I bought a guitar online. I rang Byron Music to talk about the guitar they had and they were very helpful. Alex even restrung the guitar with my preferred strings and sent the guitar off and it arrived the next morning.
Review by Bouchy Colner4 months ago
Amazingly helpful and friendly. I couldn't have asked for better service. Couldn't do enough to make my buying experience first class. Highly recommend!
Review by Nahpsee5 months ago
Being a music store I would have thought the guitar would have been tuned before sending. Nothing major, but when you buy a new car they fill it up with petrol, I would have thought the same with instrument tune it when it's sold and goes out the door
Review by Harline Atisapth5 months ago
My item was GUARANTEED delivery by the 9th February, it is now the 11th and no sight of my purchase, I am about 4 hours south of the shop in Byron Bay and this is extremely poor shipping time, they provided no tracking and so far have not answered 2 complaint to them. I am finding myself trading with china more and more as they are good at what they do and allways delivery within a reasdonable time & they are thousands of miles away compared. last order fpr me from here!
Review by KamD6 months ago
Good quality products, definitely will be ordering through this company again
Review by Stewing7 months ago
easy to deal with. quick postage.
Review by GatorDontPlay7 months ago
Great item thanks for the speedy delivery
Review by Bjoerg7 months ago
Smooth deal, no issues, arrived fast (at v. busy time), good product and reasonable price.
Review by Topside7 months ago
Great friendly service. Highly recommended
Review by Donnan7 months ago
Excellent service and a high quality product also!
Review by ThomasGrant7 months ago
EXCELLENT SERVICE. Can highly recommend.
Review by Domokos8 months ago
Fast shipping great product
Review by Afsheen8 months ago
Great service and support. I will be a repeat customer.
Review by Taneel8 months ago
Easy transaction, came within 24 hours. Can't complain!
Review by Celsey8 months ago
You guys were really easy to deal with, got my product within a week of purchase, really good at communicating as you guys instantly followed me up with some of my enquiries. Strongly recommend
Review by MLTong Petradzas8 months ago
These guys are a pleasure to do business with. Good communication, great products, excellent service.
Review by Shantee Chianella8 months ago
P/up arrived well packaged and in perfect condition, hasn't been installed yet but I don't think there'll be any problems.. I've used K&K pickups before and they're really good.
Review by Formed9 months ago
Review by Leadster Itzaina9 months ago
It is always something of a worry when parting with a sizeable chunk of money over the internet to an unknown to me organization (Byron Music, in this instance) because one simply doesn't know what to expect. What happened exceeded my expectations in every way.
Firstly, an amazing deal on my chosen amplifier (AER Alpha), and secondly, an almost immediate response from Byron Music (thank you Alex) to acknowledge my my order and tell me it was on it's way to Perth.
When there was a problem with delivery here in Perth - Byron Music's Nick sorted it out in no time flat from the other side of the country at great inconvenience to himself. Such immaculate service and care is rare these days and I am truly impressed. Thank you Nick - 5 stars are not enough!
Review by Cyfan9 months ago
Order received within 3 days. No problems. Thanks.
Review by Kandince9 months ago
A very easy and quick transaction. Item exactly as described. Thanks
Review by Bafford Levikov9 months ago
Fast. Exact. Thanks
Review by Ojal9 months ago
Fast and free delivery. Can't beat that. Everything went smoothly!
Review by Ninoshlka Clemmings10 months ago
Great service and my package arrived well wrapped and on time.
Definitely plan on using these guys again.