Excellent accomodation. Welcome pack was lovely. Think free day boat should apply to the whole season as paid a premium for the holiday and day boat was not included. Reported 1 issue and was fixed the same day. Very friendly staff. Wanted to book again but both appartments are booked for the next 2 years.
Review by Uraw1 month ago
Super company. Everything was well organised, put you at ease and professionally run. Committed and competent staff who were happy to advise and help if necessary. Check in and out were straightforward and not onerous at all. The boat itself was great and the weather made it.
Review by Daty Cofferi1 month ago
Great holiday. The boats were fabulous, spotlessly clean. The welcome pack was a nice touch too. Norfolk broads direct were very helpful.
Review by Jarnayl2 months ago
Had an amazing time on the broads. Boat was spot on and never missed a beat. Will visit again!
Review by CustomeBernard2 months ago
Our first time with Norfolk Broads Direct after using a different boatyard last year for our first Broads holiday. Our experience of NBD was super. Every member of staff we met were courteous and friendly. All their boats look fabulous and clean and modern. Halfway through our holiday on Fair Royale 2 (lovely boat, easy to handle( we went online and booked with them again for next year on Fair Marquess 2. I think this sums up our experience. Great from start to finish.
Review by WimPatty2 months ago
Had a water leak for to days in cottage i rented for the week.no apology for disruption to my holiday.had to go office to days to find out if they have fixed the leak.poor customer service .
Review by Independence2 months ago
Fantastic service and staff. Got some brilliant memories.
My only gripe was that the batteries on the boat weren't really good enough, so we ended up using a lot more fuel, running the engine to keep the batteries charged, than we would have otherwise.
Review by Jaharah2 months ago
First time on a posh boat (fair entrepreneur) WOW! Really great service at handover both times. Lovely holiday and would love to return again.
Review by Celana2 months ago
We had a fantastic week on the fair chancellor. Very stylish boat, would recommend. Very relaxing holiday. Need to moor up by 3-4 pm though or no chance of getting in where you’d like to go. Had to miss one stop at Ranworth as not enough mooring. A real shame.
Review by Ehiogie2 months ago
Our first time on the Broads boats. We went with our in-laws 6 on their boat myself wife and 2 sons of 22 and 19 yrs old on ours and was so lucky with the weather. Our boat was from N.E.D Fair Ambassador 2. It was clean practical and we had an AMAZING time and loved every minute of it. We have experienced many different holidays from cruise to potins holidays and caravan, Zambiathis was by far one if the most enjoyable. Already looking at rebooking next year. If you like boats I personally can not recommend this type of holiday highly enough. See many different type of boats from different companies and the Faircraft Loynes crafts looked the best to me. The staff where friendly and helpful with it being our first time. Definitely a 5 star rating from us
Review by Hweebin Hapugala2 months ago
We hired a top of the range craft, from a company that strives to provide quality along with excellent service to enhance the customers pleasure and experience of cruising on the Norfolk Broads.
Review by HMole2 months ago
I cannot praise the staff at Broads.co.uk. They were so helpful when booking, collecting the boat and returning after the trip. Even down to remembering I had sent biscuits after my mix up with the dates.The boat that we had was exactly as shown on the photographs.
Review by Cja2 months ago
Very friendly helpful service. We had the fair statesman cruiser which was well laid out and adequately equipped for our party of four adults and two children.
Review by Vanish3 months ago
Faultless from beginning to end. We had a great holiday and Norfolk Broads Direct looked after our interests from booking to disembarking. First class, thank you.
Review by Janet Kararia3 months ago
They provide a fantastic service nothing is too much trouble.
Review by Abdelrazik3 months ago
First time on the broads for us and we loved it. So relaxing and stress free. Our boat, the Fair Chancellor was lovely and lots of space for two adults and a 16 and 13 year old (plus small dog). We did a bit of cooking on the boat but mainly moored up along side various pubs and had our meals.
Would highly recommend and would go again.
Review by Lucyla3 months ago
There is nothing about the boat company or the boat that can be faulted. A well organised caring company that has the customer at the forefront of its principles of providing an excellent service.
The fleet of boats they have are surely the best on the Norfolk Broads.
We had a wonderful relaxing holiday in a wonderful location with no pressure in a beautiful motor cruiser.
Thumbs up all round. We look forward to our next visit.
Review by Dellera Teasdell3 months ago
This is the 2nd holiday with Norfolk Broads Direct and we have had the same excellent experience each time. The boats are first class and very well equipped. The staff are friendly & efficient and the facilities at their yard make loading and unloading the boat very easy with plenty of parking close to the boats. Of course the real stars are the Broads themselves but having a boat that is well designed, practical and comfortable makes the whole experience more enjoyable.
Review by Hadau3 months ago
Lovely boat, though a little contrived. I think you are trying to fit too much in. We were a party of 6 and it would have been difficult to fit in 8. Limited for space, certainly in the galley area, which was a shame.
The cooker/grill worked ok but perhaps a newer model would make the galley more efficient.
Overall, staff very helpful and accommodating, boat was clean.
Will come again.
Review by Istuan3 months ago
Really clear and easy to use.
Boat was ace and the 4 miles per hour lifestyle is the ultimate in relaxation.
Review by Ferwhir Derrow3 months ago
Always a great boat yard to go from,helpful staff and clean and tidy boats.location is also excellent as is easy to get to
Review by Facie4 months ago
Great holiday. Excellent boat.
Review by Churt Daunis4 months ago
We have just come back from a fantastic week away , can’t wait to return next year!
Review by Shahiduz Rudt4 months ago
Been 4/5 times with this boatyard now.
Excellent boats, excellent staff