I'd placed several orders with Brushy Mountain in 2017-2018, and if you'd asked me prior to the last order how my experience was, I would've said "five stars!"
The issue was that a set of complete frames I'd ordered at the end of August, which ended up as backordered; I was charged, but the items were never delivered. I followed up a couple of times via email, with only one reply toward the end of September. Apparently the company folded toward the end of the year, so they must've been having trouble. Still, I would've thought they'd take care of existing orders, since it was already paid for.
Review by Kristi9 months ago
Sad to see the Wilsonville Oregon Store close when they were open they were awesome and always available to help and support the local bee clubs and patrons.
Review by Tfor1 year ago
Great customer service and friendly staff.
Review by Maxen1 year ago
I have been a loyal customer for many years. I have watched my friends grow their business in very positive ways. Brushy Mountain has always been the most convenient and consistently accommodating to me and most importantly my bees!
Review by Edaly1 year ago
Brushy Mountain has always helped me with fast delivery whenever I needed equipment, bottles or medications. They donat catalogs for Bee School and hold great classes at their farm.
Review by Ijazh Wondergem1 year ago
Perfect from beginning to end. I ordered and the product was delivered.
I recommend Brushy Mountain Bee Farm.
Review by Nissr1 year ago
Had what I was looking for the first time.
Review by Mamagoose1 year ago
High quality products at reasonable prices.
Review by Asige1 year ago
You sent the order to me rather than where I asked you to sed it. This caused me to hall all the order over to the bee yard. The last order was difficult to place.
Review by Ebayer1 year ago
Orders are sent out and arrive in a couple of days. Their prices are good.
Review by Bhagavan1 year ago
I ordered a large order and after it shipped I got notice of a 10% discount. I called and was told that they couldn't honor this discount. I have used Brushy Mountain for a large part of my bee equipment requirements and I really disagreed with the lack of customer service. When I call other companies so close to an order they honor this discount. Gayle Johnson 970-964-8051
Review by Shani1 year ago
So far everything I've ordered has shown up on time, as advertised, and in perfect order. Everything was packed with care and well protected. Thanks
Review by NikiB1 year ago
Beekeeping is all about timing. When ordering beekeeping equipment timing is of the utmost importance.
My recent order from Brushy Mountain Bee Farm was delayed with no notice from the company. I am still awaiting a reply from them.
If an item is out of stock or delayed for some reason I would like to be notified so that I may purchase elsewhere.
Very poor customer support and shipping. Quite unsatisfactory.
Review by Llangyfelyn1 year ago
I bought this for my son-in-law who has bee hives. It works great.
Review by Haneefa1 year ago
Great, well made, products. The only problem I've had has been that every time I order lately, something is on back order. At times I have been charged shipping for both the items that can be sent immediately and also the back-ordered items. I think this is the company's responsibility and I shouldn't be charged for shipping twice.
Review by SugarRay1 year ago
Love the labels been buying for years.
Review by Plovucha1 year ago
many new and tried and true items.
Webinar was good.
Field Days are very inforitive.
Review by Bossco Derrow1 year ago
Brushy Mountain is the go-to place for beekeeping supplies. I love the new frame hanger I purchased recently. I will certainly return for more supplies when I need them.
Review by Andruss Eytel1 year ago
Brushy Mountain always ships my orders in a timely manner. Shipments are almost always exactly what I ordered, and any corrections have been handled promptly. Items ordered have been high quality.
Review by Mdooner Mrwardog1 year ago
I was missing a part to a stand that I ordered & BM made it right. My experience with BM has been first rate
Review by Arundhatee Tymann1 year ago
Everything I ordered arrived promptly and nothing left out. Hive component parts fiit well. Will use again,
Review by Nalluri1 year ago
Sorry I didn't get back to you sooner as it was for my husband's bday. He finally opened it the other day and wad happy. Shipping was within the shipping time. We are still to use it. So we will let you know if any issues
Thank you Susan
Review by Dalaigh1 year ago
my order was for 16 oz classic jar for honey. but I rec. this short jar, and now no one want to buy my honey. thinking I am cheating them. I hate to see this... I can buy this short pound jar here a lot cheaper. ura crowe
Review by HoustonMeeting1 year ago
Item was exactly as described and shipped in a timely manner.
Review by Rynda1 year ago
Good quality product, great selection, fast shipping, great customer service.