Successful ... Excellent technical support and great customer services.
Review by Dahryl8 months ago
Excellent technical support and great customer services. Our family very satisfied with the services.
Review by Meidan Derrow3 years ago
It was a delight working with Brad L. He listened well and was able to help us select the best package for our needs. We had an issue after a couple of weeks the alarm was installed. This was one of the tests of the company and Brad's reliability/accessibility. Brad lined up the tech who installed our alarm that same day and resolved the issue. Today, he just stopped by to see how we're doing (not selling anything).
Review by Manjoor Yoshimura3 years ago
Review by Scaromax4 years ago
I was having a frustrating experience with ADT sales just trying to schedule a time to have them come by so I could sign a physical contract, the sales guy didn't know how to use the e-document software. So I called California Security Pro. I explained to the Ayesha (Security Pro Sales) what I was looking for and the number of entry points, she was very helpful and put together a system that covered everything at a much more reasonable price than ADT. She took all the information that she needed over the phone and got the process started, the ADT rep couldn't get the process started until after he had the contract signed. She then explained that it would be installed within 72 hours! I couldn't believe it, ADT told me "maybe" they could install within 2 weeks!
She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours!
Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well.
I still have ADT monitoring my system....but I hired California Security Pro for the better signup and install service!
Review by Bafford Liutaityte4 years ago
made whole process very EZ
Review by Rovbyn4 years ago
Joe met us at our home and arrived a few minutes early. He was professional and honest, and never tried to pressure or over-sell us products. Rene was able to install our system the next day and was extremely professional, clean, organized, and friendly. He made sure to explain everything and even provided tips and recommendations to help get full use out of our new alarm system. CA Security Pro has been pro-actively contacting us to ensure everything is operating as expected in the weeks following installation, and is doing everything possible to ensure we have had a great customer experience. I would 100% highly recommend California Security Pro to anyone and everyone looking for security system. Whether you are looking for a new system, or updating your current, they are the best.
Review by Bobbywhiterman Derrow4 years ago
Danny the sales rep was really intelligent about his alarm products and overall a real down to earth person. The tech Chris was great. He did clean work and I liked him as much as Danny. I would recommend California Security Pro to my friends and family. So far I'm completely satisfied with their service and employees!
Review by Kinikinilau4 years ago
Angel and Gabe provided outstanding customer service. They were nice and understanding. Price was right and couldn't ask for more.
Review by MarknSim4 years ago
Have been with ADT corporate, tried California Pro and received good rates and service.
Review by Danelle4 years ago
We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!
Review by PreferToWithhold Equinox4 years ago
everyone i dealt with was wonderful and helpful, and i was able to get an appointment for the next day!!
Review by Brills4 years ago
California Security Pro was a class act through and through. Sales and installation were extremely professional and took the time to walk me through all the options. There was no pressure or up-selling, just honest opinions of what would work best in my house.
Thank you to the entire team!
Review by Projectorbiz Zarro4 years ago
All the staff was great!
Review by Lisa Howell4 years ago
Brandon helped me with my ADT services and he and Micah were very thorough in explaining my services and how to work the system. I am 100% satisfied and yes I would recommend your services. Thank you for your help.
Review by Jérémie Sovey4 years ago
Every aspect of my interaction with California Security Pro was professional, timely, friendly and easy. Recommended.
Review by Travaltino4 years ago
Salesman had a great knowledge of the product and options. Knew all about security and listened to my issues and concerns. With my input, we designed a system (ADT Pulse) that works for us. Installer was experienced and explained the operation enough times so I got it. Then left his cell number for any more questions. And they made appointments that fit my schedule, not theirs. I recommend them to anyone wanting a security system, has multiple adults coming and going, and is not dependent on sce, phone lines, or wifi.
Review by Tameica Derrow4 years ago
My husband and I were so impressed with California Security Pro. Danny T and the installer were helpful, knowledgeable, and efficient!
Review by Shantilly4 years ago
They did a great job with scheduling and installing.
Review by Licente4 years ago
Overall, I am satisfied with the services.
Review by Darnicia4 years ago
was more than 100% satisfied. Customer service was great, always reachable to reschedule my installation time. And my installation tech Ron Loetz was punctual, knowledgeable, got the job done quickly and took his time to explain how everything works. And most importantly, he was personable and professional.
I absolutely would recommend you guys!
Review by Kundi4 years ago
California Security Pro made the process of getting ADT installed and configured extremely pleasant and easy.
From the initial sales process to the final installation it truly seemed like they valued our happiness and satisfaction with the system.
We never felt pressured to purchase any specific package and their sales associate wanted to find the best fit for our specific situation.
The installer was extremely friendly and hard working and got everything setup correctly without damaging our house or drilling any unnecessary holes etc.
Overall I would highly recommend this company to anyone in the process of evaluating a home security system.
Review by Iraaj4 years ago
Efficient, easy to work with, and responsive - highly recommended
Review by Rayontaye Knak4 years ago
I found CA security pro on yelp and read their many positive reviews. I knew there are a ton of ADT companies out there and I wanted one that was local and responsive. Well, the yelp reviews were right. They were professional, prompt and very courteous. I would not hesitate to recommend them.
Review by Julesofok4 years ago
Both the sales person, Ryan, and the installer, Larry, were great. Very friendly, knowledgeable, and professional.