Super convenient storage for students like me who are moving out of the dorms. Boxbee picks and deliveries right to my dorm room. I love the option of referral codes because it gave me a chance to save a little on the storage fees. 10/10 would recommend to everyone who wants to skip the heavy lifting, paying for a space rather by how much you have, and skip the hassle of transporting your stuff to a far away storage facility.
Review by Caits5 years ago
Boxbee messed up a bit and made up for it. They showed up at the wrong address and even delivered to the wrong address at one point.
Biggest areas of improvement involve Boxbee's suitability for moving, apparently this product isn't made for moving. It didn't support multiple addresses very well. Also, it was really difficult to communicate quickly for last minute changes. We had a delivery scheduled for 6:30, but I couldn't be there until 7pm. I sent an email at 5:45 with instructions for the driver, but the email didn't end up getting to the driver and the driver ended up waiting for 30 minutes to get into the house to dropoff the boxes.
- When an email is sent in, somebody should immediately receive it in case its urgent or related to something immediate. The driver should have received my instructions, but had to wait which was a waste of time.
- Support multiple addresses, because people often use storage for moving
Review by PatrickHiutchinson5 years ago
What better magic than Boxbee's making objects disappear and re-appear (no effort required!)
hmm. Maybe the service could be improved. How about yellow Boxbee limousines for carting off spouses to graze when they're in the way?
Review by Helpdesk5 years ago
Got charged after Boxbee was returned & was surprised by the costs
Review by Listyjo5 years ago
Boxbee is an amazing company with professional, courteous, enthusiastic employees and owners. I love this company and tell everyone I can about it. My mom and I both use Boxbee and couldn't be more pleased.
Review by Socorro5 years ago
Curtis was my pickup and drop off person. He was kind, professional, and in time. I heard of Box Bee through a friend and am now a total evangelist for others to use the service too!
Review by Casarah5 years ago
My boxes were never scanned into the Boxbee system, so I had to pay someone else to move them for me. No service was rendered by this company, which made the experience useless and inconvenient. The end.
Review by Milce Aldas5 years ago
Convenient, helpful, always on time. Can't recommend them more in San Francisco or New York!
Review by Georgeianna5 years ago
Boxbee delivery guys are great, love this service.
Review by DebyW Yarbrough5 years ago
I couldn't believe that I discovered a solution to storing a box without the usual hassles. I signed up, received simple instructions for the next steps, and within 24 hours met a nice delivery guy who happily carried my box away to a safe place. For very little money per month and a low-cost, retreival fee...I am without the headache of storing somthing I cannot handle right now. Boxbee made my life and space feel free.
Review by Friederch Bermant5 years ago
The online scheduling works without hiccups (e.g. "Oops, that time was already booked!" emails, like some other companies do sometimes). Every time they visited I was absent, but they texted me in advance, I gave them the door code and told them what to do, and they did it (e.g. pick up the eight full boxes and drop off four more empty boxes). The boxes themselves are very sturdy plastic and custom-made for Boxbee's brand (not just decals).
To be fair, I haven't actually retrieved my stuff yet. But every experience I've had so far has signaled a highly professional operation.
Review by CnicoleR5 years ago
It's like an extension of my closet! Boom it's in storage, boom I have it back. And their website let's me manage all my stuff. Seems to be the same price as the old fashioned storage unit, but I don't have to do all that work.
Review by TheSoldierAnt5 years ago
Boxbee is awesome for sorting and prioritizing my knitting and crochet projects. In the knitting world there are tons of jokes about where to hide your out of control stash~Boxbee to the rescue! Plus more room in the house for my current projects and I love knowing my supplies are organized and ready to come back whenever I need them.
Review by RoseDz5 years ago
Staff took the time and effort to fully explain Boxbee concept and service, answering all questions. Very courteous in all dealings and punctual in appointments to deliver and pick up boxes.
Review by Jasja5 years ago
Boxbee was such a pleasure to work with. They arrived on time. Were always friendly and helpful when I called & emailed with questions. Boxbee made my life so much easier while needing to store my stuff in between moving.
