BuyaCar.co.uk Reviews

Both my daughter and son have used BuyaCar and said how easy it was.
My turn now and I have to say how impressed I was.
Can’t not give them five stars, helpful support at each stage.
Seemed strange to order a car to be delivered like a bag of groceries but it works.
Well done BuyaCar

Non pushy 5 star service from the agent, Vijay Singh who went over the car with me. Finance and signing off a little slow.

Really good service, all queries dealt with quickly and car delivered quickly. Would recommend.

The Buy a car service team really put the needs of the customers first.
They were extremely reliable, responsive and very informative during the whole process. I highly recommend choosing Buy a Car.

Efficient service and car was delivered in good condition. Customer service was really helpful, I would definitely use them again.

Amazing customer service. All in all a really simple and quick process from reservation to delivery. Car was in flawless condition, as stated on the listing. Would highly recommend this company to anyone!

Fantastic service from beginning to end. Specifications exactly as stated. Any queries answered in timely manner

Found the entire process effortless and, having dealt with many dealers over the years, couldn’t be happier with conducting everything online. Only thing I’d recommend improving is the mileage allowance in the initial two-week period. The allotted amount is insufficient to really get to determine a vehicle’s suitability. Aside from that, excellent.

Excellent customer services and so easy to find your next vehicle from the comfort of your sofa.

Great company. Purchased a vehicle from them, had no issues with them. They were very professional in communication via phone and email, delivery of the vehicle was really smooth too. Would recommended!

They were really friendly and incredibly professional. I loved the way everything went so smoothly and quickly and my car is amazing. I cannot thank them enough.

Very happy with buyacar.co.uk and would happily buy from them again.

Currently awaiting a senior manager response to my complaint lodged inside 14 days of delivery (inside the first few days, in fact). 3 year old car arrived with dings, scuffs and paintwork scratches that were not disclosed prior to purchase and delivery. Initial response was unsatisfactory, but I am keeping an open mind pending how this gets resolved.

UPDATE 7/10/19: 14 days after delivery. With the "cosmetic" issues having been resolved via agreed compensation (£350 to get them fixed, and £150 as the compensation), I though that would be that. No. The car now is now displaying "eco stop/start system failure". Having taken it to my local mechanic last Friday, there is now 4 error codes within the car's computer system. I immediately reported this to Buyacar.com. I have not received a reply from the manager handling my case as he is not in the office today. As today is their 14 day deadline for faults-based returns, I have exercised my right to invoke section 56 of the consumer credit act, via Barclays Partner Finance (with whom I have the PCP arrangement for this car).

The saga is ongoing...

I really like to whole idea of buying a car without a single sales person to meet and haggle with.

Liked one of the car and put a deposit on it and when I showed it to my wife she didn't like it. So asked buyacar for a refund and they deposited into my account within 5 days.

No question was asked.

I cannot recommend Buyacar enough, the whole process from choosing my car to delivery was a stress free and quick process. The customer service I received was fantastic.

There are so many vehicles to choose from for all budgets. I especially liked the optional extended warranty options as this gives me peace of mind.

Highly Recommend anyone wanting to buy a new or used vehicle to use Buyacar.

Excellent Service
Car buying made simple, any problems that may arise are quickly & efficiently sorted out with the dealer - cannot fault their service

Great service. Buying my car was incredibly straightforward and hassle free. Would highly recommend.

This was my first experience of buying a car myself. Buyacar.co.uk was recommended to me by a friend, who also found the customer service outstanding.

Each step was throughly explained leading to a quick and easy process.

Within just over a week I had my car delivered to my door. Having checked over the car I had noticed the windscreen had a chip. This was not mentioned to me beforehand. So I called customer services to explain, sent them photographs of the chip and within a matter of days they had resolved my issue, by organising to get my windscreen fixed.

Overall I did not have any complaints about the service provided. Even with my slight issue to was handled promptly and efficiently.

Would definitely recommend!!!

From start to finish I was assured on what was going to be happening with my purchase. I must admit, at first I was skeptical as I had never bought any vehicles online before. However, the process with buyacar.co.uk was as simple as reserving my vehicle, finalizing and payment, then waiting for delivery.

My favourite thing about buying a car with buyacar.co.uk is that they don't try to upsell you any useless junk that you don't want or need like a dealership would. They let you select a vehicle you want and answer any questions you have, then the vehicle is yours to keep.

My vehicle was delivered to me with almost the exact mileage stated when purchasing the vehicle (around 20 miles over the statement as it was driven to me for the delivery). I had all necessary paperwork to make sure I was ready to drive the vehicle immediately, and I was even asked if I would like a quick tour on the features of the car by the delivery driver!

I've had the car for just over a month now and I've not had any phone calls to hassle me or to let me know about sudden hidden payments or anything like the dealerships and some sketchy private sellers do, and the vehicle is still in tip top condition.

Overall I'm absolutely astounded with the care and quality of service buyacar have provided me! My only downside is that I wish they offered a GAP insurance or a similar alternative. I will definitely be buying a vehicle from here again in the future.

Good customer service, approachable staff, clarification of terms and conditions, follow up comfort

Excellent service from start to finish. The who process was very clear which was great because this was the first time I had ever bought a car on finance. Would recommend

Brilliant Customer Service Skills! Managed To Get Myself A Beautiful Car From The Help Of A Lovely Team! Will Definitely Buy With Them Again in Future.

Very happy with the service provided by Buyacar, the process was quick and very smooth. Customer service was very good with very quick replies to any questions. The car is running very smoothly. Would definetly recommend to anyone.

I knew I wanted a Jazz, having driven one recently as a courtesy car. Quickly found what I wanted on BuyaCar's site and ordered it. Was kept informed of the process and within a few days the car was delivered. Am very pleased with it (only 15k on the clock), in excellent condition too. Would say this was the easiest and least stressful car purchase I have ever made and would wholeheartedly recommend BuyaCar to anyone in the market for a great second hand motor.

So informative, very friendly and professional service. Car was delivered quickly and in perfect condition. Would definitely recommend them! I would leave more stars if it was an option!