California Pet Pharmacy has the absolute best customer service. They are super quick to respond to any concerns and communicate any issues almost immediately. Super fast shipping and very nice people working here!
Review by Shakura6 months ago
EASY WEBSITE, FAST SERVICE! THE CUSTOMER SERVICE IS AWESOME, THEY LET YOU KNOW STEP BY STEP WHERE YOUR PACKAGE IS IN TRANSIT AND VERY IMPRESSED FROM CA TO GA IS PRETTY QUICK!
Review by Tules6 months ago
I never had to contact the company, but my orders always came on time and as described. I am satisfied and would order again.
Review by Shelldis6 months ago
The staff at California Pet Pharmacy are friendly and helpful. I couldn't find a better price for the medication my dog needed than what California Pet Pharmacy was selling it for. They ship quickly and I always get my order within a few days.
Review by Kaleopono7 months ago
Definitely LOVE, LOVE, LOVE CPP! They always ship within reasonable times, and have a great selection of items. I don't know how the heck they do it lol. Shipping is fast price is super affordable! They've got me for life!! I love California pet pharmacy!
Review by Kerrijane7 months ago
CA Pet Pharmacy always has the lowest price on the Movoflex supplement I buy for my dogs & ships fast.
Review by Dedric Cockerell8 months ago
California Pet Pharmacy has a great website, easy to search and navigate with a large product selection. I haven't needed their customer service often, but the one time I had a problem (not CPP's fault) they were helpful and professional. Their prices normally beat other vendors' as well. I've been a customer for over two years, and plan to stay with CPP!
Review by EnderMedia Rekert8 months ago
I used California Pet Pharmacy for several years. My dog's medicine was $30 more per month from my Vet and I was so thankful to find them. My pup had Cushing's Disease and his medicine was expensive. I appreciate the low cost Pharmacy I found in CPP!! :)
Review by Dohn Pallucci9 months ago
Second time I ordered a medication for my pet. First experience was ridiculous; could not coordinate medication order with my vet so medication was held up and arrived late; I had to pay overnight charges. Would not have ordered med a second time but had difficult time finding online pharm that carried it. Second time was not good either; I selected 2-3 day delivery and then sent it standard 5-7 business days from California! Finally found another supplier and had to reorder overnight from them. Also, they take take 48 hours standard processing time at a minimum even though your vet gets script approved same day. BAD CUSTOMER SERVICE! If you don't mind being jerked around.
Review by JohnGames Harma9 months ago
We rescued a special needs Golden Retriever and we knew he was going to be expensive. After years of paying higher prices, we stumbled upon CPP and we are thrilled! They not only have saved us money on the monthly pills our dog requires, they also have excellent customer service and quick shipping.
Review by Yharees Bost10 months ago
I have been so very happy with the prices, fast delivery and customer service I receive from CPP. Have researched and switched all our RXs. THANK YOU. KEEP IT UP PLEASE!!
Review by DevilMC Dellapittima10 months ago
I am writing from Hickory, North Carolina. That's at the Foothills of the Blue Ridge Mountains, North of Charlotte, home of The Panthers, NFL. The last time I was in California was in 1969 at the Marine Corp Recruit Depot in San Diego.
I have to say CPP gets our Miniature Schnauzers (4) their meds in less than a week. To me that's very important. CPP gets the meds here quicker that the company up north on the east coast. I don't give out 5 stars very often, so you know I think very highly of CPP.
Review by Plzee Klatzkin10 months ago
I love CPP. They have the best prices and will contact your vet for prescriptions. So easy. And fast shipping too.
Review by Yuhsuan Gontimukkala10 months ago
I have a pet with Addison's Disease, who requires a number of specific meds, in addition to flea and heart worm meds and California Pet Pharmacy is my go to place for everything!! I definitely recommend California Pet Pharmacy to everyone I know. It is so convenient to just order whatever meds I need for my pets and they contact my vet for approval. I have used them for years and will continue!
Review by Aldarn11 months ago
We've been using CPP for years. They have been error-free, on-time, and cost-competitive. We'll continue using them!
Review by MiLtonya1 year ago
I have been buying meds here for years. They consistently offer the best price, fast shipping and now have a way to keep account information on their website. Makes it so easy to reorder medication.
