You’re right I keep getting arresting call all day for them about paying $500 to unlock my account for a job which I paid in full over 18 months and the job was never done. I filled a report with the FTC.gov 877-382-4357 and IC3.gov everyone need to do it. This company needs to be stopped.
Branded Logo Designs
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Location of This Business
Sunnyvale, CA 94085
BBB File Opened: 4/9/2013
Additional Contact Information
Additional Business Information
On April 5, 2019, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue
See What BBB Reports On
BBB Investigation Results
The BBB opened an investigation on this firm due to the amount of inquiries we have received. According to BBB files, consumers allege having difficulty receiving refunds, despite the company having many "Satisfaction Guarantee" or "30 Days Money Back Guarantee" statements on their website. On April 5, 2019 the BBB contacted the company in regards to our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.
Review by Nanciann Platner1 month ago
The Branded Logo Designs explainer video services are very good and fantastic. Chat services are also helpful and the price of service are the best one. If any one want best video animation service I will always recommend them!
Review by JLeif Lindeberg1 month ago
The other one star reviews sound exactly like what happened to me...over charging, paying for copy write papers that were never received, still waiting two years later. They keep calling and demanding more money for the papers, even though I have already paid for the filing and the papers. They had the audacity to email me fake papers..... did not even have my company name or the proper logo attached. They had someone text pretending to be from the US Patent office threatening to arrest me if I did not send more money for the papers. I called them on that,and told them that i had filed a complaint and he got all sarcastic and told me I was being stupid. I got a phone call from their COMPLIANCE OFFICER telling that he was sending over legal papers and to please acknowledge that I was in breach of contract. I just ignored him... of course no papers ever arrived. They did, however tell me if I continued to use my logo I would be arrested and fined.
They charged me a year up front for SEO services that promised my site would show up in first place on google search.... you can't find my site anywhere.... I was also supposed to receive monthly reports. The only report I ever received was after I called complaining about receiving and they actually sent me ANOTHER company's monthly report. The SEO efforts were ridiculous in terms of what they were writing... English is clearly not their first language, and they knew nothing about my business. Thew blogs looked like they were written by a five year old. I had to call them and tell them to not write anything on my website or facebook anymore. I run a dog walking business. here are a couple of things they actually wrote:
" Dog do not like to be inside and like to go on walk"
"Dog is member of family but if don't get walks might bite the kids"
Seriously.... they actually wrote that.
They tried to charge me for a security certificate that my host supplies for free.
They call me constantly to harrass me looking for more money or to offer more services. I tell them DO NOT CALL ME AGAIN, and i block their number. They change the number and keep calling me. I think I have blocked at least 6 numbers by now.
The last straw was the phone call got about the security of my website and I was going to be "really sorry" if I didn't pay them $800 to fix it. I hung up on them and they continued to call and text, threatening me. Low and behold, I went to my website and they had delated all the pages and content. I wrote the entire content and supplied all the photos, BTW. I called and told them to put it back up and they said, oh sorry, the wordpress licence expired. (wordpress does not expire). Now I have another guy, Danny Fisher, texting me saying he is Sr. Compliance Manager, wanting to "discuss about the security of your website". I told him I have no more use for his company and told him why. All of a sudden he is now Senior SEO expert and he needs 1% of my trust to get the other 99% back. Then he tells me he is not in sales but for $1200( for three months) he will do a better job on my SEO and guarantees google rankings...right. I asked if he was Compliance, SEO expert or sales? He promised to get my website content back up and would touch base in the morning to see if I was happy. that was two weeks ago and my website content is still missing.
There are so many more things that went on over the course of the past two years but it would take a month of Sundays to address them all.
Bottom line is, this company is fraudulent, incompetent, deceitful and criminal. DO NOT DO BUSINESS with this company. You will be lied to, harassed, threatened and scammed.
Review by Greenfieldr Derrow1 month ago
I was uncertain of this process, but decided to give it a try for help coming up with a logo for a new non profit organization. The process was amazing! What a joy seeing all the different ideas the designers came up with. These are some very creative people working behind the scenes. We found a logo that represents exactly what our mission is, to help rebuild and start over after a fire loss. Such a great experience with Branded Logo Desigs.
Review by Demeg1 month ago
These guys are great and really take the time and effort to perfect your project and get you what you want. Pricing was also good since we compared it to other companies that we looked at but we went with Branded Logo Designs due to their ratings as well. If you need animation and short video experts, these are the guys to go to! I'm very satisfied with the result. Thank You BLD!
Review by Menchi2 months ago
DO NOT LISTEN TO THE FAKE REVIEWS!!!
