The bus company that Busbud sold tickets for never arrived, or perhaps does not even exist (DRD Turizem). We were traveling on 6/10/19 from Venice Marco Polo - Ljubliana. As tourists stranded in a foreign place, we waited for the bus which never arrived and had to seek alternative travel. Asking around, no other shuttle companies had heard of our bus company. We contacted DRD Turizem and were hung up on. We found a Slovenian speaker to call on our behalf and were told they did not have our booking.
Busbud takes no accountability and cannot refund the tickets as they were 'non-refundable'. This is complete fraud. How dare you take money from senior citizens for a service that was not provided.
Review by MMahta1 month ago
The bus was very comfortable. It left on time & reached through destination a few minutes before time. Boarding & deboarding was so easy & quick. Very convenient mode of transport.
Review by Pstricia1 month ago
A very quick and easy way to book your ticket online. I would definitely use Busbud again.
Give it a go
Review by Talavera1 month ago
The bus left on time, arrived on time and was comfortable and spacious. We were given free water on boarding and the wi-fi worked effectively throughout the journey.
Not more one could expect it was a spot on journey
Review by Carolynchavis2 months ago
Top quality for reservation by bus great platform !
Review by Jindra2 months ago
Quick response when I needed assistance with my tickets. Thank you so much!
Review by Gulnaziya2 months ago
On time !!
Good driver !
Review by Donbosco Shepard2 months ago
For Me, Busbud has been a Nightmare and a Lot of Wasted Money. I already booked Several Trips for which I lost the Money. I keep losing Money with this Company. Recently, The Driver took Me Out of the Bus and he won't even allowed me to talk to him and he did Not Wait for my Disabled Daughter to make it to the bus. The Drivers of this Company DISCRIMINATE the DISABLED. We lost $100 Dollars and we will Not Get it back because the Driver took Me Out of the Bus and wouldn't even let me talk to Him. I begged for him to wait just a few minutes for my Disabled Daughter to make it to the Bus as She is Very Slow, but He Took Me Out of the Bus and I am Not Getting a Refund.
Review by Narfravita Shapovalov2 months ago
Very good experience!
Review by Jazzercise2 months ago
Your buses make for an easy, fast transition from plane to my next destination! Your drivers are courteous and hard working!
Review by Sregorap2 months ago
Very satisfied with service. Highly recommended!
Review by Gary Swanson Baja2 months ago
I enjoyed my ride to Los Angeles and met some cool people on the bus and I found a good deal with Busbud 🙌
Review by Aminka2 months ago
I used Busbud from Canada to book two travels by bus for a trip within Portugal and Spain. Very handy for choosing the best options and booking tickets. I printed the tickets and had no problem whatsoever when boarding the buses. User-friendly interface: simple to use, clear, and quick.
Review by Linduh Weimorts2 months ago
Very comfortable and friendly service. And easily accessible to order tickets with the ease of a push of a button. 10/10
Review by Jerz2 months ago
I wasn't sure at first but after reading other good reviews I gave them a go. I wasn't disappointed, the app and website are easy to use and they sort all the tickets out with bus companies. And as I don't speak Spanish that has helped a lot.
Review by Sauder2 months ago
Comfortable and convenient
Review by WKhan2 months ago
Review by MaryinSomerset2 months ago
Great service, excellent booking process. No qualms about getting on the bus and off to our destination, Lisbon from Porto.
Review by Biomadeira2 months ago
Review by Oluwafunmi Boczkowska2 months ago
The journey was calm,the bus was just in time.
Review by Bafford Gajra2 months ago
Easy to book, multiple currencies, saves you from having to use Google Translate for overseas providers, clean UI, not sure if they have an iOS app but that would help!
Review by HammerDean2 months ago
Easy to book a bus. It took me no more than 10 minutes to search and find the perfect schedule and stops.. Thank you 😊
Review by Dorica Aymat2 months ago
A very smooth coach trip up M4 to Heathrow, leaving promptly and arriving at exactly the stated time! The driver was courteous and drove safely. Perfect.
Review by HattonMr2 months ago
Found the site via Google Ad Results while searching for a Bus route in Spain. Very fast, convenient and great user experience. Everything went very smoothly. Highly recommended.
Review by Slaya2 months ago
Busbud has been amazing. I had an unfortunate issue where my printer was unable to print my bus ticket, I bought this ticket literally six hours before the bus ride, because I need to travel for a family emergency. I contacted Greyhound to see if there was a way I can get an Eticket instead of print at home & Sales Supervisor Robert was so rude, and told me it’s too bad, that I couldn’t print my ticket, and I wouldn’t be able to ride the bus without it. Busbud went out of their way, promised to reimburse me out of their pocket for the prior ticket due to my circumstance and sent me a link to rebook my bus ticket . They were so amazing and helpful.Thank you Reeja from Busbud for your excellent customer service I will definitely book again with Busbud!