Review by Grahg Derrow1 year ago
I have been using California Pet Pharmacy for over 6 years now. I order syringes for my diabetic cat and they have the best prices. Customer service is great and my orders always arrive earlier than expected and packaged well. I would highly recommend CPP to anyone .
Review by SeavYi1 year ago
Rx faxed TO Cali Pet Meds from my veterinarian on a Saturday and the following Friday it is STILL not filled yet. I have called numerous times, return phone call requests were NEVER done, ridiculously long hold times for speaking to customer service, poor attitude from customer service when I tried to resolve the problem. No offer to expedite shipping secondary to the delay caused by their incompetence. Spoke with a "supervisor" Gina who was not only NOT sympathetic or apologetic but she refused to transfer me to ANY other manager or someone who might actually care about being professional and provide good customer service and problem resolution. Chewy is far superior in customer service but unfortunately they don't stock the medication that I need. But ANY other mail order pet pharmacy will be better than service that you may receive from Cali Pet Meds unless you get entirely lucky in the ordering process and by some miracle have a good outcome. Good luck. Hope this helps someone in the future.
Review by Kanika1 year ago
Our dog was prescribed medication that is used by humans as well and the first time that we filled it, the bill was nearly $400. Someone referred us to CPP and we spend about $40 per month. We are so grateful for CPP.
Review by Soeon1 year ago
My husband and I have used California Pet Pharmacy for a few years now and have never been dissatisfied with the prices or shipping process of this company. In fact, we bought a year's worth of flea medication recently for our dog because it was a great deal; however, our dog unexpectedly passed away before we could use the first month of what we ordered.
When I emailed Customer Service to inquire about recommendations (because we understand that getting a refund would likely not happen due to it being a prescription), the response we got back was surprisingly cold, without any sort of acknowledgement that we have been customers for an extended period of time, that our dog just died, etc. It's not the biggest thing in the world, but customer service, I would hope at the very least after the death of a long-term customer, would entail a smidge of humanity or compassion.
If and when we have another pet, we will not do business with CPP again, even if the prices are comparable. I've heard incredible things about Chewy's customer service and will swiftly make the switch.
Review by Ruthild1 year ago
Every time I order my products come in a timely manner. Thanks CPP!!! I couldn't do it with out you!!!
Review by ElaineW1 year ago
I order meds for my horses from them every month I've never had a problem with the product or delivery. In fact, usually I get the prescription deliverd earlier rather than later.
Review by Keltev1 year ago
I placed an online order on Tuesday 9/25 @1:30pm for 2 medications for my dog (Galliprant and Vetmedin). I received a call on Tuesday evening to call in because the Vetmedin was backordered. I called Wednesday morning, spoke to one of the representatives that asked me if I wanted to cancel the order for Vetmedin so Galliprant could ship right away. I told her to please cancel the Vetmedin since I needed Galliprant to be shipped ASAP. Today 9/28 I called to verify if it had shipped since I have not seen any emails from CPP stating it did. I was told that Galliprant has been on back order and they just received it and it will ship tonight. This means I will not receive the medicine until next week, but I'm running out of medicine by Sunday. I told them that since they didn't inform me of the back order for Galliprant at all, they needed to pay to get me the medicine overnight. They confirmed this was a screw up on their part, that they should have advised me of the back order, but still they would not ship it overnight. Now, I' left without any recourse because I will not be able to get the medicine I need for my dog before Tuesday of next week (vets do not carry that medicine, they need to order it). When I asked the supposedly supervisor Kayla (she refused to give me her last name) to put me with her supervisor, she said she would not do that. When I asked for the name of the owner of the company, she would not do that either. All that she continue to say is we apologize for the mistake, but we are not going to mail the medicine overnight. In other words, they don't care about their customers.
Review by Nkosikona1 year ago
OMG, these guys are the best! No better prices around & they ship out immediately. The heart medicine I get here for my dog is half what it costs at my vet.
Review by Zaiq1 year ago
I have been using the California Pet Pharmacy for parastar plus for my 3 dogs for years. It was the best price that I could find among all the pet companies. Because I have 5 animals in the house, it is important for me to find a place that I can save. And also free shipping for bulk order and that helps as well.