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Review by David McLeod2 years ago
My advice would be starting stay away from Brian Hilton, the service department is very poor and slow at correcting issues and dealing with customers.
We brought a new Haval H6 from Brian Hilton and the Haval Sales team was fantastic, however from the delivery onwards we have had issues in getting a large range of minor issues fixed. One of the big issues is that each time you call or go in to drop your car off, someone different looks after your "open case". The other issues is that no one seems bothered to take on these issues and ensure that they gent rectified in a timely matter.
I'm coming up to 4 months now, and some of the issues from day one still haven't be fixed, and i wouldn't be surprised if in another 4 months im still chasing people up to get parts ordered. It appears that Brian Hilton MG is more concerned about their Toyota brand than the new Haval business.
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