Found a used Outdoors RV 20’ Blackrock online. Emailed an enquirer about it. Response was very prompt. Salesperson was very friendly, courteous, & got back to me promptly about details of the trailer I had question about. We negotiated a trade for my camper that was fair. Upon arriving at Broodmor RV dealership I was met by salesperson promptly, taken for a tour of RV. Met sales manager about trade, did a walkthrough of how everything worked on RV, & did financing. All areas of this experience was very professional & organized well. Was then shown how new trailer hitch system works that I purchased also. Special thanks to Angel, Charles, Jayson, the finance lady & Neil for there thorough knowledge of the product in different areas! Broodmor RV is a great place to purchase an RV from!
Review by Shaylis1 month ago
The Broadmoor crew bent over backwards to help make our experience great! I could not ask for better care! A personal thanks to Chris, Molly/John, Charlie and Jason! Oh and not to be forgotten the two gentlemen who worked so hard on the hitch on our son’s truck! Bless you all!
Review by Haper Ilkanic1 month ago
I feel the sales team was very good, final inspection was good.
What I didnt like was the items that get stripped off so we have to buy new ones.
Very happy so far with the trailer.
Once I can get on the rosd and see how it all works I can give a good opinion.
Review by BabaDeb2 months ago
Quick and easy.
Review by Nasiimu Derrow2 months ago
Sales (Guy) and equipment familiarization (John) people and process are excellent.
Review by Karelius2 months ago
We bought our 2020 Outdoors RV from Fred D. he was so helpful, and trustworthy. We live in Bend, Oregon and found a much better deal in Pasco at Broadmoor RV. I highly recommend that everyone in Oregon, and Washington look him up if you want to buy and Rv, no matter what your looking for he will find a great deal. There service dept. got our unit looking great and they were most helpful in understanding where all the controls were located. We have owned a lot of RV and hands down they are the best around!
Review by Meirani2 months ago
Chris was awsome to deal with. Great salesman
The walk down was very professional, forgot his name
Review by Steadman2 months ago
Jason in Sales, not only gained our trust, and respect, for the tremendous personal service he provided, but gained friends also. The entire team at Broadmoor was fantastic from start to finish. Jason wanted to show us what fit our needs, from listening to us, and never tried showing us anything beyond our described needs/desires. THAT alone made me want to purchase from Broadmoor. I have used the parts department there for my tent trailer, and always received excellent service, so they absolutely won me over with the purchase of our travel trailer. Everyone was eager to assist, and always gave clear answers to all my questions. The walk through the Charles was detailed, and a huge help on all levels. Learned tons from him, and it was a fun experience. Everyone was excited for us, and our future adventures. I will recommend Broadmoor RV to everyone!
Review by Kaizoukou2 months ago
Brad was so helpful in helping us get everything that we wanted and needed. We are so happy and pleased with our new camper
Review by Bacim Schatzkiste2 months ago
The place is awesome
Review by JEfe2 months ago
Great experience at Broadmoor—Staff was kind, friendly and patient while we shopped around. Angel was well informed on all of the units we looked at and we found the perfect trailer for us. I highly recommend Broadmoor—probably the best RV outlet we have come across in our years of looking.
Review by SCTriMom2 months ago
The experience was great from beginning to end! Everyone we interacted with was very pleasant and helpful. We definitely recommend Broadmoor RV!!
Review by Momad2 months ago
Very nice people.And fun to deal with.Very helpful too.
Review by Christalene Podobreeva3 months ago
We had some minor issues with our new used camper. They jumped on it and resolved the issues and we were very pleased. Picked the camper up the next day. Impressive thanks
Review by Gati Skenfield3 months ago
Could have not asked for better customer service. Edder was very knowledgeable and patient with all of our questions. They have a huge selection to choose from.
Review by Federiso Premraj3 months ago
I feel that we bought a really nice trailer for the money we spent. The service department did a great job of showing us how the trailer works. I would recommend Broadmoor if you're in the market to buy a trailer.
Review by JenLiu Hiard3 months ago
Dealership didn’t want to let us test drive a used motor home until we agreed to a price and commitment to purchase. When discussing the kbb average retail price we were told that we couldn’t go by kbb because the RV was in such good condition. The RV was in very good shape and it was our fault for not being better negotiators, they had indicated they had given the customers who traded in the RV a very high trade in therefore thczere was a small margin. This of course was not accurate as we contacted the previous owners and they told us what was given. The bottom line is we felt very deceived as the dealership made 125% profit on the sale, I know it’s always a risk when purchasing anything but we really feel that this was way above and out of line.
Review by Niles3 months ago
The entire sale of my brand new RV went very smoothly! However, I’ve been waiting 4+ hours for a call back to try to figure out my satellite hook up to my RV! Still no call back!!😫
Review by Reflekz3 months ago
Love our Montana HC 294RL. Just a few bugs but that's to be expected. Most of the issues were manufacturing. Overall we are happy with Broadmoor. Great staff, very friendly. Took great care of us!!
Review by Ceeley3 months ago
Our sales manager, Chris, was attentive, honest and knowledgeable.
He stayed in contact with us sending us info on travel trailers that arrived on their lot that we might be interested in based on our comments. He made the whole buying experience fun and we ended up with exactly what we wanted! Montana, one of the managers, was quick to fill in when Chris was not there, and he also was cheerful and extremely helpful. We had a great experience with all the staff, from Tina at the desk, Molly with financing, and Alfie and Jordan with delivery. Broadmoor's great reputation is very well earned!!
Review by DBass Fishta3 months ago
The whole experience from purchasing the trailer to the delivery walkthrough was excellent. Guy helped us find the right trailer in a low-pressure manner and let us lead the sales experience, not trying to upsell us. He was responsive as we had several questions due to this being our first experience buying a trailer. Doug, the sales manager, was also helpful, friendly and shot straight. At the delivery walkthrough, we couldn’t have asked for a better person than Charles who took the time to answer any questions we had, did some extra tasks to put our minds at ease, and stayed with us until we felt ready to pull out of the lot. Great experience! Thank you to the Broadmoor team!
Review by Koalabeaxo3 months ago
I loved our experience your prices and inventory is competitive. The employees were helpful. But there wasn't a lot of negotiations with pricing and pushy to have us purchase.
Review by Nkanga Tuohy3 months ago
Had a great sales experience at Broadmoor. Our sales person, Angel, made all the difference. We stopped by to just look around and fell in love with a 2020 Arctic Fox 811 camper. Angel was very easy to work with and knowledgeable. When she couldn’t answer a question she immediately found a source to answer it for us. We closed the deal the same day! Would definitely recommend Broadmoor’s service and sales. Friendly, professional staff.
Review by Shoegrl4 months ago
Everything went smoothly. Ryan had the paperwork ready within minutes of us showing up. Trailer was ready quickly. Charles fixed a couple of cosmetic issues. He walked us through all of the features, hooked it up to our truck and sent us on our way back to Everett, WA.
Review by Wafae4 months ago
Great service but not super happy about my first trip with my brand new rv. There was a water leak under the kitchen sink, the faucet was loose and wasn't even began to be tightened, the lift up bed frame broke while accessing the storage under it. All of these things I fixed myself up camping so I wouldn't ruin the trip. Two of these things should have been caught before delivery and the other I feel like is disappointing design from the manufacturer. Either way, not super thrilled.
