Sales people real helpful. Not a very good secletion of furniture.
Review by Gyln5 months ago
Good quality furniture at reasonable prices. Which is one of the only reasons I continue to shop here. But ...
The "No Shopper Stalkers" tag line is a complete joke. You will be pounced on the moment you walk through the door and even if you state that you desire no help currently and would like to be left alone, the salespeople will follow you through the store.
To be fair, I don't think it is any worse than any other furniture store but I certainly would not say it is better. While I enjoy having available sales people to answer questions if needed, I would really prefer being able to browse in peace without being hovered over so I can get a feel for what I may or may not be interested in.
I could understand and somewhat appreciate being pounced on if I were leaving the store (without a purchase) just to ensure there was nothing that I may have overlooked.
Please do not advertise that you don't stalk people unless your ensure that it is true. It makes it more overwhelming than if you just didn't advertise anything about it at all.
Review by Ecohouse Tierro5 months ago
I received you set of mattresses on Jan of 2019 , and I paid $ 1623.74 . I bought the Isabella Firm Full size. Here we are in April of 2019 and these mattresses set is already have bowed. Meaning on the side I sleep it has lost its fitness and now has an indentation that’s stays there, like a cubby hole . The quality of these mattresses is nothing of the quality your salesman said they would be.. I feel like I have been sold a lemon and I don’t know what to do with this set. They were expensive, I don’t know who to call to fix this issue !!
Review by Kemese Hageland5 months ago
I bought a mattress on a movable base. The base works really well but the mattress is not holding up. My husbands side of the mattress had a big dent in it.
Review by Alourdes5 months ago
Great service but our order was put in incorrect so we had to wait a few more days to receive our shipment after it arrived.
Review by Shanetall5 months ago
We had a wonderful experience. No pressure! We were able to walk around and look at everything before we made our decision. Our salesman was awesome!!
Review by Kalynnza5 months ago
Excellent recliner, virtuous & professional salesman and staff
Review by Ayannah Helminger5 months ago
We have purchased furniture here a couple times. Very nice place to shop and good prices.
Review by Balthasar5 months ago
Thank you for the support and also the ambition.
Review by Wilda5 months ago
sales experience was great , delivery experience was a nightmare
Review by Ike5 months ago
Furniture quality is awful and you get the run around when trying to get it fixed.
Review by VitalyZarvirov5 months ago
I have a sofa that I paid over a 1000 dollars for that is defective. I am going to have to build a better support system for the center leg. They couldn't send someone out to look at it for 2 or 3 weeks after we called in.
Everyone is happy to take your money but once they get it then the service stops.
Review by Culem5 months ago
The saleman made it average because of his attitude and no knowledge of items and sales etc. I almost decided to leave. Should have ask for another saleman. He followed us everywhere throughout the store. Bought over $6,000 worth of furniture treated rude.
Review by SouthUS5 months ago
Public relations of staff is great. They have patience & your satisfaction is their goal
Review by CaterinaItaly DanchiseEdie5 months ago
The experience was great! It was fast and easy. I made my purchase during my lunch hour!!
Review by Muzna5 months ago
Very helpful staff. no pressure sales,
Review by Isablue5 months ago
No pressure sales, when you do have a product question the staff is so knowledgeable one would think they built the unit themselves. When we made our decision to purchase they were all over it and made the whole experience friendly and comforting.
We’ll be back for that dining room set I couldn’t keep my eyes off of.
Review by Thersa5 months ago
Furniture Salesman and Rug Sales Expert were awesome to work with. Simon made a trip to our home and brought several rugs to make sure I was 100% satisfied with my selection.
Review by Shephard Derrow5 months ago
Great selections and no hassles from salespeople.
Review by Rasmond Baludio5 months ago
I bought a custom sectional for almost 3k from Bob Mills that is a piece of garbage. It is cheaply made and uncomfortable. WITHIN A MONTH OR TWO ONE OF THE ARMS BROKE JUST FROM ME LYONG ON IT while watching TV. Arm just popped! Fortunately because the arm broke in a timely manner I was able to get them out to fix it. When the repair guy was out and my sectional was disassembled I was able to see how it was manufactured — no wonder it broke. Cheap materials underneath it all. Not to mention the wrong pillows came in, the pillow zippers unzip from the other end, cheap seat springs...and I still don’t have fabric that I ordered 5 months ago. Have been going back and forth with their corporate office for months. Horrible products and horrible service. Should’ve paid 1k more and gone to a reputable company like Bassett. KICKING MYSELF! Never shopping at Bob Mills again!!!
Review by Thebellaboutiquespa Sztabkowska5 months ago
The couch I bought from your store was low quality and not cheap. Your sales person was nice until he made the sale and then when I called back to let him know we weren't happy with our purchase, he was extremely rude. This was after he stated he would give us a call when the furniture arrived and never did. We got our piece later than expected. Everything about the experience was unappealing.
Review by Bolshibob Derrow5 months ago
The extremes warranty is crap
Called many times to get my leg replaced and probably won’t get it replaced
Review by PSingh5 months ago
We always enjoy shopping at Bob Mills and have been very happy with our purchases. We love not having sales associates stalk us!!
Review by Tres5 months ago
Great knowledgeable salesman no pressure amazing delivery.