Easy service and easy to book through online, cheap prices too!!
Review by Bakinh2 weeks ago
I won’t be booking anything through this site again.
Very confusing information after enquiring and very unhelpful team
Review by Chevoun2 weeks ago
Booking process great. But they sent an email giving booking number and said e-tickets would follow later that day but have still not arrived.
Even after leaving this review hours later no contact from them at all.
Not even a response to the review and 2 emails nothing.
The airline reference is also invalid for Virgin Australia.
Review by Wychwood Borghild2 weeks ago
The whole experience on booking with budget air was very user friendly. The only constructive feedback would be if we could get the tickets at the same time (or shorter time) while booking.
Review by Abdenor3 weeks ago
Good price. Easy booking experience! ☺
Review by SunnyDunny3 weeks ago
They never provided the booking reference for the airline we were travelling with and upon calling, their excuse was that we had booked a budget flight. Yeah, it's in your website name, budget.
The partner airline number he gave us doesn't operate outside of hours so now we'll be going to the airport hoping that we actually have a booking. These guys are one to avoid.
Review by Daminum3 weeks ago
BudgetAir came up tops on price, but best of all was the selection process to refine the search. Cut down to just a few relevant choices and bingo! Easy peasy. I hadn't heard of BudgetAir before, but I will be using them from now on. Great to deal with. Confirmation and tickets provided within minutes. All good.
Review by Spacejam3 weeks ago
Spent over $10000 for my family trip to Australia. User friendly interface and easy/nice booking,
One thing to improve is POLI system- tried with different computers and browsers, but none of them worked.
Review by Algwyn3 weeks ago
Cheaper fares - and when I had a question very quick to answer
Review by Crestlinger3 weeks ago
Easy navigation, and the best ticket value. Highly recommended!
Review by Annop Niine4 weeks ago
No problems, everything ran smoothly.
Review by PaulVandorpe4 weeks ago
We found the processes easy and hope that our actual flying experience meets the same high standards
Review by Cuillinatholl Feynman1 month ago
Not very satisfying, there is about another $80-$100 additional cost that appear at the end of your payment that is disappointing.
Review by Bijstra1 month ago
Fast booking process
Clear and precise instructions
Review by Plebhead1 month ago
Easy and effective process, great value and delivered exactly what i was looking for, cheers.
Review by Wasi1 month ago
Simple, easy to use site. Liked the table to compare pricing on different days. Overall a good experience.
Review by Ferrah1 month ago
Great price. Everything went smoothly! 5 star would have been given if we could have had a nonstop journey.
Review by Irzam Orcikov1 month ago
Good price and quick response
Review by Slama1 month ago
Easy to use and lowest price around.
Review by Starrienne1 month ago
Straight forward easy to book took me about 5 mins cheers
Review by HootHoot1 month ago
Very convenient and fast service. The price they show is the price u get while paying. Thanks for the service.
Review by FashionNova Morettin1 month ago
Everything I’d expect in a booking.
Review by Primefit1 month ago
This agency is totally inflexible, and ignores clear logic. If you want to make a change to a flight. Expect to pay excessive charges. Even if you realise that you put in the wrong date 5 seconds after you have paid, that won't matter. They will still want to charge you $250 per person just to change a date that's not even including the extra charges for a different ticket on a different date. In short the airline tickets that I bought were $388. But to change them was going to be 500 and I repeat. that is not including the difference in fare for the different date. I'm sure any of you readers can see the ridiculousness of this kind of price gouging.
To any of you in budgetair who may be reading this, hopefully you are in a position to be able to change the utter stupidity of your agencies policies.
Please note I attempted to explain my situation to people in your call centre multiple times but was but was met with the same response. "You will have to pay the penalty". ( Anyone getting dejavu of daffy duck ? )
it seems that budgetair makes most of their money by price gouging unwitting customers who happen to press the wrong button.... If this was a review for ripoff business models, I would give it 5 stars.
1 for each of the following:
Best regards LK.
PS. Dear budget air . In this instance I'm sure you could have viewed the situation based on it's merits, instead of hardline sticking to your policies. Why not treat people like humans, instead of like cows to be milked.
Review by Cypruslady1 month ago
Review by Thiebaut1 month ago
It was a great site with a smooth booking process.