What a fantastic find this company was for me. I ordered a cream Pia 2 seater sofa. It is everything I thought it would be and more. Beautifully crafted, looks fabulous, the legs were freighted in a little zipped area underneath and it's comfortable. I only wish I had ordered a Pia chair and matching ottoman at the same time. Their website is fabulous too, measurements are correct and you can see the product from many different angles and in all the different fabrics and colours. Takes the guesswork out of it, which gives you the confidence to order online. As I would not be able to visit a showroom, the website was so very helpful to me and gave me the confidence to buy without seeing.
Review by Machado1 month ago
We searched extensively for just the right sofa to place in our graphic design studio. The style of the Pia 3 seater was the perfect look for us. We had no issue in waiting to get what we wanted, and when the sofa did arrive - it didn't disappoint.
We are very happy with our new addition. A brilliant looking sofa, great quality - and great value as well.
Review by Parttake Kaszewski1 month ago
The images on the website were clear and the detailed measurements were accurate. Product descriptions were also accurate. The order was processed quickly and the delivery service was prompt with a helpful driver. The assembly instructions were clear and the assembly minimal. Am considering placing a further order.
Review by Somashekar1 month ago
I am very happy with the stools I purchased from Brosa. They were custom made which means that it took 16 weeks for them to arrive, but they are totally worth the wait. The materials are excellent. They are very sturdy and have a beautiful finish. The fabric is very easy to clean as well. I am overall very happy with my purchase,
Review by Thurlow Mawson2 months ago
I’m a return customer so yet again my experience was positive from the get go. Knowledgeable staff at the Melbourne showroom and very helpful. Product is of great quality and well priced. Even delivery team were quiet nice to deal with. I would definitely use Brosa again.
Review by Aeiden2 months ago
We were very pleased with the quality of the product we ordered. We received our delivery in a reasonable timeframe. I will happily be using Brosa for future purchases.
Review by Daoeop2 months ago
I have had multiple experiences with Brosa and I always find their service to be outstanding. They always communicate clearly and regularly about your product, delivery and always make sure you are 100% happy with the service. Other companies need to learn from Brosa.
Review by Vikkko2 months ago
I would not recommend if you are in a hurry. The made to order furniture are taking much too long and you have to pay in full advance as long as 5 months. I have ordered an ottoman early Sep 2019 and estimated delivery time is in Jan 2020. No happy
Review by Dontsendemailsididntagreeto2 months ago
Excellent service and accurate delivery time, well done Brosa.
Will us you again for sure.
Review by Johdae2 months ago
Despite the item we chose from the website stating it would be delivered in 6-8 weeks it took over 4 months. Their customer service team were dismissive and disbelieving of our claim, and never offered any solution accept to just wait. Quality of product was good for price.
I would say as long as your not in a hurry and not looking "high end" items then you get what you pay for with Brosa.
Review by Kielyn2 months ago
I love my new couch. Excellent quality, exactly as the image, great customer service and quick delivery. Faultless.
Review by Casiya3 months ago
The whole order process was so easy.
Staff were quick to respond to my questions and the delivery service was great.
Most importantly I love my Day bed and will definitely consider buying from Brosa again.
Review by Locouska3 months ago
Great product, great service, great staff and very good customer service!
Review by Vinciane Friischman3 months ago
Beautiful pieces . Great value for money & fantastic service. I have purchased a number of pieces of furniture from Brosa and absolutely love love love everything about them and Brosa has customer service par excellence!! Will always recommend them and so very happy with them
Review by Mihcella3 months ago
Great customer service - I ordered something that needed to arrive by a specific date for work reasons, and Brosa were able to confirm it would definitely arrive in time. The tracking service was also comprehensive with several updates as the package made it's way to me.
Review by Bikkus3 months ago
Fantastic customer service. Recently bought an ottoman from BROSA to go with my bed. The entire process from purchase to delivery was without fault. Great communication with regard to when to expect delivery as well as being able to track it. Love being able to order material swatches free of charge so you know exactly what the colour will look like-no nasty surprises!
Review by Marouska Sveinson4 months ago
Nothing went wrong with our order, we are very happy with our purchases.
We were advised we would have to wait 16 weeks and that’s exactly how long it took.
Review by Delacher4 months ago
Great products! Friendly and helpful staff who were happy to talk to me when I called! Prompt delivery (with an app so you can see them coming).
Review by Whispers4 months ago
I was looking for a comfortable sofa bed that could satisfy me as a sofa AND as a guest bed solution. What I found was even better because I liked the style as well and it fitted perfectly into the tiny space I had. Also, it's so easy to transform it from a sofa into a bed with absolutely no instructions. Top customer service and delivery process in addition!
100% satisfaction on all levels!
Thank you!
Review by Azyah Fogt5 months ago
Fantastic products, delivered quickly, with exceptional design
Review by Pinknpoodles5 months ago
We bought some large floor lamps; very high quality product and delivered in good time, thanks
Review by Dlite5 months ago
From the purchase process to the delivery, Brosa makes ordering furniture a breeze. Their customer service chat function was really helpful to clear up some question before I purchased. The communication regarding delivery was easy and seamless. I love that they sms rather than trying to catch you on the phone. Delivery tracking on the day is perfect.
After 2 successful experiences I will absolutely be buying from Brosa again
Review by Diorgi5 months ago
We've ordered a few things from Brosa and have always been delighted with the experience. Really well made and good-looking furniture, efficient delivery and a good price. Couldn't be happier.
Review by Gungor6 months ago
Great quality designer furniture at reasonable prices. Delivery was quick and drama-free.
Review by Luxguy6 months ago
I booked a consultation with a stylist (Cynthia). We spent time working though various options for furniture for my living room and spare room.
The pieces I selected were beautiful and perfect for the look I was after. Delivery was seamless and quality is perfect.
I'm a very happy customer and will definitely use Brosa again.
