Horrible service, worse experience ever!!!! I have used this service two times, the first time everything was okay, but the delivery took twice as long as it was supposed to.
The second time, I ordered the items, and immediately after the money was subtracted from my bank account, the bodylab24.nl website said "sorry we couldn't place your order". What was that supposed to mean?!!! I payed almost 44 euros for the items which I am not going to receive! I then immediately started contacting them. I sent them an email, with attached bank transcript, which confirms that I have payed. I also tried to call them, but of course, the phone number of the Dutch department doesn't exist, only the German one. I tried that. Called 5 times - no response. Sent my email again - same. Then I found a contact form on their website, which did not bring me any result as well. I also found two Dutch phones, of which one of them was redirected to that same German service and dint pick up, while the other dint work at all!!!
Overall, I feel super SCAMMED, and I would NOT recommend such a faithless service to anyone. I cannot express my disappointment well enough. I just hope this doesn't happen to anyone else!
Review by Zarik5 months ago
(Review of bodylab.nl)
Used to be a good website, but now they bumped up the minimum amount for free delivery (from 30€ to 40€) and there is no longer 24h/Next-Day delivery. The supplements, however, are of good quality and I recommend buying from them.
Review by Langaas7 months ago
Best delivery and customer services!
Amazing Bodylab24 products!
I have been purchasing from and dealing with this website for one year now and I am very happy so far.
Review by Ursela Brogna1 year ago
A great shop with wide range of products in good or even sometimes extremely good prices. Quick flawless delivery even abroad. Throughout the 3 years I've been there client there were only 2 small mistakes in their deliveries which were quickly corrected. I can sincerely recommend Bodylab24!
Review by Castley Wieteska1 year ago
Ordered before 22:00, delivered tomorrow!.. NOT TRUE
because i have muy stuff after 3 days .... in Belgium Hasselt
Review by Edgbaston1 year ago
Good service, very fast delivered...
Thank you guys.
Review by CJMan1 year ago
Great quality products, great tastes, super fast & free delivery!
Only bads points are : the restricted language on the website
A seal on the Whey Protein containers would be appreciated.
Review by Zekeh Pennacchio1 year ago
I always order my whey protein from bodylab and I've never had any issues, the delivery is super fast and it's overall a great website
Review by Metropolitan2 years ago
No other words. Its just fantastic.
Review by Saveria Fechoz2 years ago
I love ordering from Bodylab- they always have what I need in stock. Delivery is fast and efficient and I love the free gift at the end too. I have no reason to order at another company!
Review by Xurtan Dlugos2 years ago
Review by Chayney Argyroudi2 years ago
Happy with the service. Thank you
Review by Guerriero3 years ago
Excellent and Reliable. Highly Recommended
Review by TecDarkie Winslow3 years ago
Review by Lenimario Pettipas3 years ago
Very good online shop. Excellent customer service that solved my issue about an order without hesitation. Products are good and delivery always sharp, with proper wrapping.
Review by Bafford3 years ago
very good and friendlly
Review by Shaikster3 years ago
I received exactly what I paid for (well, an extra small gift too), in a very decent package, 40 hours after I ordered it. Why should I complain?
Review by Rangdrol3 years ago
I always have problems with my purchasing with your company. Since the first time back in 2015. There was a moment I stopped buying with you and went to another company. But honestly, I didn't like the products there. My last order was about protein bars, where I bought a combination of 5 boxes each, and when I got the package there was only 4 boxes of each flavor. Very annoying, because I get this very often, and I have sent out emails, but never got an answer back.
This time I was off working, so I decided to call. Indeed, I was very helped during the call, and the problem was solved. But there are always something doubting on me when I want to make a new order. Scared that troubles will come back.
Review by Rubbs3 years ago
More than recommended, extremely happy!
Review by Redhorse3 years ago
It has been more than a week and I have still not received the shipment. It was shipped to a wrong address and after writing 3 emails to the customer support I have still not received any confirmation that my product has been shipped again. Very disappointing customer service as my friends had recommended me this website. But I will definitely not be buying anything again.
Review by MaxCPH3 years ago
I wrote an email requesting an answer about my delivery and I still don't have a reply.
Review by Frederlink3 years ago
My rating is 6/10, because the address i wrote was not identical to the one in the shipment and didnot receive a prompt feedback on my email and not adequate help when i have called. I hope you improve your customer service and write the address exactly as it is written in the shipment order.
Review by Kmax3 years ago
Good prices, quality products and always delivered within 24 hours
Review by MaryAnnMitchell3 years ago
Best of the best!
Review by ClJEAN Leffall3 years ago
The payment was received super fast and the next day my package was send out already. Unfortunately, the mail man from Post.nl did not ring our door bell and just threw a paper in the letter box, so I had to wait another 2 days before it actually arrived. But bodylab is great, I always order there because its the fastes, offers the best value for money and the offerings are vast.