I'm an architect and never accounted the lies from managers and supervisors ..To the A&D community.....never specify this company. It truly is not worth the headache esp with so many other reputable manuf!
Review by Kamdi1 month ago
We ordered a sofa in their ex-display offers earlier in the year, which ended up with a fault, so were able to exchange for another sofa, which we did with an Ottawa sofa and footstool. The service to help with all this was excellent and accommodating to our times available.
The delivery was team were excellent bringing the items in and placing them were we wanted them exactly, and to top it all off were quick in the assembly too. We would certainly look to order from Bo Concept again in the future because of the service as well as the styles of the furniture too.
Review by DelJn2 months ago
Huge thanks to Laura for helping me design the most beautiful bookcase. It looks absolutely amazing. Willian and David H did a fantastic job installing it yesterday and didn't mind at all when I asked them to rehang one of the doors the opposite way. Brilliant experience from start to end.
Thank you all.
Review by Jember Gyuri2 months ago
Many thanks to Ewan at the Glasgow office and the installation team (David K., William, Chris and Craig) for the design and building of our beautiful bookcase. We are very happy with it!
Review by Aspazia Kapcsandy2 months ago
Great customer service, from ordering to installation. Would definitely buy from here again
Review by Anjofy Fiorovic2 months ago
Jess in the Glasgow Princes Square store was a great help, extremely patient! Really professional delivery and build service from David K and William. And fabulous after care service. Very impressed.
Review by Rungtawan Tyus2 months ago
Beautiful sofa this week from Glasgow Boconcept. First class service from Eilidh McDougall, Matthew, delivery staff Chris C and Dave K. Will have no hesitation to buy again and tell my friends of your excellent customer service and quality products. Many thanks to you all.
Review by Shiawasenaneko2 months ago
BoConcept Bristol have offered exceptional service throughout our purchase of two large items of furniture. Such a pleasure to have an interior designer from the showroom help unpack, check and set up the furniture in our premises. The delivery team couldn’t have been more helpful, and our sales person, Rula, was the best. Thanks to all of you, from very satisfied customers. Oh, and the furniture is fab!
Review by Khojimurod2 months ago
Very pleased with the service we have received from Eilidh in the Glasgow store and then Craig and Chris on delivery/ set up.
Review by Rosetum2 months ago
David McF and Chris were first class in the way they delivered and installed our new furniture. Their attention to detail was much appreciated and they couldn't have been more helpful. Our positive experience of BoConcept that started with Dominika and Gemma in the Edinburgh store continues!
Review by HFlattery Huriwai2 months ago
Always a great experience from start to finish when you deal with BoConcept Glasgow. The design consultants instore are very friendly and always looking to help. Special thanks to the delivery men, Dave and Craig. Lovely polite guys and professional. Also thanks to Ewan the Senior Design Consultant for his follow ups, etc. Won't be buying from anywhere else now.
Review by Thaddey2 months ago
Thanks to Jess at the Buchanan Galleries store, who went above and beyond great customer service to ensure speedy delivery. Thanks also to David K & William who delivered so efficiently. Excellent communication throughout. Will shop again and recommend to all.
Review by Walleed2 months ago
Sofa and rug recently delivered and installed by David K and William from Bo Concept installation team who were brilliant!! Very professional and happy ensure that everything was in good order and in correct position. Great service. 👍
Eilidh Hunter from the Glasgow store also fab and helped us ensure we picked the correct style, fabric and colour of sofa for our new living space. Would highly recommend.😁
Review by Whittenburg3 months ago
My husband and I went into the Kingston branch yesterday. Cannot recommend enough. Assisted by James who had great product knowledge, great salesmanship but not pushy. Will definitely be going back.
Review by Whywhybkk3 months ago
Very professional and reliable service. My Mezzo storage bed has been delivered in time. The quality and comfort is perfect.
Review by Lianji3 months ago
David K & William were so efficient and helpful. They were here exactly when they said they would be. Mirror was positioned perfectly. Clean and efficient workers. Love love love the mirror! Great delivery and installation.
Review by Rediiix3 months ago
Extremely helpful and attentive service from design through to delivery. All of the staff were great and the small problems that we had were resolved quickly and without unnecessary fuss. We love our furniture
Review by Azizullah Kanyandura3 months ago
We have been customers of the Guildford store since 2014 when we had our open plan family room designed by the amazing Alejandra. At the time we bought an extendable table with 6 chairs, sideboard, corner sofa and coffe table. All was delivered and put together by the very efficient team and 5 years down the line it all still looks like new. The furniture is perfect for the room and we get asked all the time where we bought it.
Fast forward to 2019 and we decided to change all the furniture in the lounge. We did that room ourselves and we purchased everything from somewhere else. The room in the last 5 years has hardly been used for two reasons: it’s a big room and it doesn’t feel cosy, and we love the family room so much we spend all our time in there.
We decided to go back to the Guildford stores and luckily Alejandra is still there. Needless to say she designed the lounge as well and our delivery arrived a couple of weeks ago and the lounge now looks stunning! It’s perfect and our friends all said how amazing it all looks. Again all the pieces we have fit just right and the room now looks stylish and modern whilst at the same time very cosy. Alejandra has a real talent and she listens to what we like/not like and finds the perfect pieces for us to reflect our personalities which is what every single friend of ours said. This time we bought two sofas, two chairs, two sideboards/units, one bookcase/shelving unit, two large coffe tables, two small coffe tables.
I wish I could attach a picture to this review to show how wonderful it all looks. We are so happy, a big thank you and very well done to the super talented Alejandra.
Review by Shaneeka3 months ago
David K and Craig delivered our 2 settees on Tuesday. As promised they contacted us by telephone about 30 minutes in advance so we were ready and waiting for their arrival. Unfortunately it was a very wet day but David and Craig worked quickly and efficiently to ensure that the settees were well protected from the rain. Once in the house they completed the assembly of the settees and positioned them where we wanted them in the room. While they did their work, we were provided with much useful information and advice on care of the material. Overall we were delighted with David and Craig - undoubtedly both are a credit to Boconcept!
Review by JunyafiveO Bassett3 months ago
The quality of the sofa and dining chairs I have bought from BoConcept are superb. Extremely helpful and very nice staff too.
Review by Ediel Thorold3 months ago
Good design and excellent value for money, together with friendly and efficient service.
Review by Bafford3 months ago
Just had our 4th order delivered by BoConcept and extremely pleased with the results. We have now completed furnishing our main and second home with Bo Concept furniture. As ever, the advice and support we had from James in the Edinburgh store was first rate and the delivery / installation by Craig and Dave went extremely smoothly, both being a pleasure to have in our home.
Review by Rukaiyah3 months ago
Professional and attentive service from David K and William, very happy customer!! Thank you.
Review by Ilinka Crispy3 months ago
Excellent , I would recommend this company to anyone
Review by MagdaKiepas4 months ago
Bo Concept at Fenwicks proved to be efficient and staffed by employees with excellent communication skills. We were kept well informed on the status of our order which was delivered as arranged. The level of personal service was exemplary from the selection at the shop to the final assembly of the beautiful furniture. This furniture is expensive and the service provided more than matches the price tag.