This company is horrible!!! We hired them for an MS365 project and things changed after we had a face to face. We had clearly stated what we needed done in the project and they "forgot" about the request and wanted to charge us more for something we thought we had already paid for. Also, part of the project was to activate encryption for our email and their engineer told us it would be a long, drawn out process that was very difficult to accomplish. We got it working in a matter of minutes just the other day. Also, the engineer that was "working" for us, was not a good communicator. I had asked him a question about a program he installed on a server and I didn't type the exact name of the program so he said no, it was not installed. I asked again about a program he installed and then he said well, it was this. He knew what I was getting at but was very contrary and arrogant when he shouldn't be. Needless to say, we will NEVER be utilizing this company again. Their support is far below what you pay for and communication is non-existent. I highly recommend researching this if you have any upcoming projects and need assistance before contacting them.
Review by Gingelita1 year ago
In today’s times not sure what the star is supposed to represent. It seems to be used as a weapon. So I would give CAL-NET 5 ❤️And👍. We could not be more happy even if they paid us to service our account. Their rapid and professional response is always greatly appreciated. It is like it is their own company is down. They are in my opinion the best at what they do. We have been with CAL-NET for several years and plan to stay for years to come.
Manufacturer’s Service Inc
Review by Dorus1 year ago
Cal Net is always quick and always pleasant to deal with.
We are very pleased to use Cal Net as our Cloud Provider!
Review by Ashvir Pedrido1 year ago
Very knowledgeable team and pleasure to work with. always professional and on time.
Review by Sheharah1 year ago
Best Support. Andrew Smith was diligent in solving our issues!
Review by Canisious1 year ago
Always amazing service!
Review by Rcross1 year ago
Fast troubleshouting, professionalism and willing to help!
Review by Siddanth Dulku1 year ago
I have the pleasure of knowing Dan and the CalNet Technology group professionally. Every interaction with this company has been pleasant and courteous. They respond to any inquiries I have in a timely manner. This business takes the time to ensure clarity and provides the tools necessary for a thriving partnership. I would highly recommend CalNet for any business technology needs.
Review by Reijnier1 year ago
My meeting with Nick, Tom and Scott was wonderful and very educational. I am looking forward to working with them. We have been with Cal Net at least 6 months and we are very impressed with the engineers and the level of service that we receive. If you are looking for an excellent IT group...look no further than Cal Net!
Review by Pwoodley1 year ago
Fast to respond the issue.
Review by Veektoor Prietzel1 year ago
They were very helpful!
Review by Dolphins Stiga1 year ago
Quick responses to urgent matters. They are always on top of monitoring our server. Everyone there is friendly, patient and helpful.
Review by Kalehuamakanoe Marjanac1 year ago
Love their unlimited remote support! Our on-site engineer is one of the smartest, most patient people we've ever had work on our I.T. We've been with Cal Net for years and expect to grow with them for years to come!!!
Review by Tkna Hemmingsley1 year ago
I think the TBR meetings are great, thank you.
1. I would appreciate more hand-holding as we walk through the report (ex; what are users vs. endpoints?).
2. Would love the descriptions used on the report itself to be a little more user friendly and less tech-y (ex: 'Windows 2008/3 Servers" reads to me like we have Windows 2008 and we have 3 servers, when I believe the actual meaning is that we have Windows 2008 and a Windows 2003 servers).
3. I don't recall reviewing the 'Strategy' area, and why we got a "yellow" grade there.
Review by Sharrona1 year ago
Valuable IT assistance, I wish they were 24/7.
Review by Enelyagp Hablitzel1 year ago
Cal Net is always quick to respond to any issues or questions that may arise. We have been with them for 5 years so far and are looking forward to many more.
Review by Lowannee Schifle1 year ago
CJ was fast, knowledgeable, and corrected my disaster in minutes. Thank you for the wonderful service!
Review by Belmark1 year ago
Great experience for me. Tony and Travis are prompt and have always addressed my issues.
Review by Edmund Trenchfield1 year ago
Cal Net's primary objective is their bottom line and not their loyal customers. If you are a small SMB with minimal needs they may be a good fit but enterprise customers will be frustrated by the lack of available experienced engineers. They have a very difficult time keeping anyone with a serious track record on staff.
We have a saying at our site which is "Cal Net Done." This is what happens whens Cal Net finishes a task and tells us it's complete. It typically needs more work and is not actually finished. We refer to this as a Cal Net Done status. So, when someone on my staff tells me they've completed a config I may ask is it finished or Cal Net Done?
Review by Shevan Whatford1 year ago
There tech staff has always been top rate, and takes care the issue quickly.
Review by Sedatra Leapley1 year ago
Great Smart People. I pleasure to deal with. Highly recommend!
Review by Chrissiee1 year ago
Cal Net has a great team of smart, dedicated people and they're always going the extra mile to make sure we're comfortable using the tech we have. Can't thank them enough for always being so responsive to our (sometimes silly) requests. Our client executive and engineer walk us through things during our review meetings and help us set long term goals, which is something we were never able to do before because we were always playing catchup! Highly recommend.
Review by Moyinoluwa1 year ago
Great customer service!
Review by Gnanasekar1 year ago
We engaged Cal Net Tech Group in a marketing partnership back in December. Dan Moyer had just taken over as their new marketing manager and was procuring a new marketing group to help them acquire new business and of numerous choices, Dan chose to work with TG Marketing.
Since December, we've been honored and privileged to work with such an easy going and enthusiastic partner and we hope to continue this partnership for years to come!