Bournemouth "international" airport is stuck in the past. Joined the queue to check in to Tui flight, 1.45 minutes before departure time. We queued for 40 minutes, only two desks open. Then when most of the queue had checked in they opened two more desks. We proceeded to the restaurant and knew we would be too late for dinner at the hotel in Cyprus so we wanted a hot lunch. They told us it would take 1/2 hour by which time we would be boarding, so we had a toasted sandwich. At the Hotel 5 hours later another sandwich as restaurant was closed. Car park needs improvement, just a plot of land at the back where most of the spaces were. On return at 12.40 am we waited ages for the luggage to appear which on past experience, isn't unusual. I think it will have to be Southampton from now on. Not any improvement from new owners except some extra flights.
Review by Hira Bokesch1 month ago
Good destinations but it’s a real joke having to pay for drop off even in a taxi. Sometimes it’s just easier to step off the train at Southampton and be in terminal within 2 mins
Review by Marygail Puskarich1 month ago
small airport but handy and does what it says on the tin
Review by Bearable Carseni3 months ago
2 stars at best flew out to lanzarotte last Sunday flight delayed by 3 hours not the airports fault at all but zero info to what was happening. Flew back in this Sunday plane got in on time 10.40pm stood around then for an hour waiting for our bags to be unloaded (same last year but only had to wait 45 mins then) plus points it’s local but that’s the only plus
Review by Verity Stansvord4 months ago
Please stop forcing people to pay £2.50 or £4 if using a card to drop people off or pick them up.
Review by Godremzy Gabuzda4 months ago
BE AWARE TAKE NOTE MAKE SURE YOUR CASE IS ON THE PLANE
We were flying out of BOURNEMOUTH AIRPORT at 4-30am the only plane leaving at this time and my case got left behind at the airport.
No effort was made to forward my case to me . I was joining a cruise ship that left Corfu at 11pm I did not get my case until my return.
My holiday was ruined.
Please don’t let it happen to you be aware and check that your case gets on the plane as like me it will ruin your holiday just because of pure CARELESSNESS from Bournemouth airport staff.
Review by ShaoBin6 months ago
Only wanted to drop off my son at our local airport but had to pay for this without any prior notification. This could have been difficult as I was not expecting charges and had no means of payment. Followed signs for the drop off which led you into the car park where a £3 minimum charge applied. There was no alternative, you had to pay. Fortunately my son had his payment card. Failure to pay would have resulted in a fine. Would have dropped off on the road outside had I known. Absolute rip off, grasping for every penny they can.
Review by Sooraya11 months ago
Just flew out with my wife and 3 children to Lapland,lady called Ingla and gentlemen man from Newcastle in security went the extra mile to ensure the kids had a magical start to there adventure,Thank You
Review by Fredly Kaunjika11 months ago
Having paid a little more to park in Premier Parking we were disappointed by the level of service offered!
Poor signage, no staff to welcome and direct and parking that was quite frankly a free for all with cars parked selfishly in poorly marked bays.
Additionally, when we returned at 1 a.m the car park was poorly lit.
If using this airport use a taxi, Premier Parking was a waste of money
Review by Chnna Melc1 year ago
Our local airport as really gone down hill! The poor staff in security and catering are stretched as there isn’t enough of them although prices for food etc is high! Waiting half an hour for a bacon sandwich, asking a waiter who didn’t speak any English was the end of the road! The decor when you fly home in the toilets are dirty and chipped. Flights are so expensive, only positive is its local!
Review by Salsterini1 year ago
Just travelled through check-in at Bournemouth with a drone. Normally it’s a hassle (and a strip search!) but the staff were absolutely lovely. No hassles and very friendly staff. Thanks MaS
Review by Perilla1 year ago
Dropped off someone on Sunday and was surprised that there was no drop off zone and so was forced to drive into the car park and part with a 3 quid for 30 seconds.
Review by Yezdi1 year ago
I am also posting review of car park here. The cost has gone up £25.00 in just 2 months - how can this be ok? Also our last experience was awful. Despite pre-booking our reservation was not on the system. No one answered the help button for 5 mins causing other cars to blast their horn at us - very embarrassing. To make matters worse it had not been resolved for our return journey and we had to use the help button and explain everything again.
Review by John Bear1 year ago
Since there is not an option for airport parking reviews I have posted it here. It's a Nice little airport, very convenient for us, nice staff and relaxed atmosphere. It can get congested on return due to security especially if two planes arrive at once. However the security staff are thorough but as friendly as professionalism allows.
The big issue is parking, the costs are very high and have increased since the new owners took over. A lot of the parking is basic and overgrown especially the overflow (cheaper) area. The last time I parked there for three weeks my car electronics played up on pick up. The garage showed me a video of the damage caused by mice or rats that had made a nest in the cowling and chewed through cabling, an expensive repair.
It is now much cheaper for us to go by taxi or use one of the other car paring services.
My advice is use the airport but avoid the car park.
Review by Vyonnr Kiakia1 year ago
Parking with a 3 minutes walk to the terminal works at the start and the end. Easy to move through the terminal WHSmith airside good for sensibly priced snacks and more.
The only issue we had was on return border control was slooooww only 2 staff for approx 190 passengers
Review by Justm1 year ago
Very easy to book online, to find the car park and to exit afterwards. No hassle!
Review by CornwallStef Ovseannicov1 year ago
Not bad, will be back to above airport
Review by LaTalzer1 year ago
Always very stress free it's not far from home and our usual low cost airline fly's from here and it never takes long to get through to departures.
Review by Sleazoid Derrow1 year ago
Car Park 1 nice and close to Terminal
Review by Bafford Cyclery1 year ago
Absolutely discusted that for the 2nd time this year, after paying extra for premier parking, that there were no spaces availible! Which would suggest they are over selling this service which leans towards an issue for trading standards!
Review by Bafford1 year ago
Easy and efficient, so much better than bigger airports. Staff friendly!
Review by WickedFire1 year ago
like the air port a lot
Review by Medic1 year ago
great airport for convenience, parking, not too busy and local for us