The bus on the way there took an extra 3 hours than expected. And then the bus on the way back was one hour fast. So timing was inconsistent
Review by AComber3 weeks ago
Everything was fine
Review by Shalonn4 weeks ago
We used bus.com to get us to and from the Stones concert in Burl's Creek. People who decided to drive waited 3+ hours to exit the parking lots. We were home in Mississauga before those cars exited. Excellent service. Easy to use. Customer service was excellent.
Review by Kleodora Mangoyan1 month ago
The shuttle was semi easy to find (no one at Hamilton GO station knew it was a thing, could have had a sign on the bus indicating Hamilton Veld) we jus looked for the same bus driver coming home. The ride was shorter than transit and got there as the doors opened.
Review by Bigchap1 month ago
Buses need to labeled better for destinations 😁
Other then that all was great 👍
Review by Wunderfauks1 month ago
Comfortable, affordable and good customer service
Review by YesNoOkMhmNice1 month ago
Buses were on time and no extra wait time was needed! However getting back to our destination was a bit of a mix up. Maybe that could be better Organized as the people helping looked a bit distraught 😩Overall good experience!
Review by Tsushima1 month ago
Drivers were polite and well trained-the return trip to Allendsle Gotrain was frustrated by bad organization by Burls Creek. Our driver got us to the station in time but we had to wait two hours for the others; also, drivers didn’t seem to know the local shortcuts and passengers guided us to Barrie. Otherwise, a decent trip.
Review by Craih Halfdanarson1 month ago
Super flexible and friendly, would definitely book a ticket again
Review by CustomerPAERICK Swierkowska1 month ago
Excellent communication and service, highly recommend.
Review by UHussain1 month ago
Easy to use, timely and very efficient.
Review by PeachyGreenGo Carrill1 month ago
Bus.com made our ""Beer With Buddies annual trip very
economical. Our driver was prompt and also accommodating.
We will be using them in 2020
Review by Cothtath1 month ago
Bus was freezing cold on the way home.
Caught the flu and lost time at work, very very scary these days getting sick. Highly recommend the driver asks the passengers if they’re uncomfortable or not. There’s no communication, very awkward and uncomfortable. Other than that, WE HAD A BLAST!!!
Review by Droidifi1 month ago
To go to the Rolling Stones from Toronto was excellent. To come back was a bit of a nightmare. It was dark, with many many bus and no signs on bus to identify where they were going. The driver was very good. I would suggest having driver holding up a sign next time. Running from bus to bus to see if they were going back to Toronto was quite stressful.
Review by Elboy1 month ago
Good staff, reliable service.
Review by Crystalline1 month ago
I booked a bus with Bus.com to transport approximately 45 wedding guests from the ceremony held in a lovely garden to a restaurant for dinner and then back to our home for a reception/house party. The bus arrived at 4 pm for a 4:30 departure time. It got us safely to the restaurant by 5 pm. Came back for us at 7:30 pm and brought everyone safely to the house by around 8 pm. it was the best idea. It got all the guests from place to place with no worries. The bus driver was excellent, the bus was clean and he played party music to get everyone in a happy mood during the rides - clapping and singing and dancing in their seats. The people I dealt with at Bus.com organizing all this were great. Thank you. I will definitely use bus.com again if needed.
Review by Budusan1 month ago
Review by Arkena1 month ago
It worked out well getting there, however it was a bit confusing when we were leaving. More signage and direction of where the buses will be for pick up would be helpful.
Review by Catwalk1 month ago
Review by Poetry Carballeiro1 month ago
We would like to thank Bus.com and specifically our driver Dallas for our day trip from Banff, Alberta to the Kananaskis Country Golf Course. Dallas was awesome, her timing was impeccable and the bus suited our trip perfectly.
We will definitely use Bus.com again for future events and I will be recommending your services to other groups I work with.
Thanks again for everything.
Review by Bowtie1 month ago
This is the worst transportation service I’ve ever worked with. The driver didn’t speak English and there was no way to communicate with him. He was smoking a cigarette inside the bus and didn’t know how to turn on the AC. He left guest at the wedding venue with no way to get home. I can’t believe the experience we had with this company. I urge you to go with a different company for wedding transportation.
Review by Sikan1 month ago
bus.com is an easy pick over renting a car for festivals
Review by Vallard Valovic1 month ago
Easy to navigate online. Used their customer service call number regarding a question - which was very useful.
Good pick up location - very central (downtown Toronto). Lots of options for pick up times.
On time and safe. And well priced.
Would use again
Review by Bugflips1 month ago
very friendly bus drivers. they were on time, respectful and nice to everybody.
Review by Wegbrands Hamouda1 month ago
My initial challenge was with the outline they provided. Because they didn't know the area well, the routes were incorrect and inaccurate. It created much stress and anxiety at the start of our week. We did get it resolved and the rest of the week ran very smoothly. Our first bus driver was a little suspect, but our new one for the remainder of the week was excellent. It was challenging dealing with a different person for many aspects of this experience. One go-to person who already knew all of the details, would have been fabulous. The price was right and they were very professional. I would use them again but be sure to review everything with great detail prior to the start of camp.