They have taken the money from my account on 27th Sept. but I have had no acknowledgement of the order and no replies from my messages to customer services
Review by GeeEss Abregano1 month ago
I had to return a pair of shoes that were of terrible quality. They gave me a return address, I spent more money, and they never refunded the cost of the shoes. After a dozen emails, I gave up. Please research a mail order company before you buy! I’ve learned my lesson.
Review by Sekkyoku1 month ago
Overpriced and ill fitting rags, that BUYKUD don't want to take back. Email after email with elaborate instructions without getting anywhere. This company should be closed down ASAP. Stay far away from them. Any good reviews are fake.
Review by Appldeveloper1 month ago
I only give this company one star because I can’t give zero. I returned shoes and was never refunded my money. They gave multiple excuses, and after a dozen emails, I finally quit, which I’m sure is their strategy. Don’t order from them unless you are willing to be ripped off. Research before you buy online!
Review by Mr arthur hall Atherden2 months ago
I love the clothes in this store! I bought the "Vintage Striped Cotton Linen Long Sleeve Shirt" and that's exactly what I expected.
Only the delivery time is a little harmed, mainly due to customs clearance in Brazil. Delivery took place within a month, but not because of the store.
Review by Aashu2 months ago
An absolute waste of space still waiting on an order from MAY and orders since have finally learnt my lesson the hard way quick enough to take your money and as for Express delivery absolutely furious hope Facebook sit up and take note
Review by Swahili Shalders2 months ago
How in the world do you make a return!?
No info on website.
Review by Bandono3 months ago
Love the clothing styles and they look wonderful on my just over 5ft friend. I on the other hand, being close to a foot taller! Well 'tis a no go for most of the garments. Just too too short everwhere. The Asian models are all around my friends size
Review by Jerca3 months ago
BUYKUD: WHAT IS YOUR US RETURNS ADDRESS???
Review by Romando3 months ago
Excelent products! For every time I’ve ordered. Even with a problem it took time but it’s was solved.
Review by Mitsch3 months ago
Bad company in my experience. The clothes were nothing like online. Cheap, sewn funny, and just unwearable. And at the time there was very little way to talk to their customer service on the phone or chat.
Review by Sushanth Dupert3 months ago
I have bought over 28 items from Buykud during the past 3 years, and while a few may have missed the mark (for the same reasons that anything bought online can), I have always received compliments for the unusual and striking styles they offer.
I learned two important rules for ordering clothing from a company in China: first, order a size that is three times larger than your regular size (order even larger sizes than their US size chart—for example, I wear M and have ordered a 4XL that fit perfectly!); secondly do not order something that you need right away. If you master these two issues, you will probably be very pleased with the outcome.
The prices used to be much lower, but that’s business—they were underpriced in the beginning.
I recommend this company.
Review by Petersfield4 months ago
i love my shoes! i was concerned when i saw so many negative reviews, but took a chance anyway. LOVE THEM, might buy another pair. they might be 10% too small, but, i'll deal bc they are so soft, like well made espadrilles.
Review by DonBilly4 months ago
Love the slightly quirky designs and natural materials. No horrible synthetic stuff. Sizes can be a little on the large size but if you are aware of this it isn't a problem. Really comfortable garments to wear. Delivery was quick and earlier than promised.
Review by Vijayram4 months ago
I had an excellent experience with Buykud - I bought a handbag as a gift. Their communication was great, they shipped immediately, and the bag is lovely and well made. I will definitely use them again.
Review by Mypro4 months ago
I have placed two orders with Buykud, they arrived very quickly and look like I expected. But the fabrics are not cotton or linen. They are some cheap synthetic or at least cheap, coarse cotton. But look at the prices; you can’t expect linen for $50. If you want good quality and service you have to pay for it. I’m happy with my purchases and will probably order from them again but I’m not expecting quality for such low prices. You get what you pay for.
Review by Vaitheeshwaran Rossdeutscher4 months ago
Received 4 clothing orders on time and goods as requested so I’m another customer surprised by the negative comments (although many seem to be for shoes). The only reservation I have is that quality has varied and some clothes have lost colour in a few washes. However, taking price into account and speed of delivery (to NZ) plus the fact that I got one of my favourite dresses from them, I’m more than happy to use Buykud again.
Review by Auromelys Derrow5 months ago
the worst shopping experience I have ever had. It took 22 days for the delivery. the garments are sized weirdly. Unfortunately i ordered direct from them. If I had gone thru Amazon perhaps woudl have been better.. Wont try it again.
Customer service slow. took four emails to finally get an answer. Plus dont seem to be able to unsubscribe.
Review by Alfage5 months ago
This company is great until something goes wrong. One of my orders was delivered and left at door. Of course, there was nothing at my door so I contacted Buykud and asked for replacement or refund. They instructed me to deal with my postal service. I then responded by advising that they, being the shipper would need to initiate a claim of non-delivery. I was told again, to contact my postal service for reimbursement. Thus, I am no longer a customer. Replacement of my item would have been $38. If this is the kind of customer service you receive at the $38 level can you imagine losing an order over $200?. DONE. ORDER WITH CAUTION.
Review by Jjudith6 months ago
I've bought 4 items from Buykud over the past year or so. Two of them are fantastic, unusual pieces that always attract compliments. One was incredibly poorly made and the other was absolutely tiny. I wanted to send them back (from UK) and then discovered that the 'returns policy' is basically non-existent. You have to send to China at your own expense and it took three emails even to get the address. In the end I decided not to risk not receiving a refund and gave these items away. Although I love some of the designs, the ethics of this company mean I have decided never to buy from them again.
Review by Yangchun6 months ago
If there could be NO stars that would be my review. Every bad review you have read is true. These shoes are crap! Totally misrepresented. Almost two months to receive them. Their ads are misrepresent their product. They come from China. You don't know that from their advertsement. DON'T DO IT!
Review by Yesmine6 months ago
Not responsive on return request because size was wrong.
Lost my money
Review by Rixhard6 months ago
This is the worst experience ever, I bought a pair of shoes, then I realized I didn’t want them, I cancelled the purchase immediately, not even 5 minutes after I bought it, and the company never replied, the did after 3 days stating that it was too late to cancel that the shoes were sent, I asked to read the email with my request, and they didn’t care, so the purchase arrived, wrong size, wrong color, the quality so bad, smelled like fish, so when I claimed, the responded the next day and told they will refund the money once I send the tracking number, so I had to pay for shipment $13, I just hope I will have my money back, this is so bad, so crap, they are really bad, bad quality, bad customer service, THIS IS REALLY BAD, don’t ever buy anything
Review by SelinaN Suverov6 months ago
I have been pleased with the two items I've ordered. They fit beautifully and look great on me. I just placed another order.
Review by Country7 months ago
Customer service was great, skirt was beautiful, five stars ⭐️!!!