Boardwalkbuy Reviews

Absolutely awful. I never received my order that I placed in JANUARY!! It is now JUNE!!! I’ve written emails but have had no response. They’ve basically stolen $200 from me. I was so excited about this product and now I’m just broken hearted.

I was having some trouble with items 'coz my product was delayed upon delivery and got to speak to BoardwalkBuy UK Support Team who was very capable and able to help me sort out my issue in record time. They make sure everything was in order.

After 3 days, my package was arrived and I'm glad about it. I thought they are like the other online shop that scam me. Well that is only my thought. Thanks for the quick action. Keep in touch.

They won't stop there notifications keep away they don't stop spamming

I bought an item, it was broken. I cant get my full money back now.
I paid for:
1) a working, defect free, non-bark dog collar (£9.99)
2) Delivery of a working, defect free, non-bark dog collar (£3.75)

You have failed to provide me with the correct service and I ask you to refund me the full money and send me a pre-paid return envelope for the item.

I have opened a case through Paypal, for what is theft in my eyes.

My husband placed an 'early' Christmas order on 23 Nov 2016 for wireless Bluetooth key trackers and paid by PayPal. After 3 weeks he contacted them requesting an update re delivery.

This is what appears to be one of several standard replies they respond with:-

Hello, Thanks for contacting us.
I have looked into your order and unfortunately this is currently on back order, which would explain why you have not received some or all of your items as of yet. We are expecting to receive thousands of this particular product by early next week so you should receive yours, at the latest, by the end of next week. We sincerely apologize for any inconvenience this may have caused.
In order to compensate you for this issue/delay, please find below a coupon code which will give you 10% of your next order: "THANKYOU10%OFF"
We would like to thank you for your support. We wouldn't be around without your continued support.
Please feel free to contact us for further information or concerns.

Best Regards,
Jennifer L
Boardwalkbuy CSR

He has sent a a further request after seeing many complaints on the trustpilot.com site for a further update, doesn't look like goods will be delivered for Christmas!

Be aware this seems like a company that cannot provide the goods... still waiting and will then raise the issue with PayPal if the goods don't arrive or money returned!

DO NOT BUY FROM THEM!!!!

Partner ordered some chargers after seeing their mass Facebook ads. No order conformation email, no order number, no response from emails...but yer money taken quickly. Been weeks now...

Other information about this company scamming just search 'Broadwalk buy scam'

Don't be fooled like muggins here. This is a cheapo adapter like you buy from the Pound shop and Markets. It only charges, it does not play music. Guess i'd better buy an over priced Apple one. Boo Hoo

I purchased a dog collar which was faulty contacted them with email as no phone number available only to be told return the item with a tracking number but they don't refund the postage to deliver or return. What a joke
I am now contacting trading standards

These people sent me not one but two faulty power bars, one of which the socket was not even lined up properly so it would not plug in.
I saw them on Facebook and assumed they would be reputable.
I accept that from time to time faults can happen but they also insist that you pay for the return of the faulty products, which really is not the best.
Poor quality product and in my opinion very poor customer service, they really should give a bit more when faulty products are sent out.
I would not be happy to recommend or use again.