Have ordered from here several times. They have provided prompt accurate service and I would recommend. No more trips to stores that wouldn't have what I needed in stock.
Review by Couchrider5 months ago
I was very skeptical after reading all the negative reviews. I think this company may have seen those reviews and turned over a new leaf in terms of business practice's. My friend and I placed our orders together and we ordered $83 worth of food and I will honestly say that all the food that we did receive olooks great and the order correct! I placed my order on 3/30/2020 Monday and it was here Wednesday early afternoon which is today April 1st ( no this is not a April Fools joke) . I am completely satisfied with my purchase.
Review by Cheewy Immerova5 months ago
I've been buying from this company for 10 years or more. It started with dehydrated onions and garlic. Don't forget the French peanuts. I mostly buy items I can't find elsewhere for a better price. Those French peanuts went quickly as my spouse loves them. I dry canned a quart with my seal a meal and oxyzorbs. Humidity is high here and candy and everything else clumps into a ball of wet. I didn't order the chicken base as these are very salty. Salt is their flavoring preservative like bullion cubes. I order mostly vegetables and not powered vegetables. Onions, garlic, potatoes, bell peppers, celery and coconut milk. My spouse likes the Jordan Almonds. If you order fresh nuts like walnuts, cashews, almonds, peanuts or pecans you cannot store them in their bag in a kitchen cupboard. The oil in these nuts will go rancid and they become a loss on your part not the suppliers. You have to learn how to store your product. I like this company, have never had a problem with shipment or with payment. I'll keep ordering from them. Thank you Bulk Foods.
Review by Ipeg Sundarrajan7 months ago
Despite reading some not so flattering reviews I decided to support the underdog and ordered; Order: YZTAUEZNM placed on 2020-04-01 15:18:44. Delivered within 2 days which was quick, product was fresh, in sealed bags and I must of gained 5 pounds so "Thanks for everything Bulk Foods."
Review by Tiffoliver Gergees8 months ago
My local grocery store has stopped carrying bulk foods, so I gave bulkfoods.com a try. I ordered brown flax seed, chia seed, and walnuts, and threw in a few other things (goji berries, dates, and chocolate caramels because hey) in order to reach the $5 shipping limit. I put in the order April 4th and on the 7th received an email saying it had shipped. They shipped Priority so I got it 3 days later. The items were packed in heavyweight, sealed bags. I just finished decanting it all into storage containers and it's all good quality (the walnuts are better quality than my grocery store). Didn't bother storing the chocolate because it's been that kind of a week..
Review by Babii8 months ago
I ordered colostrum powder which cost me a lot of money and instead got vitrago (whatever that is) no indication on the packing what the ingredients is. I send an email to complain! Waiting for a response! Very dissapointed. I cannot use it as I don't know what the ingredients is!
Review by Ellaby11 months ago
I bought 20 lbs is Cardamon seeds. I had to throw them out, I opened the package after I month stored in my refrigerator to keep freshness. I buy and use and store them for over 1 years. These are the worst quality that I have bought, no fragrance, taste or smell when ground up or even when the package was opened, they will not let me return because of the 30 days passed. Never buy from them. I am cook and writer, I know my spices.
Review by Sauana11 months ago
My first time ordering from Bulkfoods.com was flawless. I ordered seven products (September, 2019) - all one pound quantities of raw nuts and dried fruit. The website was a little awkward but functional.
After I ordered, I read some negative reviews and got worried I would have some problems. I usually read lots of reviews before I order anything so I felt kinda dumb that I didn't follow my usual routine.
In two days, I received my order. Everyhting was well packed in heavy plastic sealed bags, with resealable openings. I weighed all seven bags individually on our kitchen scale and they all weighed 16.3 to 16.4 ounces. I then opened each one and smelled and tasted each product. I was especially worried about the nuts being fresh but they were all fine.
I make my own trail mix and this order saved me about $2/lb when compared to what I can buy locally already mixed.
