Seller Bucklecity.com, (seems to be Nick, a 1 man show), screwed me over badly when I attempted to purchase an item for a Halloween costume.
Nick failed to send me a confirmation number after my online purchase on 10/17, even after a couple email attempts (records of email below) to inquire on status (I would have called, but no phone # on site), and ultimately did not send item to me even with 2 weeks lead time when I paid for Priority Shipping (2-4 days).
Finally, after a 2nd email push, was told on 10/25 that due to a mix up my order was never processed and he did not have the item in stock and unable to complete the transaction.
I was forced to use thinkgeek.com and pay extra for 1 day shipping but had a lot less time to construct the item into my Halloween costume.
Will never use vendor again due to negligence in being able to process an order into a system as well as unresponsiveness and lack of service. Stay Away!
Images are not displayed. Display images below - Always display images from [email protected]
Thank you for your order. Your order number is 60034, placed 10/17/2012 at 10:36AM.
Mr. X Ship To:
Credit Card: MasterCard
USPS Priority (2-4 days)
Code Item Qty Price Total
ledbucklered Red LED Belt Buckle (Put Any Scrolling Message) 1 $29.99 $29.99
DSC-25 FREESHIP 1 $0.00 $0.00
Sub Total: $29.99
Grand Total: $35.42
Customer Service Information
If you have any questions about our products and a question about your order please contact us [email protected]
If you are unsatisfied with your purchase or there is a mistake with your order you may return or exchange any item within 10 business days of receiving your order. You do not need to email for confirmation, just make sure to include your name, order number, and if you are making an exchange please list which items you would like to receive. You will not be refunded for the cost of shipping unless the mistake is our fault. Please send your products to:
1835 Newport Blvd
Costa Mesa, CA 92627
Thank you for shopping at BuckleCity.com!
Visit us again at http://www.bucklecity.com/
Sorry for the mix up with your order, for some reason the order was marked as shipped in our system. Unfortunately we dont have any more of the LED Buckles in stock, your card hasnt been charged and the order has been cancelled, if there is something else I can please let me know
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