since they don't even have their phone number on the site. Never ever buy from them total scam.
Review by AnnaKenny Chramosta5 months ago
Horrendous company! No response to emails when items weren’t delivered. Payed with PayPal so have a chance of getting my money back but still this website needs to be shut down, it’s so wrong because it looks so legit. Sneaky as well because the website is called Callythebear and this is Calvin!
Review by Cordery Derrow5 months ago
Ordered for my son in the beginning of june. Shipping never came and they didn’t reply to my messages. I reported this to the police and also to my bank, and today I got the money back from my bank. They filed a card complaint and is now claiming the money from the company. Just a tip.
Review by CJael Truong5 months ago
This is fraude! Foreign customers don't get their merchandise or refunds. They do not respond to emails or messages.
Review by Kurzo Arnill5 months ago
Wow I will never buy anything that’s advertised from Instagram
Cally The Bear is an absolute fraud and they will take your money and forget about, company is run by a pair of SOB
Masorini don’t buy nothing at all from them they actually deliver but the quality on the clothing is Horrendous ordered XL and they bring something my 7 year old son would wear and they had the cheek to stick a XL tag on it
Hope anyone that’s purchasing see’s this first
Review by Leney5 months ago
Its a scam dont buy
Review by Laylanoelle5 months ago
Dont buy anything from callythebear. Its a huge scam
Review by Rjmem5 months ago
Nobody order from this company, they take your money and never send your order. I’m one of many. They never answer emails or messages to Facebook and Instagram. After a few comments warning others, they just blocked me. Seems easier than actually speaking to unhappy customers. Avoid at all costs!, I called my bank today to start a fraud case against them! Order: 17862, I paid my order 21.04.2019 and recieved a receipt by to my email. After that I have had no communication from this company and my order hasnt arrived or hasnt even been shipped. I have tried multiple times to contact the company thru various platforms but I have had no success.
Review by Matiss Derrow6 months ago
I hate them! How can they just take money from people!? I swear it's a group of students behind it, who didn't got a job or money so they started a scam company worldwide.
Whatever u do, don't buy from this web!
Review by TorgeGaming6 months ago
This store is known to not give their customers what they ordered. Norwegian goverment knows about them and has given them multiple fines (its a norwegian company). If you wanna buy something and test your luck, use either VISA or Mastercard as these will most likely get you a refund.
Review by Mridusmita6 months ago
Incl still waiting on my package,
I've orded it the summer and still didn't get it. + I'm texing you guys on email, fb and Instagram but no respon.
Review by KirstyM6 months ago
I ordered a sweater one year ago. I never received it, tried to contact the company without succes. Do not order anything at this scammers site.
Review by Azzeddime7 months ago
Review by Peteonwheels7 months ago
I ordered a sweater from Calvin the Bear with no caveats when placing the order. It was supposed to be a birthday gift for one of my sons. After not having received it in two months I emailed them to ask for it and was assured that we would receive the sweater in a couple of weeks. When the sweater still hadn’t arrived I emailed them several times but they did not answer any of the subsequent emails. This was more than 6 months age. No refund, no sweater. Total scam and online fraud.
Review by Karylene7 months ago
I ordered 2 hoodies, a sweatshirt and a cap on 24th February coming to a total of €111 as I got the '50% off if you spend over 100' deal which is just another scam for you to give them as much money as possible without them ever sending their order.
I sent them countless messages on Instagram and they would just read and not reply. I eventually tried another tactic by commenting under their posts to warn others about this scam, they deleted my comments and then eventually blocked me on Instagram so I could not contact them further or warn others.
How on earth does any sort of company who state that they "are a group of young entrepreneurs, working together to create something different" do business like this.
They may never send me or countless others our orders but I for one will not stop until I either receive my order, a full refund or the 'business' is shut down.
Cally The Scamming Bear reach out to me I will never give up I can promise you that!
Review by Gelliou7 months ago
Im still waiting for my order from calvinthebear! I paid for at least a weak ago and i Will soon go to the police with this.
Review by Anabell7 months ago
THEY STEAL YOUR MONEY. I ORDERED A JUMPER LAST WEEK FOR 49 EUROS AND ALL THEY GAVE ME WAS A CONFORMATION EMAIL SAYING MY PARCEL WOULD BE DISPATCHED WITHIN THREE WORKING DAYS AND I HAVE STILL NOT EVEN RECEIVED MY DISPATCH EMAIL YET THEY HAVE TAKEN THE MONEY OUT MY ACCOUNT WHICH IS A CRIME!!!!!!!!!!!!!!!!!!!!!!!!!! THEFT!!!!!!!!!!!!!!!!!!!!!!!! I WILL BE GOING TO THE POLICE TO GET THIS SITE SHUT DOW FOR GOOD!