These scammers are located in an Call Centre India that builds a fake business that hires 1 or 2 amateurs using pre-existed cheap templates to build a half-***ed websites.
Here's the SCAM: Once they get your credit card, they will continuously charge your credit card until your bank account is drained. The phone call they make are just like those Indian call centres,
HOW to get your MONEY BACK: file a complaint of unauthorized charges to your bank, and the bank will get the money back in a few weeks.
I am a private detective agent working on this case with one of the fallen victims to these scammers, soon will open an nation wide investigation with the government to fish out their names and shut down their entire business.
Review by MichelleMitchell2 months ago
Branded Logo Designs has got skilled teams of designers, and they are able to offer quick turnaround. With their designing talent, we have got great logo. We have relied upon them on many occasions and have been working with them for such a long time. Moreover, their website development team is truly knowledgeable and experienced.
Review by Raszka Umerov2 months ago
I have been dealing with Branded Logo Designs for a long time. I have witnessed them advanced in an exceptionally positive manner. I got updated my website not long ago, and I am satisfied with their perfect service. Anthony, one of their representatives is incredibly helpful in directing through the entire procedure. He is truly proficient.
Review by AnsNaomi AnRa2 months ago
Very rapid and very swift process. Proficiency and quality results were very much cherished. Boundless services, these people are amazing, appreciated customer support. We are very much pleased with our projects, which these guys sent, Branded Logo Designs flawless team of designers and developers; they did a remarkable job as per my requirements.
Review by WoobWoob2 months ago
I have used Branded Logo Designs possibly 4-5 times over the past 10 years and each time my logos are done suitably and workwise. The reversal time is remarkable, I will keep coming back and I will always refer people who I know, looking for design as well. Branded Logo Designs has made some overwhelming logos for my company that uniforms exactly what I had in my mind!
Review by Tigernet2 months ago
I am extremely satisfied with the overall services of Branded Logo Designs. I recently got developed a custom website from them and extremely happy. I don’t remember the name of a person who assisted me on a call. He did all that I asked without wasting time and sounded professional. I highly appreciate such good work.
Review by Aknbi2 months ago
I was impressed and pleased with the entire process. From asking initial questions to the final revised product, the process was professionally executed. The editor made my paper more organized and concise. I have used other editing sites, and Branded Logo Designs is the best I've experienced.
Review by Rolynda3 months ago
In order to set up a website, you need a logo, finding the ideal individual or organization is significantly complex. In this case, I decided to do my research for this specific company that can design a quality logo that represents my business message. Fortunately, I found Branded Logo Designs. They have extraordinary talent in their logo designing team, and they can likewise recommend you through the procedure and much more.
Review by Cather Reckord4 months ago
We loved Branded Logo Designs Inc. We are using their services for over a year now and are very satisfied with their level of expertise and service. Branded Logo Designs and their team member’s know-how of design execution and branding has been essential in taking our e-commerce business to the next level. The alterations are at times, slight, but they all equal a sound brand image that our existing and old clients are going to perceive. The launch of our brand was a hit, and our clients love it.
Review by Livingthedream4 months ago
After facing significant issues with our iOS app. We found them via recommendation we connected with team Branded Logo Designs and provided them access to our existing build. Within 2 days we received an estimate to completion and the project was done within 1 day.
Review by Natales4 months ago
This company is INCREDIBLE! Making a logo on my own appeared a little silly since I’m not an artist. Other than this, I want my new business to be taken seriously, so I needed a professional logo. The quantity of options and talent that was exhibited by these designers was nothing less than incredible.
Review by Allu4 months ago
I enjoyed working with this company. We have worked on four logos with them. They are dedicated and intense. It is very easy to link them. I am thankful to them for the seamless job! They are well systematized, imaginative, they get your response and input it, then move onward accordingly. I highly recommend Branded Logo Designs, A very wonderful and skilled team.
Review by Artorias4 months ago
My employer paid them over $5,000 for a website redesign and multiple copyright fees for applications that were never filed and we did not receive paperwork on, even after asking for it. They gave us a website that was clearly written by someone who didn't know the English language very well so our site had to be completely rewritten. They did not follow instructions well, and when we gave them updates for wording, the changes weren't made. It took over a year to get our website which was very disappointing, so we obtained login info. which we told them we wanted from the start so we could manage the site on our own. They somehow ended up hosting the site which we then migrated to GoDaddy.com as they kept calling and wanted more money for WordPress updates, more copyright fees and some other bogus fees related to google, etc. Even after we migrated the site they made another call, to my boss’s cell phone, claiming to be with the US patent office and charged another $500 to credit card for a state copyright fee that is none existent and sent an invoice first from BLD and then a bogus invoice they made using government seal from US Patent and Trademark Office. I tried to find our copyrights for logo and video on uspto.gov and copyright.gov and had no luck using our Company name or registration number given on the bogus invoice. I can only assume that any good reviews are not viable for this company on this site, and I recommend that you meet face to face with anyone you want to do business with, especially when it comes to your website and other important business matters. They also go by other names per credit card statement: DESIGN RATIONALE, LOGO COMPANY, DESIGN COMPANY and may have renamed the company DESIGNING AVENUE or they are working together to defraud unsuspecting small business owners.
