Sara was wonderful to deal with. She helped me throughout the entire process of selecting a wedding set. Gave great advice. She is a true professional!
Review by Dunston Fascias2 weeks ago
A friend of mine recommended Buchroeder's and I was not disappointed. My experience with Sara Sarno and the rest of the staff at Buchroeder's could not have gone any better. I knew next to nothing about engagement rings when I first went into the store but Sara broke it all down for me so it was easier to understand. I had a general idea of what I was looking for and Sara never strayed away from that look or tried to push me onto something I knew I did not want. My girlfriend at the time (now fiancé) went into the store with me the second time and she really enjoyed the experience and valued Sara's opinion during all of it. They really made a huge milestone moment in my life seem so simple and easy. I will use Buchroeder's for years to come.
Review by Ranman4 weeks ago
Dane was a bad a$$. Great help.
Review by RoyDaBoy1 month ago
Loved every step of the process! Dane is an amazing person to work with and a great guy! Can’t recommend Buchroeders and Dane enough!!
Review by LLham Derrow1 month ago
Sarah is awesome!
Review by Suzuran1 month ago
Amazing service, knowledgable staff, and just an overall excellent environment. My friends and I were met with a warm welcome and then after describing what engagement ring style I was looking for, the staff found the perfect ring. Grateful I continued to search more retailers before making my decision, couldn't have dreamt of a better place!
Review by Anannd Canero1 month ago
Get helpful for the first minutes, walked me through every step and understood my budget limitations and were helpful picking out the right ring for me
Review by Terence Kaufmann2 months ago
I had an amazing experience! Seth was the absolute best! He and a friend of mine designed a pendant for me out of rings I’d never wear. It is STUNNING! Thanks again Seth, For EVERYTHING!!
Review by Yolaxys2 months ago
The employees were wonderful, very helpful and inviting as soon as I walked. Sara was very great!!
Review by Habtitt2 months ago
Elly was amazing! I saw one of Buchroeders’ vintage LV handbags on FB and messaged Elly to inquire on the price; she responded within minutes, and although that bag was out of my budget, she sent me a pic of a bag that was not only well within my budget, but was the size and style I was looking for, she even offered to bring it to my office for me to view in person! Long story short, two hours later I was standing in Buchroeders sipping a mimosa and buying my bag. I cannot recommend Elly or Buchroeders enough; exceptional customer service, beautiful bags, and Elly is like a ray of sunshine, I think she was as happy for me as I was about my new bag. I will never buy a luxury bag anywhere else. Happy, happy customer!
Review by Bafford Chemes3 months ago
Items came in condition promised and on time! TY Buchroeders
Review by Hoots3 months ago
Such a great experience from beginning to end. They shared what they knew and were in afraid to say what they didn’t know about my particular ring. The provenance of mine could not be supplied. I trust Buchroeder’s.
Review by Masafumi3 months ago
When the diamond was chipped in my engagement ring, Sara at Buchroeder's helped me find a new one and the process was fast and easy. Great customer service and attention to detail. When I picked it up, they even went the extra mile and cleaned up my wedding band.
Review by LaBelleJolie4 months ago
We continue to return even after moving away for top quality and service
Review by Daddzky6 months ago
My ring was purchased 14 years ago here. Over the years we have traveled the 1 1/2 drive to have it cleaned, checked, and even resized. Even dressed in my farm clothes the staff has always been professional, kind, and courteous towards me. Couldn’t ask for better customer service!! Well worth our drive for piece of mind! Thank you!!
Review by Shelden1 year ago
Fast Shipping and Excellent condition of Product!!
Review by Thorsen1 year ago
Our last experience with Buchroeders was absolutely terrible. We had an engagement ring repaired there - the neck of the ring had broken and a few of the side pave diamonds had fallen out. While we were there, we were solicited to get their “in-house insurance plan” which was suspicious. We were told her engagement ring was worth only 1/2 what it was purchased for, and the premium was double what I was already paying for the full amount through my current insurance? I digress. When my wife got her engagement ring back after repairs, the baguette diamonds they replaced it with were very noticeably yellow compared to the rest of the diamonds. When my wife called and asked why they didn’t match the color of the diamonds, she was told that this is a standard replacement and that there was nothing they could do about it. It wasn’t until I had to call and talk with a manager did it get resolved. Not even 1 month later, the crack in the neck resurfaced at the same place where they had apparently repaired it, and the baguettes fell out yet again. Since the repairs were done so recently and this happened, you would think that Buchroeders would take care of this right? Wrong. They told us to go back through insurance to do the repairs with someone else. Absolutely terrible service. I actively tell people to never go through Buchroeders. Their business is not about making the customer happy. Note* I have changed my rating from a 1 Star to what it is now due to Buchroeders response to my review.
Review by Bafford Chassine1 year ago
The customer service is always great and they consistently make you feel comfortable in the store!
Review by Gutmann Merrey1 year ago
They were excellent in every way.
Review by Bearos1 year ago
They answered all of my questions.
Review by Soejima1 year ago
Buchroeder's is a fantastic jewelers with a personal touch and fair prices. They were incredibly helpful in helping pick out an engagement ring and wedding bands, and the insurance policy is incredible.
Review by Floodie Bezdelnike1 year ago
Good quality, great service
Review by Ayondela Zisakis1 year ago
I was told I would be able to make qualifying payments on the ring I purchased until it was paid in full. Two months ago I received an email from Wells Fargo stating that the remaining balance needed to be paid off by the middle of May otherwise I would have to pay all interest that had accumulated since the purchase. So I had to divvy up $1200 in order to pay the ring off by May otherwise my balance would have been increased by $1000 of interest. The person at Buchroeder's had even told me not to worry about paying more than established rate otherwise it would not make the agreed upon payment plan worth it. Was not happy about this at all!!!
Review by Malante1 year ago
Best jewelry experience I've ever had! Bought my wife's wedding rings and also my wedding ring there. No pressure, no sketchy sales tactics. Just knowledgeable salesmen trying to help you find the best rings on your budget. They also offer free snacks and refreshments, including beer.
Review by Rapidtech Sponsky1 year ago
Bought wedding rings and engagement band from these folks. Seth was awesome on so many levels and really patient with my fiancé and her needs. They are all very friendly and I can't speak enough about how great they were to me and my family.