Review by Herodotos Scouten5 years ago
As a sales professional in San Francisco, BoxBee helps keep me organized and allows me to manage my business without clutter. It is simple, efficient and affordable and helps me do my job better.
Review by Johanes5 years ago
Boxbee is great. We actually use it and recommend it to our hosts when they are listing their place on Airbnb. If you have some photos, an iPad, or other things you don't want lying around your house when you have Airbnb guests, you can just throw it all into a Boxbee box and then schedule it to come back when you return. Easy.
Review by Nesbert5 years ago
New to NYC I signed up to Boxbee to store some of my excess clothing, while apartment hunting. The quick, hassle-free, friendly service from Boxbee met my high expectations.
Setting up and account was simple and within minutes I'd requested a delivery of my first two boxes - I say first as a week later I got two more :-).
Friendly and professional Tanoy arrived at my Airbnb accommodation during a snowstorm. He kindly insisted on carrying the boxes up the stairs for me and made sure that I knew how to schedule a collection before leaving.
Rafael arrived as scheduled, on a Saturday, to collect my now full storage boxes and once again carried the now significantly heavier items down the stairs and to the van.
And suddenly my life was clutter free, until I needed a warmer weather wardrobe change for a week in Cali.
Retrieving the boxes I'd stored and requesting two additional boxes could not have been more painless, Rafael even waited while I did a quick reshuffle.
Boxbee really made our storage experience super easy and fast and for $6/month it's a pleasure worth every cent.
Be warned! Boxbee do not deliver to your door. They bring the boxes into your house whether that be up 4 flights of awkward stairs or a easy to access ground level room and once you've filled them Rafael or Tanoy will carry them away!
What's my Boxbee future now that I have a permanent place to stay?
I expect we'll be increasing the number of boxes we store to keep our spare room free for friends, family and Airbnb. When Spring arrives our ski & snowboard kit and winter clothing will go straight to Boxbee for the Summer. Come Autumn we'll do a switch and year round we'll get to enjoy a spacious clutter-free home!
Review by Ghostie Loftice5 years ago
Getting signed up and ordering boxes was super easy. They were able to easily accommodate the Saturday pickup I needed due to work and the support team was responsive. I was moving but not taking furniture with me and Boxbee was a great choice to deal with the gap between the old and new apartments.
Review by Woodstair5 years ago
so helpful and courteous. Everyone was very friendly and accomadating !!!!
Review by Joselui5 years ago
They dropped off the boxes on time, everything was very easy to upload to the website, they picked up they picked up the boxes on time. My only suggestion would be: extra tie closures for the boxes would be a nice idea. If you needed to open a box you already closed it wasn't really possible.
Review by Makura5 years ago
Easy peasy. Everything worked just as they stated - they deliver boxes, I fill them up with my old crap, and they take them away for storage.
Pickup / delivery was on schedule and they were super nice.
Review by Greenland5 years ago
They were very customer friendly. It would be helpful if you can change delivery location from time to time. Otherwise, excellent service!
Review by Condacey5 years ago
Having moved so many times in my life I realized that the solution I had for storage was way to expensive and a pain in the posterior. I am based out of San Francisco but the nature of my life/job is to move around for short stints. Previous to Boxbee, that meant giving away stuff ive acquired or trying to sell it. Now, Im a firm believer of minimalism but alot of times I buy nice stuff and dont really want to give it up. Rather I am semi forced to. Now with Boxbee, I am able to store the things I deem worthy of going thru my life journey together and the best parts is that a) its cheap! 6 bucks/box/month and b) its so bloody convenient. Boxbee delivers the high quality empty boxes to you, you fill them up, they then come and pick it up AND whenever you want it back, they bring it back. (you can just have the box delivered back or you can just take some specific items out and Boxbee picks it back up for storage. Realize tho, that there is a fee associated with it.) They also have this really cool, box sharing function that I havent used yet but can see being super useful to share items with your friends and family.
Im super pleased with this solution and honestly its the future for the way I store my gear. Go Boxbee! Now if only I could get my items delivered to non-supported cities by the post!!!
Review by Bereket5 years ago
Would recommend this to anyone looking for a quick and easy solution to storing some of their things. Convenient pick-up/drop off schedule and boxes were very clean.