Blue Apron Reviews

I received a week of meals and although the recipes were simple to follow and they tasted good enough the problem for me was every single recipe required that the protein (chicken or beef) was fried in 2 tablespoons of oil. I don't eat fried foods. Most of what I eat is baked, broiled or barbecued. So this was a problem. One recipe had me fry everything, proteins and veggies. It called for a total of 6 tablespoons of oil over all. So for that reason, until they come up with recipes that aren't fried I've cancelled the plan.

Most dishes have been delicious and we enjoy the variety. It's great getting just the amounted needed for two servings and not buying a whole bunch of one ingredient we'll only use once or twice.

First off, we have enjoyed your service. A couple of points for improvement. At least for my delivery area FedX is very hard on your boxes and some food has been damaged beyond use. The herbs once the plastic covers are opened do not hold up. I think if you sealed the boxes more completely FedX would not use the lid as a handle and break down the integrity of the box.
Second, last week we got a package of ground beef that was clearly lamb. While the lamb was good, it makes you wonder about the quality control on the labeling.
Lastly, we did get a box where the Kale was completely left out and it took away from the completeness of that dinner.
Hope this is helpful. Alan

Blue Apron is very convenient & the meals are tasty. I gave four stars because I wish there were more vegetable varieties with the meals. Once there was kale served with two meals in one week. The Vienna sausage was the only meal I did not like & I have been a customer for about 4 months now.

Great Service, Great Product! I find I could actually feed 3 people on the 2 person plan.

3 of the 5 deliveries I received were missing ingredients, twice affecting 2 of the 3 recipes for the week. One of the deliveries did not show up at all!!! When I contacted customer service I received a canned "we're so sorry" response and a credit for 1 of the 2 meals. The whole purpose of this concept is to make life easier for the subscriber by providing them with an all inclusive dinner. Great concept---- lousy execution.

Too bad, because the recipes that I did make, were very good. Stay away unless your are seeking weekly aggravation.

Great service! Great menu choices and healthy food!

I am very happy with Blue Apron, especially with the new changes they've made (giving their customers more options).

The food is fresh, the recipes are easy to follow, and the meals are inventive and delicious!

Love it. You get variety with blue apron, which you cannot get when you cook your usual set of dishes, especially if you work full time and don't have much time to think about cooking. I don't do a lot of grocery shopping in addition too - just some milk, cereal and fruits.

If I could give zero stars I would. I used a $30 promo for a $30 order. The total was $0. I emailed because the promo was not applied and $30 was taken from my account. I attached a screenshot. I requested a refund and the account cancelled. Customer service did not do either of these but instead sent me an email saying my total was $30. Today, another $60 was TAKEN from my account without authorization. I AM FURIOUS!! GIVE ME MY MONEY BACK!!! You have now charged me $90 for a freebie. This is ridiculous. I enjoyed the product. But, unless you process a full refund, I will actively tell everyone I meet not ever to use blue apron. My next step is to contact the BBB or the Arizona attorney general to investigate this.

We are taking a break from the service right now but my wife and I really like Blue Apron. Their recipes were a little complex for week nights but we gave them that feedback and they have since said that they have made them simpler. We are looking forward to trying them again in a week or two. They had great tasting meals though and great quality compared to some of the others we've tried.

Hype describes this menu. So called unique food that is average. People you can do the same food but half the cost if you would take time to learn. Use good quality shrimp, pasta, marinara & a few spices. Voila-you have a meal. It isnt rocket science. Vegetables grow in dirt weather organic in the USA or Chile. Talk to your grandparents, they can teach you how to grocery shop & cook. Its not new. Stop thinking that grocery shopping & eating healthy are trivial matters. I would be writing a better review if Blue Apron provided meals that my 84yr old mother would eat. Balanced nutritional meals that arent revolting. Mother is not going to try squid ink pasta, or purple potatoes; my grandchildren wouldnt touch it either. So who is eating this food? Adults who want to look special. Get over yourselves.

If you haven't started the blue apron but thinking about it, you have to know this.

Your free first delivery is actually not free unless you cancel BEFORE you receive the first free one. Do you understand what I am saying?

