I bought the wrong item and they were very helpful and fixed the order right away. Amazing customer service which is hard to find still nowadays. Would highly recommend ordering from them.
Review by Jahmoun Xalva1 year ago
I bought some bike parts online on September 13th during working hours and they only shipped my items on September 18th at night ... will only receive it on Monday September 24th by the end of the day ... I own 6 bikes from folding, to electric, fixie, mountain, hybrid, buy a lot of parts and accessories and will probably stick to predictable Amazon Prime shipping or other supplier next time ... buying a pair of 700x25 tires today and will do it from BikeTiresDirect ... they ship it within 2 days of purchase.
Review by Rvaughanj1 year ago
Classic bait and switch
Ordered one version of the Deore brake lever and they informed me days after "purchasing" it that it is not in stock and won't be until end of summer, but that they will send me the standard version for the same price. "Golly, you mean I can get the version that did not order for no discount whatsoever?!?! Sign me up," of course is what I said.
I wouldnt go so far as to say that this place is a scam, but I can confidently say that they are inferior to any other online retailer I have used. They didnt even let me know it was out of stock for 2 full business days. And they dont have free shipping, which is definitely industry standard. Never again.
Review by Jwarren Giafaglione3 years ago
very quality product, prices are affordable!
Review by Shak Frs4 years ago
I've been wanting to upgrade my brakes since I bought my mountain bike. I was referred to Blue Sky Cycling by a colleague who spoke highly about them. Sure enough when I got a chance to check them out, everything my colleague said about the great prices and customer service were all true! I give them 5 stars and would definitely recommend them to my family and friends. Thank you Eddie and the whole Blue Sky crew!
Review by Sukhdave4 years ago
Very good products and prices!
Review by Vaz4 years ago
After ordering 1 front and 1 rear 160mm brake set, I received 1 front 160mm and one front 180mm sets of brakes. This was totally the fault of blue sky cycling. I was not offered any type of expedited shipping despite it being blue sky's fault. When the order was returned and reshipped, I received an email that looked like I had been charged for it.
Review by Grishanth4 years ago
They have great prices and knowledgeable customer service team who helped me understand the differences in products before I bought them.
Review by Thuulias4 years ago
I rarely go anywhere else to find the best deals for my MTB life. They might not have everything you are looking for but with time, it eventually ends up on the website at a way cheaper price.
Review by GormoGFC4 years ago
So as it seems, most of their inventory are leftovers from item lines that have been replaced or refurbished for the current model year. In most cases that translates into simply new graphics on the actual product, but it results in big savings for you and me. Out of the dozen or so products Ive ordered from BSC, one seat had a funky seam, which made me wonder if it was a factory second, or simply a random and normal manufacturing variation. I decided it didnt much matter, since after a few uses, it would probably look the same anyway. Luckily in orders since then, I haven't run into anything even remotely questionable. Its simply leftover stuff that didn't sell, being blown out at discounted prices. If they would offer free shipping, it would be a grand slam, but hey, they gotta make a few pennies somehow.
Review by Zhaohe4 years ago
Nice, simple ordering, and I got exactly what I ordered for what I was told it would cost. Very good.
Review by StuartandNicola4 years ago
I was looking for a quality carbon MTB handlebar andf found an Easton EC70 at BlueSkyCycling online at a great price. Ordering and shipping were flawless and now BlueSkyCycling is on my favourites for bike stuff shopping.
Review by Bobof Hadzhipetkova4 years ago
Hard to find parts with a click, fair prices and quick shipping.
Review by Tsianina Tavill4 years ago
All perfect and shipping too.
Review by Taji Küçük4 years ago
I will use them again!!
Review by LeaJay4 years ago
Nice to find a closeout/outlet type store for bike gear. Prices range from good to unbelievable. Service is first rate: stuff ships out immediately and arrived in 2 days. Shipping charges are not cheap; would be good if they offered a slower option at lower cost. But overall a great experience. Also: I returned one item, and it was completely hassle-free. No RMA needed, no explanation, no restocking fee, just send it back within 30 days and your refund is processed within 48 hrs after they receive the item. Amazing service.
Review by Arkbot4 years ago
Easy website, It had exactly what I was searching for and the product was delivered to my front door.
Review by Venkateshwaran Tianzon4 years ago
fair pricing and speedy delivery...slight unhappiness in the cycling socks I ordered...seems the sizing on the package is not the same as on the website...i going to have to return and exchange.
Review by ChubbyCheshire4 years ago
Called sales to see if BlueSky would work with me on shipping. The rep. listened to my concerns on the product descriptions and was able to resolve any concerns i had with purchasing clothing from them.
Faith is in the process of being restored.
Recently bought 4 pair of cycling shorts. Two of the pair ran larger than specified on the site (mavic sprint), and two of the pair did not have inner pads as would be expected in a normal pair of shorts(661 sub short). The item description was not accurate as it pertained to a shirt.
I was going to try to exchange, however I would be paying triple shipping to maybe get a product I can use. At this point I will be paying double shipping to get the return.
I will most likely not purchase any wearable product until there is some improvement to these return policies.
Additionally, the shipping charge was $3 more than advertised by the posted shipping schedule on the site.
When you buy clothes online you do take risks, and this time wasn't a win.
I highly recommend purchasing a similar product even for a little more from someone who has a local presence (ie Performance Bike), where you are able to return the product face to face.
On previous order that were parts only, I have had good luck with this vendor.
Review by Berliana4 years ago
I was really looking for some idler sprockets, spotted the cables and thought I could use some new ones, after 13,000 known miles
Review by Sharinette4 years ago
I have been buying bike equipment fro Blue Sky for about two years. They have great deals on high end equipment. they always ship on time and the order arrives as specified. No complaints what ever.
Review by Mathyu Pya4 years ago
Great service, couldn't ask for anything different. Would definitely come back here again
Review by Dconway Despard4 years ago
Awesome website, prices are great, and have just about everything your looking for, check them out!
Review by Sandress4 years ago
Bought enough OEM cables and housings (and end caps) to outfit TWO bikes' brakes and derailleurs for only 50 bucks. Try to beat that.
Review by Aldershot4 years ago
Ordered a wheelset and it was delivered quickly. What a great deal!