Theres alot of reviews that are either horrible or alright. I didn't find my expierence to be either way.
My questions where always answered within two or three days which is fine since they still had gotten back to me.(i just emailed them my questions)
They re-emailed the file with my tracking number as I didn't get it or its possible i might have deleted it accidently. Either way-i had a good expierence using boarder free. I ordered a cd from target(and had to go through them since i live in canada) and it came when expected in great condition! Id reccomend using them.
Review by Otina1 year ago
Going tbh. Made an order. Two of 8 items came (from same retailer) money went out ok. Today got an email saying 5 items were being shipped...yet I'd emailed them yesterday telling them there was a temporary block on card( couldn't call the Irish or UK number don't seem to be in service ,wasn't calling USA) so email came saying g payment declined...mailed back told them it's ok unblocked now...have ordered a good few things today, but several attempts they can't get payment through...asked them to call me for last 4 hours or send payment link and I do it...no just keep getting g email saying we,ve tried and declined ..customer service is CRAP . Will never use again
Review by Auggie1 year ago
I am satisfied with Borderfree. I ordered clothes from Asda in the UK and it has been delivered to Poland in 5 working days. I can only recommend.
Review by Bafford Tho1 year ago
I’ve had nothing but good experiences from Borderfree. I’ve made two orders from ulta, shipped to Canada. All were received in less than 2 weeks. Which is great considering I’ve waited up to a month for US orders directly from brands websites. Always pick the pay duties and taxes, it’s the equivalent to the sales tax (15% for me), and when you leave it up to chance it can be upwards of $40, also when duties and taxes aren’t paid, it takes way longer to process at the border (that’s for any website). I don’t like to order from American websites, I once ordered from morphe and my order of $130 worth of product, came out to almost $300 once all was said and done, and took almost a month to get to me. Now I can order morphe from ulta with Borderfree!
Review by Migsar1 year ago
This company is a scam. They hold my money since August 2017. They have canceled shipments and 'Partially Shipped' items that have never been shipped in reality. They promise refunds and lie for months.
I would advise to avoid them no matter what SALE they have.
Review by ManiEhh1 year ago
I don't know what happened, to be honest. I got a free shipping notification, placed an order, funds were held, then nothing. Checked two weeks later and it seems my order has been cancelled? Didn't get any sort of notification or anything.
Review by Naphtalie2 years ago
Ordered from Target using Borderfree and whole process was a nightmare. Firstly the minute I changed the currency to £ on the Target Intl site half the items I wanted said in store only. An online chat to Target US confirmed that they were available for international shipping and must be my computer. Tried it on 2 x Macs, 1 Laptop and 2 Desktops (my own, family and work) - same problem! but Target and Borderfree didn't want to know when I rang. Finally managed to order by adding everything to basket as if shipping to US in dollars and then pressing the back button 50 times to get back to the first screen where I changed the currency and country but items stayed in the basket. A few days after ordering though more problems - I received cancellation notices for 3 of my items! 4 calls to Borderfree who said to ring Target, wasn't their problem and that Target had a put a customs restriction on those SKU codes. Rang Target who said nothing to do with them and ring Borderfree. Rang Borderfree numerous times and each time they said leave it with them and they'd call back - never did. Sent a couple of emails and got a response to 1 saying they don't ship these items internationally, funny though as all 3 items (a doll and 2 doll outfits) are STILL showing in stock and available to ship to the UK!! Hopefully I'll receive the other items at least but never again will I deal with Borderfree.
Review by Ewuraba2 years ago
This company emailed me with a free shipping at target and held my money for 12 days CONFIRMED the orders told me there was a delay and next day cancelled them.Does not honour offers so no point in using any merchants who use them!!!
Review by Greenhill2 years ago
I absolutely love this website, everything I've ever ordered has arrived on time and I love the bargains I get from this website.
Borderfree is rated 3.0 based on
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