Now Branded Logo Designs is resorting to extortion and withholding copyright info. which we paid $1,600 to receive. They (John Baker) has texted my boss with the same threats to withhold information until negative review is removed. I don't know how they would provide documentation when copyrights are not filed with uspto.gov which is where they claim filing was done per bogus invoice received. Please note that company name has changed as well. See emails below. I was not allowed to include email addresses so had to edit with a *.
12:11PM Oct 31 12:11PM
David Myer replied to this message
You must have received the below mentioned text from our customer satisfaction & retention team. Please respond at your earliest.
"We have successfully processed your application at the US copyrights office and we do possess your case id number as well. I would urge to remove the negative review you have posted online at your earliest and then I'll share the case id number with you. The number will be shared contingent upon you removing the feedback."
9:45AM Oct 12 9:45AM
David Myer replied
My billing department just informed me that you disputed the amount ? Copyrights are in process and will arrive soon. Kindly call me if there is any misunderstanding we can discuss you are very old customer. i will wait for your response.
David Myer| Sr. Manager
Branded Logo Designs
(P) 5102807546 | (E) david*brandedlogodesigns.com
Review by Erbey4 months ago
Alert please don’t do business with Branded Logo Design company. Don't do business with this company they take customers money form them and did not delivery on their promise. Also make unauthorized charges on customers credit cards. This company needs to be clouded down ASAP. The FBI really needs to look in to the company. I lost over $2400 and an a unauthorized charge for $500 was made on my credit card. I contacted them and was only told that the employee name it Travis but I haven’t gotten back my money it’s been 10 months. Now have to start from scratch. this company is a scam. Also I discover brand logo design place an additional charge on my account that I didn't authorize using another business name call Logo Company and Design Rationale. Please stay clear of this company bad business.
Review by Planche5 months ago
I am a graphic artist myself, and I can never get my logo right as my client would imagine a picture into their mind, I can never decide what I want which can capture my client’s imagination Using Branded Logo Designs provides me so many different selections and so many styles to choose from!
Review by Mukharbek Schlößer5 months ago
Responsive, creative and professional services I started a new business and was looking for a new logo and some initial materials (biz cards, letterhead, etc.) BLD was an excellent value for the cost. I received a nice mix of initial designs and went through several revisions to get to my final logo. This was done quickly with accuracy. I am very happy with the final product and would absolutely work with them again.
Review by Shauntrea5 months ago
No one does a better animation than brandedlogodesigns when it comes to whiteboard style of animation. I am teacher and wanted to give my students an Environmental presentation on the importance of water and branded logo designs did a brilliant job with the cartoon animation and presentation
Review by Bakshinder BedandBreakfast5 months ago
Great work! You offer great designing service. I was in desperate need of a logo design and I received my brand logo & it was really good. Thanks guys.
Review by Xinghao5 months ago
I was coming up with a startup with some of my friends. We intended to turn our cupcake making hobby into an actual business as it really became a hit in the college carnival and we were able to make good money out of it. We started distributing cupcakes from our social media page but were lacking the professional knack that is needed to boost an aspiring idea into a proper business. Branded Logo Designs is the company that we entrusted with the whole package that we needed to turn our startup in a proper and professional brand. Starting from a Website, all the way to order delivery cards that we got designed to be delivered along the package, they came up with all of it. I must say the color theme and the branding elements they picked were right on spot and in accordance with the line of business that we are in and the market that we are trying to target. I really loved the logo to be precise as the aesthetic touch of it really put me off. I hadn’t thought of buying the whole package to be honest considering the budget constraints we had, however their rates were so affordable that I was able to include the whole package in the budget that we had allocated. I would recommend them to everyone. Their whole package is high in quality and I was impressed with all the different elements alike. Though they gave me a discount on their services having purchased the complete package, I didn’t feel the quality was compromised in any way.
Review by Jeffhans Azania5 months ago
I love to work with this company. We have done four logos with them. They are specialized and brilliant. It is very easy to connect with them. I do thank them for the perfect job! They are well organized, resourceful, they get your feedback and input it, then move forward accordingly. I highly recommend Branded Logo Designs, A very wonderful and qualified team!