AAH / McKesson have used Boudens for 2 years running on 2 very big important events (Driver of the Year events) , very reliable, great value for money and pleasant to work with, we will use again.
Review by Tezzer Bussell1 month ago
⁹i am writing to you on behalf of our company we booked a trip with you to the lake district we stopped of in various locations and your driver was very good mothing was a problem with him and if we do another trip we will certainly be in touch once again thank you
Review by Izhak Smkova1 month ago
The driver and the vehicle were excellent, kept to agreed timings, courteous and accommodating.
Review by Zvanut Saccucci1 month ago
Always use this company for my airport transfers. Great team and always receive a lovely minibus. Price great and service even better
Review by Ngahiwi Kinis2 months ago
Would definitely recommend and use again. Booked a bus and staff were polite and helpful. The driver was polite and the bus was spotless. Arrived 15 mins early and was there ready and waiting on collection. Thanks for the excellent service.
Review by Puffissues Keatings2 months ago
No wonder these guys are number 1 on tripadvisor! Honestly the best service Ive ever received for travel. Booked for the wrong date and they sorted my booking out with no problems. Definitely will be using again. Ladies your service is fab and my driver was lovely. Made my holiday really special.
Saw a few bad reviews but didn’t put me off using. Great service! X
Review by Fazza Aikin2 months ago
Great service, both transfers, to and from airport were on time, the drivers were extremely helpful. The cars were very comfortable and spotlessly clean. Will definitely use them again.
Review by Pamelee Estragon2 months ago
DO NOT BOOK!! Worst customer service!!! I used the company to hire a mini us for 16 to travel and was told we would need to upgrade the mini bus for our luggage, as our travel cases would need to go in the boot as it would be unsafe for our luggage cases to be loose with us while travelling, we paid extra for the upgrade as we was told we could not book otherwise for safety reasons ... mini bus was fine travelling up however on the way back we was provided a different mini bus with no space for our cases!! They where squeezed in between the seats with us and stacked up blocking the exit door. heaven forbid an accident was to happen 16 hard hand luggage cases would have be flying around the mini bus! I emailed the company soon as we got back, there communication is awful and at one point tried to say how we come back with more luggage then we left with! Until I said I would prove we landed with just hand luggage as that’s all we had on our flight booking. They agreed to a £30 refund which I accept after many months of awful customer service. 12th August they emailed offering a £30 refund we are now 6 weeks later no refund and more emails ignored!!!!!!!
Do not book terrible costumer service
Review by Sche2 months ago
Used this company for event coach hire, we had many coaches onsite as well as coordinators provided by Bouden Coach Travel. The day ran smoothly with thanks to their amazing team. Will definitely be using them again for our coach hire requirements
Review by Towelie Munnie2 months ago
Lovely cars, used the, for my son's prom.nhe had an s class Mercedes and I must say the service was faultless. Will be using for my daughter's prom too
Review by Khailum3 months ago
Fantastic service excellent customer service prompt pick up the finest vehicles us Walsall supporters will continue only to use Bouden due to how good the service is and I know we will continue to get
Review by MissAine3 months ago
Hired a minibus with a driver from them for my weekend away in Newcastle. The team were sound and the price was unmatched by any other company. Will be using them again for my next weekend away.
Review by WMartin Strizova3 months ago
Could not have asked for anything more! Our driver was polite, courteous and done a very good job. The coach is of a high standard and everyone enjoyed their day. Will definitely book again.
Review by Allise3 months ago
Good service. Came in time.
Review by BenjaSonne4 months ago
We used Bouden Coach Travel twice now to collect groups of nurses arriving into the UK to take them to their accommodation.
Each time I spoke to a member of staff on the phone prior to the trip, they were just as nice as the last, so informative and helpful. Both drivers were so accommodating, cheerful and were very patient especially when we had them running around Leicester! They helped each nurse with their luggage and went above and beyond. Both coaches were of high standard and in excellent condition. We will definitely be using your services again in the future !
Review by Mughals4 months ago
We had 3 bookings with this company and had major issues with them all. The first booking was paid for at time of booking, however, they cancelled the booking 2 days before travel and it took 4 weeks to get our money back. The second booking they didnt turn up at all and the 3rd booking they sub contracted another company who provided a 20 year old coach with no seat belts for the children. They have ignored all emails regarding our formal complaint and also ignored phone calls. This company talks a good game, however, their service simply doesnt back that up. AVOID AT ALL COSTS, YOU HAVE BEEN WARNED. I have noticed the companies response which doesnt surprise me. Please feel free to contact the head teacher at Blyfield School who is our client and who Bouden Coach Travel let down very badly and are ignoring our formal complaint. This is the only response we have received from them simply because we have made a legitimate review about the service, this tells you everything you need to know about this company..
Review by Aiddon4 months ago
Bouden travel provided is with excellent services for our College Tour They were always on time and made sure we got to our destinations on time. The drivers were pleasant and helpful. The buses were in excellent condition and very comfortable. They helped make our trip enjoyable. This is the third time i have used them for my college tour and will continue to do so.
Review by Wattolasswwrlfc Kerekesova4 months ago
Very helpful staff at booking stage, fabulous and clean vehicle. We had the same driver for both journeys, lovey man 'Spider'
Would definitely recommend and use them again
Review by Ayinde4 months ago
We used Bouden for the first time when visiting the Gold Cup for my partners birthday, the company were great.
Competitively priced, good communication throughout with no problems.
We're planning to use them later in the year and would recommend to others.
Review by Pols Bolcho5 months ago
My wife and I have used Bouden Coach Travel many times. The vehicles are first class and immaculately clean. Customer service with the sales department has always been excellent. The price is right and the drivers have been punctual, well mannered and professional; however, my wife and I were a little disappointed with the last driver who was ten minutes late picking us up. Also, his driving was something of a worry. My wife and I would have been a lot happier if he stayed within the speed limit at all times and was not so erratic on the road. We do appreciate the driver might have been trying to make up for being late. All things considered, my wife and I will continue to use Bouden Coach Travel
Review by Chengyi Savanovich5 months ago
Executive minibus arrived early to take us to the airport. The driver was polite and professional.
Great price and great service throughout.
Review by Drsdpg5 months ago
Excellent level of service received both whilst travelling and post travel. My daughter left her electrical device on the coach when our journey was finished and within a few hours it was located and packaged up ready for collection. Cannot ask for a better service than that and nice to know there are still some very honest people out there. I cannot recommend this travel company enough.
Review by Cougar7 months ago
I was in a party of 5 from Dublin visiting the Cheltenham Festival last week. The service from Bouden for both journeys could not have been any better.
We had an executive 6 seater Mercedes Viano which was in perfect condition and very comfortable. The drivers arrived on time for both journeys and both drivers were very nice friendly guys.
I would highly recommend this company.
Review by Canberrawill8 months ago
We used Bouden Coach Travel for our football team's recent FA Vase match away in Manchester and I have to say the quality of service was first class !! The coach was immaculately clean both inside and out, the driver (aka Big Fish) was so friendly and courteous throughout the trip and the staff (particularly Sophie the Sales Manager) were so helpful throughout the booking process that the whole thing was a pleasurable experience from start to finish. Will definitely be using Bouden's in future for our travel requirements - Tim (Cadbury Athletic Football Club)