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Review by Terry - Lower North Shore2 years ago
DO NOT USE BOOMERANG
Order was placed on 7/8/2018. Sent 3 texts/emails to follow up why order had not been delivered. Got a reply 13/8 from Owner "I'll make sure its done ASAP as we are in process of moving warehouses."
I followed up again with no response, and then sent texts and emails asking for a refund.
Today is 31/8 and I have not had any response and NO refund
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Review by Hayley Woods2 years ago
I placed an order on 4th July and followed up with emails, calls, voicemails and as of today 19th August have not received my order. Furthermore, I have not had an email reply, or been able to speak to anyone. I only wish I had read the reviews before placing mt order. They are a total rip off!!! Avoid!!!
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Review by Kee2 years ago
Beware, there are many reviewers elsewhere who have experienced the same problem lately i.e. ordered, given tracking number, money taken but nothing arrived. Attempts to contact the company are met with silence.
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Review by Kate E.2 years ago
Great experience in the past (2016 + 2017), but terrible service since this year (2018). Delivery used to be the next day(s), but haven't heard nor seen anything for the last 4 weeks (second delayed order this year). Paid in full, order is never dispatched (according to freight agent) and absolutely no call backs/ responses to emails etc.
What's happening Boomerang? I trusted you....
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Review by Carmen Mifsud2 years ago
5/3/18 Sydney- Melbourne delivery. 9 days later Still waiting. Have left several phone messages, sms, and several emails. No callback, received an email yesterday afternoon telling me goods despatched - not true according to Hunter Express. Had to buy Dog food as I ran out.
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Review by Andrea Bourke2 years ago
Great prices and prompt delivery
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Review by Christine Townsend2 years ago
Great company I always buy my dog shampoo there great service and fast postage thank you.
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Review by Luke2 years ago
Cheap, easy to order and super fast delivery.
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Review by Kim2 years ago
Terrible experience. After paying in full, Boomerang only shipped partial order. Will not answer calls or emails about timing for remaining items or refunding my money. I'm now speaking with the consumer tribunal.
My recommendation - don't deal with Boomerang!!!!
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Review by Owner of Lex2 years ago
Quick delivery, excellent service & this great product speaks for itself ... Well according to my dog :)
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Review by al2 years ago
Super Quick Delivery
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Review by oleh Cybulka2 years ago
Easy order - quick delivery
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Review by Ms Monique Hauber-Davidson2 years ago
Boomerang Pet Food is great value for money and the delivery is fast. What else could you ask for?!
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Review by Sarah Pajovic2 years ago
Speedy and accurate service. Would highly recommend
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Review by Milan Sukovic2 years ago
excellent service
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Review by John Bonfa2 years ago
great and quick
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Review by Tim Bracher2 years ago
Good service from Boomerang, but it took nearly a week to get it delivered.
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Review by Jason Goldsmith2 years ago
The website is out of date. Details on website do not match what they sent me - I didn't get what I thought I'd ordeted. Courrier company they used took 4 working days to drive 20km to deliver the order to me, but Boomerang Petfood chased it up when I called to see what was taking so long. Past experiences had been positive. Prices were good and deliveries have been next day. Reward points are a good incentive. If i based my review on my last order I'd give one star. Previous experiences prompt me to give 3.
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Boomerang Pet Food is rated 4.0 based on
18 reviews
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