Products labelled incorrectly on website.
Bought gift which had to be returned and something else purchased. Was assured of a 10% discount on new order but has not been processed. Sent email and no response from customer service.
Review by Derma1 year ago
Brown Thomas Customer service is excellent - the team really go out of their way for customers with all goods and services, and are exceptionally pleasant and helpful to deal with either by phone or face to face.
Review by Murky2 years ago
Great customer experience. Prompt delivery.Good return service hassle free shopping.
Review by Tinarosetechua2 years ago
good brands and good service
Brown Thomas is rated 4.0 based on
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