I placed an order for packing cubes in January. It is now October and no cubes. I keep getting a bunch of form letter responses and nothing else. I am so upset. Does anyone know how to get a refund from them?
Review by Frazor2 months ago
They give me customer satisfaction. They helped me with my Fitness Bluetooth Smart Watch that I buy and provide me the information that I require to know so I can use it properly. They help me with my Fitness Bluetooth Smart Watch that I buy and give me the instruction that I need to know so I can use it comfortably.
Review by Limae3 months ago
Why did i not read this before ... All i read is bad ratings on this website Boardwalkbuy.. I placed an order back in may and nothing has come to my mail and beeing trying to reach them to customer care and nothing and now im trying to get my money back but how can i if there is no respond from them ...anybody got there money back from this bad website... Let me know what i can do to get my money back ...
Review by Cheraline5 months ago
AVOID THIS COMPANY DO NOT GIVE THEM ANY OF YOUR MONEY!!!! I would give them zero stars if I could! I ordered a product from them in Nov. The only communication I got from them is a notice that they got my order. I had to contacte them 3 weeks after my order since I did not get any communication from them! They stated they had to cancel my order because the company was no longer providing the item.They would not refund me via my credit card stating they were having problems refunding my money to my bank and that they would credit my paypal account even though I did not pay through paypal! You guessed it, I NEVER received a refund! I was repeatedly told that my refund request was being sent to their processing department for the first month. After that, they ignored all of my requests for a refund! I finally contacted my credit card company and they contacted the company and I FINALLY got my refund through MY credit card company 4 months later! DON'T WAIST YOUR TIME OR MONEY WITH THIS COMPANY!!!!!
Review by Putuka5 months ago
I sure wish I had read these reviews before ordering!! I have been trying to contact them for 3 weeks now, my emails are un-deliverable! They are crooks!! I have never received my order!! Next step is to launch a complaint through my bank.
Review by Kathlenn5 months ago
Thieves. ZERO Stars. Everything is great until it’s not. Ordered several items Nov 16/18 for Christmas. Some arrived but two items did not. The “tracking #” was bogus. It is now June 19/19 and still no resolution. I have emailed them several times (30+) to no avail. Excuses excuses. Form letter replies. They are contacting the shipper. The items are on backorder. The items have been shipped. They expect it in next week. Etc etc. It’s all a big scam and a bunch of BS. No refund. No credit. No escalation process. No Customer Service whatsoever. I will be contacting my credit card company for the refund amount but it may be too late. DO NOT ORDER ANYTHING FROM THIS COMPANY. Believe me - you can find the same items elsewhere.
Review by Hatpin6 months ago
I received 3 black smart watches instead of 3 blue. The worst thing is there is no app for these like they said there was. Can not get a hold of them. Their email address doesn't exist. Do not order anything from this place.
Review by Pikeville Tzonev8 months ago
This was the worst on-line transaction I have experienced since I began on-line shopping 10 years ago. I ordered two iPhone screen protectors and an inexpensive smart watch on 11/26/18. Their ad said items would be delivered in 5 to 7 days. They charged my credit card the day I placed my order and tacked on a $10.81 shipping charge which which was not reflected on my invoice at checkout. I waited a long time for the items to arrive. I contacted their customer service on 12/20/2018 via email ( they don’t have a phone number). They finally shipped the items via USPS that day. I received them on 12/26/2018. The clincher was, I ordered a brown faced watch with a black bad. I received a totally white watch with white band. Rather than going through the hassle of trying to get them to replace the watch I gave it to my niece. I would not recommend ever buying anything from this company.
Review by Medlow10 months ago
I ordered car seat crevice storage box, great deal for the price,
It's Great if you need that extra spot cause you got so much other stuff in your cup holders, i just wish it was like rubberized on the fin that fits down between the chair and the midconsole so it doesn't slide around so much.
Review by Shifa Svadbik10 months ago
Good sound but short range, sometimes the ear piece hurts after I’ve had them in for awhile! but I'am totally satisfied with this bluetooth wireless stereo headset assorted colors by Boardwalk Buy!
Review by Eliko11 months ago
i ordered a product through boardwalk buy called vehicle blackbox dvr
its a dash cam. seemed like it was worth buying
the package arrived. i unboxed it. plugged it into my vehicle and everything, and it wouldn't work
i wrote into the company. they replied. i showed them a short film that explained how the device was faulty, as per their request, and they promised to ship me a replacement product
but nothing came in the mail
as a result, i am displeased with Boardwalk Buy, and i will not be reccommending them nor buying from them in the future, unless this matter is resolved
Review by Duffy1 year ago
Sometimes I'm a little disappointed in what I purchase but they actually fixed with my issue, I'm okay with that. They give me a customer satisfaction. Boardwalk Buy has some nice women apparel at some nice prices. Even though they don't always make a good bargain I still shop online from there. I'm actually pretty surprised about the variety items to buy from it.