Review by Norma Douget1 year ago
Just grabbed the bulk foods bag of cashews off the shelf because I didn't feel like eating meat today. Got home, craved something to munch on so I opened up the cashews. As I was eating then i stared ready the bag. I noticed there were imported from places like Vietnam and india from which I'm aware they add a lot of illegal chemicals to their produce. I then went straight to the bulkfoods website and couldn't find much info on their products so I started reading things like the terms and conditions. I actually says this ( on the small print on the website) " THESE PRODUCTS CONTAIN CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS AND REPRODUCTIVE HARM"
What the f*%k
While reading this I started feeling unwell and abit itchy. I guess bulkfoods just cares about money and not real food products from which it advertises. Stay aware people research definitely pays off.
Review by Haeden Domitz1 year ago
I purchased a 5 pound bag of Maple Nut Goodies from them as I had in the past. The product was so old it was not edible, like gravel! The company said that because the bag has been opened it was not returnable. Be aware that if the product is bad you can not return it. Find someone else to purchase from as they do not stand behind what they sell and do not care about the customer!
Review by TShannon1 year ago
I ordered the powdered spinach, powdered kale, and dried orange peels. The spinach and kale powders were lighter than similar products I have purchased from other venders and that I have made myself, which I found odd. When I placed in a container, I started coughing, which was also odd. When I actually used it in baking, the taste was not palatable. The orange peel bag also came torn and customer service was quite difficult in addressing this.
Review by MasterOga1 year ago
Ok, I checked many sites looking for seeds/nuts/beans, and bulkfoods has really really good price. But the reviews are so bad so I hesitated for a while before place my first order. Got it yesterday and I checked 4 items out of the seven I ordered and it was very good quality from what I can tell. No issue at all. I popped the Amaranthseeds and mixed with peanut butter, my coworkers loved it. I will continue order from bulkfoods and hopefully I will not get issues like others. I will update after few orders to track the overall quality.
Review by TamaraBerthaud2 years ago
The person who answered my phone call today was adamant that product country source info would not be divulged, per "higher authority".
Although we have previously made large purchases from their product line, basing them on where the stuff originated -- last was several years ago -- Info that has come to light in the interim from Mike Adams of NaturalNews.com, and others, has made it clear that those products that originate in China have potential to be contaminated with heavy metals/pesticides, or worse. It is highly improbable that I am singly aware in that regard; hence, the stonewalling of my own request for source info. It cannot be mere coincidence that bulkfoods is located on Lake Erie, where the Chinese import so much of their "stuff" into the U.S.
Having reviewed the feedback from others, it would appear that their packing and shipping quality must also have slipped badly of late. To add to what Cheryl M. said, I also had stored multiple dehydrated items that reeked of SO2 when I recently checked some of them, namely the dehydrated apricots, apples, and other fruits. I'll second her statement re the soup base and beef/chicken (soy) bullion (half salt) which has badly deteriorated in flavor to the "yuk" stage. Surely there are other more trustworthy sources for similar foods. Doing a web search immediately since it appears I'll be dumping most of what I have. It will be worth paying more to know sources of what goes into my body if that is what is required
Review by AceTic2 years ago
They finally refunded the amount for the meat tenderizer but nothing for shipping, which was $8.40.
Review by Alicya Corlee2 years ago
I ordered from this company as a test drive and placed a small order for organic buckwheat which still had not arrived a week and a half later. I had not received any order confirmation email from the company nor any order status email either during this time. Also, when I tried to log into my online account with the company website with the password that I had initially created with the first order, it would not accept my password and when I selected the 'Forgot Password' link for it to be sent to my email, the email with a reset link for the password never arrived - neither in my regular inbox or spam mail inbox.
