I am appalled at the EyeBuyDirect failure to deliver a product that works regardless of their promises of satisfaction. They did provide the one-time Replacements when the first pair received did not help my vision. I have a simple prescription which both EyeBuyDirect and other providers such as Glasses.com and Walmart have filled without issue. After the second pair were also useless, their customer service wrote me to essentially say 'tough luck' and no replacement or refund available, only a 15% discount on another order. They also addressed me by the wrong name in their response, apparently a problem with their robotic reply provider. This is extremely poor service and both products received on this order may as well be over-the-counter glasses that work for no one. I urge all to choose another eyeglass provider - EyeBuyDirect is a huge waste of money and will only disappoint the discerning buyer.
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South Interstate 35 Frontage Road 2801