This is the first time i’ve used budget air and soo far i’ve Been very impressed and winning vouchers would definitely make it the best experience i’ve ever had and would definitely promote you to everyone i know
Review by BENRuns Uvodic1 week ago
Lengthy but successful!
Took too long for the payment to go through, this had to be done twice!
Review by Shoppingmakesmehappy1 week ago
easy and fast booking. No issues
Review by Harjinder Elmabrouk1 week ago
Easy to use website, good prices.
Review by Iranilma Horuun1 week ago
thanks for your service
Review by Anrigars Ogunseye1 week ago
Quick and easy to book.
Review by Manayer2 weeks ago
No notification of flight time changes , which amounted to a 12 hour change in our arrival time and the need to book extra accomodation at the airport.
I can only hope that nothing else goes wrong on the flight there and back
Review by Muttamas2 weeks ago
so far so good. i was not clear on one thing and i will see what happens about that.
Review by Bernski2 weeks ago
Quick and easy to use for booking.
Review by Buzzard2 weeks ago
Last month I called BudgetAir emergency line to have the unused taxes of my flight ticket refunded in the same form of payment.
The BudgetAir agent referred me to the operating carrier of my eTicket, Turkish Airlines, to have an authorisation email from them to process my refund.
Turkish airlines confirmed that BudgetAir has the authority to process my refund because they are the travel agency that issued my eTicket.
So, I forwarded to BudgetAir the email that I received from the Sales Department of Turkish Airlines which confirmed that BudgetAir is responsible for processing refund.
It is been about a month that I have been waiting for a response from BudgetAir and nobody has notified me of any development of my request so far.
It is not professional that BudgetAir, as a travel agency, seems to be unable to provide feedback to its customers in a time effective way.
Review by Pyrat2 weeks ago
excellent service and great prices
Review by Garaventa2 weeks ago
Quite straightforward and easy to use! Great offers too!!
Review by ProKilla2 weeks ago
Pretty rubbish company all round, service is appalling, they don’t understand my question and different agents respond to my queries every time. Two days later and still no ticket. One payment taken from my cc within 24 hours and now a second payment of almost the same amount pending. AND a £17 cc booking charge for using my card for a total of £343. Pretty disgraceful. Let’s see if I get any joy today...but I’m not holding my breath!
Review by Shauntrea2 weeks ago
Was supposed to be charged €141 for my my reservation, but they changed my credit card €160 and to this day I have not got reimbursed. I will contact my credit card company and dispute the charge. I file a complaint to proper authority that overseas travel agencies.
Review by Ludmyla2 weeks ago
5 star perfect
Review by CustomerW2 weeks ago
Very user friendly site / I like the fact you don't charge to pay with credit cards. With the recent liquidation of Thomas Cook I was worried that I shouldn't go through agencies anymore, but 1 companies mistake shouldn't impact all. Thank you for an awesome service, keep on the great movement.
Review by Bafford3 weeks ago
When looking at some of the negative reviews about this website, I was really anxious about going ahead with it, but the prices everywhere else were too expensive so I had to just bite the bullet. I must say, I had an excellent experience with my booking. As long as you read things, and you know exactly what you're booking then you can't go wrong. I sailed through my booking. A lot of the bad reviews talk about not getting their e-ticket for ages. Well if you read it when you book, it says you will get e-ticket within 24 hours. I got mine 4 hours later. I also got a confirmation email to tell me this. Plus an instant text message with a link to my budget air booking. Then I got my e-ticket and was able to double check everything with American Airlines. Yes, the booking was made and I was on AA's manifest. I was also able to reserve my seats on AA then look in my budget air booking, and they had even updated my seat reservations. So budget air aren't as mickey mouse as some of the reviews would have you think.
The bottom line is, if you make your booking carefully and you stick to your plans then you won't have any issues. People complain about charges for this and that. Everyone knows there's charges for cancelling or changing details. Plus every airline has it's own terms and conditions. It's up to you to be aware of things.
I will use budget air again.
Review by Laundry3 weeks ago
I had a really hard time booking my flights and when I tried to contact the VISA, they said that the company had blocked my card and they were unable to bypass the block. When I called the BudgetAir, they said that they were unable to help and that they would never block a card. I am unsure of what happened here, but I do know that I wasted few hours of time simply trying to purchase a ticket.
On the flip side, the price was right!
Review by Anonimoose Nyakiamo3 weeks ago
Just booked my flight LON-BKK with Emirates for February
I was kind of skeptical when booking via Budget Air considering the reviews...
But I paid and within min I got the confirm email followed by the E Ticket ( checked already on Emirates and is confirmed )
I saved 190£ with Budget Air and I am happy
I recommend it
Review by Qmin3 weeks ago
Online booking made easily without any problems
Review by Wcx3 weeks ago
Great experience and very prompt service for e-ticket
Review by AdrianD3 weeks ago
After searching all over the internet for deals for a flight to Bali which wouldnt take days to get to we came across budget airs website via cheapflights.com It was extremely easy to use and after reading the reviews on trust pilot I felt that it was safe enough to use this website. Quick easy and received my flight tickets within 1 minute of booking online. Great service. From my experience I would recommend.
Review by Customerjg Realer3 weeks ago
**** DO NOT USE THIS WEBSITE!! THEY ARE AN ABSOLUTE SHAM! THEY HAVE CHARGED ME TWICE FOR THE SAME FLIGHT AND AFTER FOUR MONTHS OF ME CALLING THEM REGULARLY, WITH LITTLE TO NO RESPONSE, I'M STILL WAITING FOR A REFUND. ABSOLUTE CRIMINALS ***
Review by Mikzakje3 weeks ago
Loading time was a little bit slower than I expected.