I ordered the wrong jacket color and although I had to pay return shipping, the return and reorder was simple and quick. I also received my shipment quickly.
When I called to make sure that I was following the correct procedure to order the right jacket color, a live person actually answered the phone- yay! He was helpful and my call only lasted seconds.
Review by Glorinda3 days ago
Fast shipping. No problems. Great price.
Review by Nancyyuyao3 days ago
Got the item, no problem at all, super fast delivery !
Review by Varshiya Sergiacomi3 days ago
Easy to use site, quick delivery
Review by LorisaK Prudom3 days ago
Outstanding customer service. Will definitely shop here again.
Review by Seonhee3 days ago
Good website with a large selection of items. The prices on the items I purchased were the lowest of any online retailer I found.
Review by Phuy5 days ago
Too bad others have had bad experiences because mine was great. Correct product, in the right size, shipped quickly, for a smokin deal! No complaints whatsoever. Would definitely order from Bob’s again.
Review by Salami Greenslopes5 days ago
Great communication and service.
Review by Jcicrafters1 week ago
Excellent service. The product received was exactly as hoped for. Ricky in customer service went above and beyond in responding to some questions I had during the ordering process. Great first time experience shopping at Bob's Sports Chalet.
Review by Wilner1 week ago
They were great. David answered all my questions and gave great service. I’m glad that I bought my nice Marmot jacket from Bob’s Sport Chalet.
Review by Shita Mistoler1 week ago
Love TNF jacket I received! Been looking for it everywhere since North Face doesn’t carry this particular color anymore and glad I found it here! Shipping was super fast too!! Highly recommend!
Review by Nathlaine1 week ago
Was a little nervous ordering from a retailer I wasn’t familiar with. Shouldn’t have been. Exactly what I ordered and arrived quickly. Would definitely order from them again. Cool that they carry past season Patagonia products that are impossible to find.
Review by Nepo1 week ago
Easy order, fast shipping, and quality product.
Review by Tamykah1 week ago
Great beanie, great price. Bob shipped it to me right away. Thanks!
Review by Epena1 week ago
The sensor is still on my item and noone ever followed up with the email I sent
Review by Naurarwen2 weeks ago
Fast shipping! Easy ordering... highly recommend!
Review by Odijie2 weeks ago
I spoke to 2 different employees about a Starling hat I saw on the site.
Both were very informative and fun to talk to.
Excellent customer service and awesome Starling Hat.
Definately would purchase from Bobs Sports Chalet!
Review by Thorbj Corellas2 weeks ago
I had to call them because my order was not showing up as being completed and the item was showing up as being out of stock but when I called they not only assured me that they had received the order and emailed a receipt with the details of the order and to top it off my package arrived days before it was supposed to arrive. Satisfied customer who will be shopping with Bobs Sport again!
Review by MikeWM2 weeks ago
Review by Bafford2 weeks ago
Have looked everywhere for a discontinued style of UA shorts, found at this store, for a good price, and received within the week. Was so happy I ordered 3 pair!
Review by Hythem2 weeks ago
I searched and searched for a quality winter jacket for my 8-year old son. I hate to spend tons of money when they grow out of them so fast. Bob's Sports Chalet beat all of the competition by at least $20 on the jacket I purchased. It fits great, good quality, good brand. Thanks for your reasonable prices!
Review by Alizafar2 weeks ago
I am very pleased with my jacket. I have been searching for this one and am glad I chose this store. I received my jacket timely and in excellent shape. It is perfect for this time of year. Nice and warm and the pink contrast stitching looks great. I would order from this store again.
Review by Richael2 weeks ago
Ordered a jacket for my daughter.. everything from checkout to delivery was fast and easy. Would definitely buy from them again.
Review by MelissaBryant2 weeks ago
I ordered a boy’s jacket and received a woman’s XL soft sweater. More time without product I ordered. Then the return process was not pleasant.
Review by Cateycake Eleman2 weeks ago
I received my order fast and they had cheaper prices than Amazon.