I am disappointed with the quality of a @hugoboss suit I bought which got damaged from wear & tear from three wears inside an office. I provided dated photo proof of how quickly the suit got damaged and I got zero satisfaction. I have been treated disrespectfully. Complained twice at Shepherd’s Bush Westfield & an email chain at Hugo Boss Service UK email address looks like the responses of a low end customer hating entity
Review by Behrendt9 months ago
If you want to really smell like a man and impress everyone arround you, Hugo Boss is what you need to use!
Review by Taunia10 months ago
Came when arranged and wasn't disappointed items fit well and look good.
Review by Fireman Pilone2 years ago
I bought BOSS Green - a sports suit and sport shoes. I'm excited, they are the most comfortable and quality products I ever had!
But the shoelaces open all the time and it is very depressing. I asked for help in the store where I bought shoes - Hugo Boss, Riga, Terbatas street, but they offer just to accept that some products have quality issues.
Will you help me?
thank you, the laces will be sent out today by DHL Express, AWB number 5462017761.
I also wish you a good and successful week.
With best regards
Review by Southridge Bochte2 years ago
I called the Hugo Boss Store in Regent Street this morning for a query and the phone was answered by a rude sales assistant and when I asked her name she hung up the phone to me. I reported the incident to the customer service UK HQ and requested an apology from the sales assistant and I was told that this is not possible and then I left my e mail address for the store manager to contact me to inform me that he has taken appropriate actions for this incident and didn't hear back.
Well Hugo Boss, the £££ I was spending in your stores will go to your competitors!
Review by Cfil Vandenbegin7 years ago
I shop as much as I can at Boss as they offer brilliant quality of clothes that really fit my body well. They are a little expensive but I always say ‘Buy well don’t buy cheap’! If you where cheap clothes you always look cheap!
However there a lot of clothes that I really want to buy but I can’t afford, which is always a bit frustrating. At Hugo Boss I feel like a child in a sweet shop always wanting more and more so we have to be a little bit careful.
Ok back to the point… Hugo Boss is a fantastic store they supply quality clothes and there service is also as good as the clothes “quality”!
HUGO BOSS is rated 4.0 based on
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