Review by Customerlynn1 year ago
This company is an absolute shambles. I wish I had read the reviews before purchasing. I have had to start a claim with Paypal to retrieve my money for the non delivery of the item I purchased.
SCAM, SCAM,SCAM Do not use
Review by Sharmaine1 year ago
An item I ordered was out of stock which is WiFi Endoscope Camera and they emailed me to let me know. They offered a refund since I had used PayPal, but I chose to purchase a different item. Very pleasant to deal with. I've made another purchase since then!
Review by Sbmh1 year ago
I'm worried because my item is missing and I really need the item as soon as possible, gladly they were capable and able to help me sort out my issue in record time. They make sure that my item will be delivered on the promise date and after 14 days I got the packaged. It was a tough experience but worth it. They also give me some freebies and another discount that I can use for my next transaction.
Review by Charneka1 year ago
First, I was hesitated to have a transaction with Boardwalk Buy because of the mixed emotion reviews that I read. But one of my friend who became a customer of them convince me to get a shot. I emailed them because I need a wholesale retail for there headphones. It took about 2 days to get a quote and get paid. Then after 4 weeks of waiting with my packaged, it was delivered in a good condition and nicely packed. I also got more than was estimated on the quote so I am very thrilled about that. Overall, I had a really great experience with Boardwalk Buy.
I am quite impressed.
Review by Maïly Bondad1 year ago
Worst company i ever dealt. Order 3 item in early July by August only received 1 item . Still have not received the balance always excuses .
I would never,never .never purchase from this company again.
Review by DWit1 year ago
I placed an order on 8/25/2018 and have not received any of the items. I have received many form letters with the same BS and no results. I have ordered in the past and always received my order on time with no problems. I have tried the 800 number and all I get is "Please call back during business hours". I have called daily at every hour only to receive th same message. At this point I would NEVER recommend this company. They keep sending me ads showing the items I have paid for and never received. They are a scam and at this point thieves.
Review by Atinuke1 year ago
I had a problem with my order. I emailed them and they answered within an hour. They handled my problem quickly. They helped me with my Fitness Bluetooth Smart Watch that I bought and give me the instruction that I need to know so I can use it properly. Thanks for the extra miles that you guys gave to me. All in all, I had great communication and deal with them. I rate them 3 stars for now because I'll be back for my next transaction if everything work so well it's gonna be 5. Quick response! Nice talking to everyone. Thank you!
Review by Chippen1 year ago
I have been waiting for months for my order.
Ordered the Flappy Elephant gray/pink
I paid 34.48 you got your money.
I want to know WHERE IS IT and why haven't you gotten it.
Thank you. P.S. please get back with me ASAP.
Review by Antonuos1 year ago
In all honesty, I would not even give one star. I ordered night gum guard and what they have sent me from China is not even similar to what they are showing on their web-site. I received two pieces of plastic that are completely unusable. When I contacted the customer services to say that they should not mislead people with wrong images of the items they are selling, I have been offered %15 discount for my next purchase. Absolute joke.
Review by Royall Sakhibzadayeva1 year ago
I was a little concerned about the time it took for me to receive and I grew concerned that I've been scammed. I received an email that my item had attempted to be delivered but no one was home. I emailed the customer service because I'm upset. Once I found the notice in the mailbox, I picked up it from the post office. When I opened the box I was surprised! Professionally packaged and great quality! It was worth the wait!
Review by Shegun1 year ago
I have never had any issues shopping with Boardwalk Buy. They vivid policies, especially return policy. We purchased a dash camera the day before our honeymoon only to find out that it wasn't working. By the time we got back from our honeymoon the 10/30 day return period, I received the new and working dash cam. Good thing with them, they have follow-up to check if things is working perfectly. I still purchase things from Boardwalk Buy sometimes but a little more leery on the more expensive items. Thanks for quick action.
Review by Ionuta1 year ago
I ordered a gift with plenty of time for delivery long before Christmas 2017, and still have not received it. They claim the first one was "lost in transit" and they also claim they sent a replacement. It's been 7 months, and still nothing. I'm sure they are hoping that I will forget or give up, but that won't be the case. I wish I would have looked up the reviews before ordering. STAY AWAY FROM THIS COMPANY!!
Review by Kottoros1 year ago
I purchased an item and when I received it, it was defective. They said they would give me a 15% discount on my next purchase, but I told them I would rather have a refund instead. I have had trouble with them in past so I shouldn't be surprised. They said they "strive to provide customers with only the best products and service" and "would not be around without continued support". They may find that out.