You answered the phone with a live person when I called - that was really a nice touch "and" product is made here.
Review by Mediabunny2 months ago
I have one of my lights that is not working. After wiring them all up and excited about seeing them one of them did not light up. I hope to speak to someone to send me a new one. Other than that the product is nice and user friendly
Review by Wilhen Drui2 months ago
the shopping experience itself was not bad. the so called surcharge of $15.00 is crazy. if i did not really need those lights,i think i would have cancelled the order.
Review by Kaidra2 months ago
It would be nice to know when the items will arrive I had to call but other than that everything was very smooth
Review by Suchintan3 months ago
I ordered the exact items I ordered a few years ago. They were different this time. Same item numbers but made differently. I am not sure why this would happen.
Review by Annida Marime3 months ago
After I had purchased 2 lights and entered payment details, the checkout informed me of a $15 surcharge as my order was 'below $75'. I now have a bill for 2 lights for $99! If tge process had been more open I might have increased my order. Now - no chance! Please cancel. I can't see a place to do that...
Review by Oscarglanf3 months ago
Web site provided adequate information to make decisions. Hopefully the product is just as good or better than the web site.
Review by Nacket3 months ago
I got off the phone this morning with a representative from C2C lights. Evidently the lights I purchased were back ordered. After an offer to sell me a different model, at an increase, albeit a reduced increase, I shared the fact that I was frustrated with their advertised pricing. I explained that the price advertised is not accurate, because it is not possible to purchase the item at that price. The price will later be increased after the bulb selection, even when the choice of "no bulb" is made. For whatever reason, there is an added cost to prepare the light to become "bulb ready". The representative shared that fact that, yes, they were aware of frustrations due to their costing structure, but that the President had decided against making any changes. I then repeated my request for some type of correction to the on-line pricing with the comment or else I would take additional action. The representative said; "what type of action". I replied, I don't know, maybe the Better Business Bureau. The representative then laughed and said, "hah, yah right, good luck with that". I then asked to have my order canceled which he agreed to. He then finished with "We don't need your business" and hung up. So, as we've all experienced, I was was left with nothing more than powerless frustration, hence this review. If you find yourself reading this, and you plan to give your money to a company, please consider giving it to a company that would like your money and business. Because, surely, C2CLights doesn't need it.
Review by GerryandJulia3 months ago
I have ordered many times. Always delivered as promised. Great selection and good quality of LED products.
Review by Won3 months ago
Seems great so far although I found no evidence of a coupon code to apply and would have thought that would have been available as incentive to first time buyers.
Review by Christinel3 months ago
My last order took 3 weeks to deliver. We will see how long this one takes. Hopefully not as long.
Review by Chartchai3 months ago
This is my 2nd order everything good so far. I've had nothing but positive and timely responses to the only questions I've had and appreciate it. The quality of my purchases was very good and look forward to
trying out some new lighting in the future. I would point out that, while I understand why you send out e-mails about your products, everyday seems like overkill and tends to be a nuisance. Other than that keep up the good work.
Review by SamuraiSx3 months ago
I got what I ordered, in the time expected, it worked. All of my expectations were met. I would order from this company again!
Review by Tohir Christoffel3 months ago
After spending hours trying to sort through the dizzying array of landscape options and products, I connected with Mike in your service department. Prices are extremely competitive as well. 10 minutes and I was all set with my project. The big box stores got nothing on you guys! Thank you so much for the personalized service and expertise.
Review by OkieRoy Sakovets4 months ago
Ordering a landscape light for a specific application was easy on their website because of the options offered. Responded quickly to calls directly to the company.
Review by JEMichel Apetse4 months ago
I purchased from you because I want and expect American quality. With that said, please don't send me Chinese bulbs. Thank you.
Review by Tuftus4 months ago
Ordering from this company was great, I called and was quickly taken care of. Will test the products when they arrive.
Review by Xenocide5 months ago
I recieved everything on schedule. I installed the in about one and half hours. The only thing you will need that does not come with the package is Stakon spade grimp connectors to terminated the wire at the transformer.
Review by Nayaveinee5 months ago
Mike was really helpful with questions I had while figuring out what we needed for a current project. Great customer service!
Review by Naeina Olszewska5 months ago
Need to add lumens on your product information for landscape path lights and spotlights. Should provide free shipping on purchases over a certain dollar amount. I spent $250 and had to pay $20 shipping. Most companies offer free for that amount.
Review by Yazlhunla Fursse6 months ago
Everything was great. A little disappointed free shipping was not included for the amount of merchandise purchased. This is the first time I have veered off the Amazon Prime platform— as I am trying to break that habit. Was the one difference that might make me think twice about future purchases. As much as I hate to say that! Overall though, everyone one was very helpful.
Review by Creshunda Trudkle6 months ago
Shipping is really. If I wasn't in a hurry, I would buy from Lowes or Home Depot to avoid shipping cost.
Review by Tlong Ricardy6 months ago
Very nice selection of lighting options. I will be using C2C in the very near future for other projects.
Review by Faucet Mulara6 months ago
I ordered 1,377.01 worth of lighting. Primary reason was that they offered an under rail light that was significantly less than others. I reviewed their "ratings" on their website and noted that their return policy sucked with a 35% re-stock fee. In spite of this I ordered under rail lighting and some other fixtures for an outdoor project. Merchandise was received promptly and the only issue was an incorrect color for one of the lights (brass instead of the requested white) My project changed and I decided to return the UNUSED/UNOPENED under rail lighting and the incorrect item. Via email exchanges with C2C rep Mike Hanna I arranged for the return eating about $350 as part of the re-stocking. Sent items via Fedex Ground. Heard nothing from Mike until after repeated requests I got an email indicating that I would get a credit once returned items were tested and found in working order. One would assume that they were in receipt of the items based on his response. When credit failed to show up on my account I followed up again and was told they never received the package. Called FedEx who provided a proof of delivery on Oct. 24, 2018 and signed by a W. Wolf. Provided this to Mike H. at C2C who claims no one works there by that name and they did not receive returned package said FedEx sent to wrong address. Confirmed with FedEx that it was sent to the address provided by Mike Hanna. At the end of the day this could be true, BUT given earlier email responses my sense is that this is a scam company who may deliver product but will TAKE ADVANTAGE of the customer at any point they can when problems arise. MY ADVICE STEER CLEAR OF THIS SKETCHY COMPANY AT ALL COSTS!!
Review by Barany Polten7 months ago
This ordering layout is very intuitive and easy to navigate. Information is well organized so you can easily find what you need. I hope the products are as put together as well as the website.