Ordered 2 spare LAMY Safari barrels knowing that they had to be sourced direct from the German manufacturer. As the expected delivery date approached was notified by Bureau Direct that there would be a bit of a delay due to a parcel arriving damaged with items missing; including my spares. I was offered a refund of the costs if I wished to cancel. I didn't, and they arrived with me just over a week later. As this happened all over the Christmas period, I was impressed with Bureau Direct keeping me fully informed throughout. That service is why I would, and have recommended their services to others
Review by Abderraouf7 months ago
Always use this company for Christmas presents so I thought it was time to treat myself. Excellent service always, information about delivery followed by delivery as promised. My daughter loves the diaries, just a case of choosing a different colour from the previous year.
Review by RonaldMiokovic7 months ago
Nothing was too much trouble. The little diary in my very recent order turned out to be out of stock in the colour I had chosen. When I phoned I was enlightened about the two versions available (which I hadn't realised) and the staff member dashed around to see what was in stock. All this knowing the company was in big trouble. It's so wrong that a company like this with such incredible customer service and range of amazing products should go. Looking around at similar companies on the internet - there's nothing like Bureau Direct, aside from Stationery Wednesday which we all loved. I hope with all my heart that they return. In the meantime, I hope that the staff are all ok and I send them all the warmest hugs! xx
Review by CheriBella7 months ago
Always a great shopping experience with Bureau Direct! Great products that you can't find on the high street and quick delivery.
Review by SLGates7 months ago
Had exactly what I was looking for. Arrived quickly and at a competitive price too.
Review by Buldan8 months ago
I've ordered a number of times from Bureau Direct. I love their excellent selection of high quality stationary and range of fountain pens and inks. The service is excellent and everything is always nicely packaged. They have become my favourite online stationer and I'm gutted they are closing.
Review by Rosielee Vassant8 months ago
Very polite on the phone knew exactly what i wanted will recommend
Review by Maddcraft Kalarus8 months ago
Dissapointed that had to pay carriage after many years carriage free
Review by Kaay8 months ago
Wonderful, and always has been.
Review by Shaylen Þórisdóttir8 months ago
Interesting and high quality goods and prompt delivery
Review by Khish8 months ago
Great service. Very quick delivery.
Review by Vanquis8 months ago
Excellent customer service, I’ve ordered many times and have never been disappointed
Review by Kulumani8 months ago
Nice, easy to navigate website. Only difficulty is not getting carried away buying nice stuff!
Review by Schools8 months ago
I'm unsure if this store is still up and running? But in the past... it's been one of my favourite 'go-to' online shops. Their prices regularly beat the competition. They always seem to have a great stock of the usual items and yet, a plethora of unusual items too and the service is exceptional. I was one of their first customers, when it was a 'bricks n' mortar' shop in London. If they've been forced out of business, then it's definitely a heartfelt loss by me.
Review by WilliamMcFarland Looman8 months ago
Really helpful service as ever, which is always much appreciated.
Review by Kallutla8 months ago
All products were as expected, competitively priced, well packaged and delivered quickly.
Review by Cailee8 months ago
Great service and product range, if you are looking for something special then try here first.
Review by Shaquila Thurstans8 months ago
If you want high quality gifts you can't go wrong with the items from Bureau Direct, from glass pens to stationery they have something for everyone. Items arrive well packed and delivery is swift.
Review by Joggie8 months ago
Superb - wide and interesting range of products, including some unusual ones and always reliable, speedy delivery.
Review by Zanicorn8 months ago
I love Bureau Direct . as a stationary ,and especially ink fanatic, I love the range ,and love the quick service
Review by Lowspender8 months ago
I was very pleased with Bureau Direct's service. My order was sent immediately and securely. The price was the best I could find too. Thanks to Bureau Direct!
Review by Scrapyardcat8 months ago
They shop is also a wearhouse for stationary and they have am excellent selection as well as a great station to test every pen (with each nib size), paper, and ink. The customer service was friendly and excellent as was the advice provided by the people at work there.
Review by Suhair Zuvela8 months ago
I ordered a Mark’s “Colors” A6 planner. Since I live in the United States, I didn’t know how long it would take. Jo was great in addressing my concerns and assured me that I would receive it soon - sure enough, I received the planner on Saturday.
Thank you Jo and Bureau Direct.
Review by Mama Wiercinski8 months ago
Great products and friendly customer service. Would highly recommend