I finally called into "customer service" at the phone number provided on the site and spoke to Crystal who could not even offer an apology after stating that the order had never been sent to me because they were out of stock - almost two weeks after my order placement. Further, the order was not due to be filled for another week! I explained to Crystal that I had received no email regarding my order from the company at all. immediately cancelled the order and requested a refund. I stated that I wanted a reference number for the refund as well (given all the absence of confirmation of any transaction with the business at all). She said that the woman that handled the refunds was really busy and would not be able to get to it that day. One thing Crystal did do was send an email to my email account to see if there was any issue with the mail relay and it arrived to my inbox in seconds.
The apathy of this company toward customer satisfaction is obvious - pocket change orders need not apply because you will not get any level of customer service nor barely acknowledgment of any duress their abject laziness and misrepresentation may cost you. Caveat emptor. Buy at your own risk.
Review by Dustington2 years ago
I bought 5 lbs. of pumpkin seeds from this company as a first-time buyer, because they had the BEST price! But, I understand why their prices are so great, because what you buy doesn't weigh what it is supposed to weigh. Upon receipt, I weighed the plastic bag they came in and it weighed only 4 lbs., including the packaging---a whole pound SHORT or 20% less than what I thought I was buying---a huge difference! I wrote to the company but have not yet received a reply. If you order from them, be sure to weigh your order when you get it. You will probably be surprised.
Review by Vong2 years ago
I have ordered from this company for years. Recently they made a shipment error (sent me hard wheat instead of buckwheat). They have not even bothered to respond to my emails requesting a correction or credit. They have great prices, but order at your own risk. I will not use them again.
Review by Reeci3 years ago
I order 2x a year (10 times total) to get vegan stuff for my wife. They have alot of great products and i have never had a problem with anything.
Review by Vycktoriya3 years ago
They charged my card twice for the same order and I CAN'T get a RESPONSE!! They won't answer the phone or reply to an email!!!!
Review by Dasrath Rantz3 years ago
I've ordered from them in the past and I was pleased with the nuts and seeds I received. However, in February of 2017 my order of spanish peanuts and cashews had a strong off-smell when I opened the box. I opened a 5-pound bag of the spanish peanuts (1 of 3) and it didn't taste right, I called bulkfoods and was told for complaints to email them, never a reply, I emailed again thinking the products would be maybe alright but I've had to throw everything away. From now on I order from nutsdotcom, never again from bulkfoods.
Review by Shobi Rundlett3 years ago
Ive spent 1000s of dollars with them over the years. After my card got charged twice on two separate occasions, they wouldn't give me a refund, send the items or even give me a discount. hundreds of dollars of my money has/is being held up in a web of their bull$#*!. On top of it all, they won't even take responsibility for the extra charges. They were rood and condescending throughout the whole nightmarish dilemma. I might file a lawsuit and I WILL be taking my business elsewhere. They will feel the sting...
Review by Machen3 years ago
I can't believe how horrible customer service in this company is. I have tried to contact them several times via phone and e-mail and they have never responded. Not even to acknowledge that the message was received.... NO.THING!!
Review by CariB3 years ago
I have never written a bad review before. But this company was just too much.
Over-charged me on the shipping costs,
When I contacted them about sending the wrong product, they simply refuse to respond.
I would strongly warn everyone.
WARNING, DO NOT BUY FROM THEM!
Review by CustomerTiang3 years ago
Yes... They are ass holes I ordered on September first week and they charged my credit card till now order status is in progress yet to ship what kind of $#*! is this .. Thinking to file cheating case...
Review by Muyan Derrow4 years ago
I've ordered one large order in 2009 and recently another order of similar items. Wanted to comment that it's the same food that was available back in 2009. It wasn't well suited to enjoyment so I placed it on my shelves in foodsaver airtight bags in case of emergencies. Once again, today I sampled the gluten free fruit and nuts cereal and fruit granola recently and it all tasted like crap. I noted sulfur dioxide in one of them (blah!). The chicken soup base had enough salt to choke a horse as if they're trying to poison their customer. I don't know the level of IQ at this company, but that chicken soup base was horrendously bad that it went straight into the trash. I wasted $5.00.