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Review by BILLY ANDERSON5 years ago
I purchased the vacation in july 2013... I have been trying to book a vacation for 6 months.. Everytime i get close they tell me the resort is now sold out... How can it be sold out if i was confirmed...
DO NOT BUY THIS...
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Review by Pavel Dudka7 years ago
Recently was trying to book a vacation via this web site and they said my vacation is booked and everything is fine. And that's it. No final confirmations, etc. I tried to call them multiple times and they kept telling me that everything is fine - resort just delaying welcome call. But after 2 months during one of the calls I was told my resort is sold-out for those dates! I repeat - nobody called me and I had to call them to find out this. They proposed to move my vacation to some other dates or choose another resort. Since it's been 2 months already obviously all resorts were busy already, so I had to move my dates. I asked them to make sure this will not happen again. Lady on that end told me she called resort and verified with them that dates are available and this situation will not happen again. Guess what? After numerous calls I tried to make and understand why I don't receive final confirmation - they tell me that my resort is sold out for these dates!!! So it is 2 week away from my planned vacation dates and obviously I cannot book anything even for the full price, so I have to cancel it completely. I tried to ask for a supervisor, but every single representative kept telling me that he is on his lunch.. Every time I call.. This guys is a really big eater... So if you don't want to waste your time, nerves, money and vacation - just don't even think yo use this web site
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