Emailed this company almost a month ago and have still not received a response!
Review by Puhi Talts2 months ago
In all honesty this product really does speak for it self, this is a great product I love it
Review by Dogmother2 months ago
Great job handling my return and repurchase. Smooth and quick.
Review by Awwad Derrow2 months ago
Fast shipping, exactly as ordered.
Review by Milway3 months ago
I was shipped the wrong retainer for my garage door. Thankfully, a customer rep is sending the correct replacement.
Review by Soneil4 months ago
Shipped order to the wrong address.
Lengthy delays cost me
Review by Kyrz4 months ago
So far, we have no insects in sunroom after putting the Xcluder.
Review by NikGet Doker4 months ago
This is a well designed door seal kit. I installed the Xcluder on the 9 foot door on my shed after mice ate through both sides of the previous seal. The installation required a bit more effort than anticipated as I had to cut a section out of the rear mount to accommodate a bulky center pillar on the aluminum door itself. This was required to keep the bottom seal track aligned on the 4 foot aluminum sections. (Now I know why the original door seal assembly was plastic). In the end I have a very tight seal and as an added bonus, a aluminum angle iron reinforced door. I ran the seal beyond the track 1/4 inch to compensate for expansion and contraction and also to insure a good seal against the frame. I will know in the fall how well it works for sure but so far so good.
Review by Marranda4 months ago
Excellent replacement for the steel wool I had used.
Review by Adwit5 months ago
There was very little of the actual material provided for the price.
Review by Nooks5 months ago
Order the product but then found something that would work better for bugs. Contacted the company and wanted to cancel the order but was told it had already shipped. Well, they must have picked the slowest carrier because it took over a week from that date to receive. I was told I could return it when I received it but then when I contacted them, they wanted a 20% restocking charge. Not a good way to do business.
Review by CustomerJane6 months ago
This is a great product. I had some technical questions and one of their engineers called me up and was very helpful. I bought the fabric installation kit which had some material a pair of gloves and a pair of scissors. The gloves were great but the scissors lasted for as long as the material in the kit lasted. I bought more material but the stainless steel had destroyed the scissors but a large pair of Fiskars work fine.
Review by Laay6 months ago
Fast shipping, exactly as ordered.
Their products are great for helping eliminate my customer’s rodent problems.
Review by LaShaon8 months ago
I like your product. Really disappointed that you don't offer longer increments of the Extruded aluminium that the rubber mounts to. I had emailed and asked if it would be possible to get larger pieces and i never heard anything back.
Review by Bafford8 months ago
While cutting to size, the small, fragile wires that run through the center of the rubber, broke and became embedded in my finger. Finger has been swollen for two weeks and is difficult to use. Internal medicine doctor was unable to remove, and I'm awaiting referral to hand surgeon.
The sweep itself is great, I'd have rated it a five otherwise.
Recommend a warning sticker, maybe to wear gloves when cutting!
Review by Roskell8 months ago
Just had this installed. Not easy to read instructions. There should be a better tutorial on how to install. Looks like it sealed the garage well.
Review by Hugjud Kruza8 months ago
I recently placed an order for the wrong product, noticed it right after my purchase, it was after hours so I emailed them and someone contacted me immediately in the morning stating they will give me a full refund no questions asked. Awesome customer service! I will be purchasing additional items as needed.
Review by Alto8 months ago
These guys are great to us. Always willing to help. This particular purchase we needed in 12 hours and they had it ready for us. Appreciate the prompt response that's needed in my industry.
Review by Bafford10 months ago
I haven't used the products as yet so I can't comment about that, but the company's customer service is EXCELLENT.
Review by Sreenuvas11 months ago
bought 5 pieces and they work beautifully
Review by George Jackson11 months ago
Product first rate. Easy to use. Seems very effective so far.
Review by Androne1 year ago
Great customer service & we are pleased with the product. I would recommend.
Review by Abzman1 year ago
Wonderful customer service. Very helpful
Review by Taryq Formigão1 year ago
Excellent product! Glad I got a reminder to review. I need to order another one today!!
Review by Thanida1 year ago
Xcluder plays an important part in our IPM program for our schools system.