Thieves, steer clear of this company, Spotify who are another shady bunch use them, they are both in it together just to take money on false pretenses.
Review by Kaizen4 months ago
on two separate occasions a transaction has timed out but a partial charge £10 out of £13 was taken anyway. no ability to claim a refund as they are totally unhelpful. DO NOT USE this service.
Review by Cheanne Nsokolo7 months ago
Refused to assist with refund. Avoid at all costs
Review by Azeezaly10 months ago
They give you a measly £10 limit even though I have a high credit limit with Vodafone its like they are trying to parent you. I am an adult surely I can make my own financial decisions.
Review by Rodlarida Penarth10 months ago
scammers and the worst support wont even give me my money back when i have been scammed. i should report this company to the police.
Review by Ferré11 months ago
I was scammed by someone who hacked into an acquainted of mine's Insta. They took advantage of Boku. The thing is I tried to contact them they said their costumer service is open 9am-5pm (I think it was). the answering told me to hold to speak to someone who work at Boku's office. after like 30 second it says "thank you good bye"
People take advantage of Boku to scam people because they know it's impossible to contact Boku!!!
I recommend to stay away from Boku!!!
Review by Bafford Derrow1 year ago
The most awful company I've ever had the displeasure of dealing with. In my effort to obtain a refund from them they requested a screenshot of either birth certificate / passport / health or insurance card / School ID in an effort to prove the age of the person who made the purchase. I am astounded that in 2018 companies can get away with asking for this kind of personal sensitive information for no real reason.
Boku is rated 1.0 based on
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