OK, I received my first FREE delivery last Thursday, today is the following Monday so it has been 4 days including the weekend since my first free delivery. My credit card was charged $60 last Saturday from Blue Apron, so I call them to stop the second delivery until I have the chance to try out the first delivery I received. Guess what, I CAN'T. According to the supervisor, I was supposed to notify them to skip or cancel 6 days prior to the next delivery. How am I supposed to decide to skip a delivery or cancel the service when I have not even started the first trial meal they sent me???

So, here's a lesson. When you order your first free delivery, make sure to cancel or skip even before you receive your first delivery unless you know for sure you want to continue receive products from them.

Their products and service are excellent. But I have tried over and over to cancel them and they don't make it easy. I found a link tonight and got it done and they charged me $35. I find that ridiculous. Pretty sure they don't tell u that up front.

I'm with Blue Apron for couple months and really love it. Food is so tasty and healthy. I saved much of time and don't need to go shopping around. Buying a lot of ingredients which just need a little ...

I am a new widow, having lost my husband of 45 years. Initially I found it hard to put any energy into eating but I am a health professional and knew I could not continue down that path. Blue Apron offers me the opportunity to eat a healthy meal at least once a day. I appreciate that the boxes come with exactly what is needed to prepare the menu, there is no waste. Additionally, meal preparation is a time when my mind is occupied by simple productive tasks with a positive endpoint, a delicious dinner.

The food was awesome and at the time. I like the meals very tasty. So I'm a fan and recommended. Food was packed well. If you decide to try it just read the small print. It explains how Blue Apron works.

Received our second blue apron meal this week. The ingredients inside came bruised and inedible with the Greek yogurt and cheese opened and spilled all over the other contents of the bags. I emailed a complaint with pictures and was issued a $13 credit to my account? Obviously unhappy with the solution I called customer services to ask for a refund to my card. They stated they were unable to do that and could only credit my account for the items. I spoke with 2 different people who apologized but were completely unhelpful in a solution. I opted to cancel the subscription and take my loses. Poorly managed customer service. I don't usually write reviews but this one left such a bad taste in my mouth I felt the need to warn others. Not a customer friendly company when they are obviously the ones that screwed up. Disappointed

I really like the meals I made with Blue Apron. The recipes were creative, easy and delicious. The food was generally well packaged. However, they simply do not have their packing/distribution system figured out. On average, nearly every other delivery was missing an ingredient. Sometimes just a small one (like a spice), sometimes a major one (like the peppers that were in the title of the recipe). They were prompt about apologizing and providing some credit on the next order, but realistically, you subscribe to these services so you don't have to go to the grocery store. I don't care about the money, I care about being able to make the meal in the recipe reliably, every week. I held on for a long time, hoping they'd get their act together, but they never did. They would also never engage in a discussion or explanation - just "So sorry! We'll pass your concern along. Here's some credit!" which I found really frustrating.

My husband and I enjoyed the selection that Blue Apron offered. We found the meals were very good. However, we had to cancel due to the high sodium content. The cancellations process was hassle free. Reading all options and requirements is always key before entering into any "contract."

I had some issues and customer service was great and responsive. I only got a few weeks worth and was happy with the product. I have no complaints and actually would recommend the company due to their great customer service.

My friend gave me a credit towards one free delivery, so I got 3 meals for free, which is awesome. I'm so glad I didn't spend money on it, because they messed up my order and are unwilling to fix their mistake. One of the meals I ordered was the Crispy Chicken Tenders and they gave me all the ingredients, minus the chicken tenders. I called customer service and they told me they would credit me the cost of 1 meal towards my next delivery. The problem with that is that you can't just order 1 meal. You have to pay a minimum of $60, which includes 3 meals (6 servings). I don't go out to eat and spend $10 a meal for a reason- I can't afford it. So, in order for them to fix their mistake, they want me to spend $40. I wasn't planning on ordering from them again, because I can't afford it. They should have offered to send me the missing food at no extra cost. I won't be recommending Blue Apron to anyone.

The foods were awesome and by the time I made the food according to the wonderful directions, I had quite a mess to clean up. After I ate, I really didn't feel like cleaning the kitchen. I have since ordered from Freshly.com and all I have to do is Microwave. Much better for me, no cleanup and it keeps me out of the kitchen.

Service is awful. A manipulative company with no sense of customer service. The fact that they forced me to write an email requesting additional instructions to cancel my service is ridiculous. I will do my best to find every forum on which to negatively review this companyt.

Received the free trial from a friend who uses this service and likes it. First, I was appalled by the excessive packaging materials. All items came nicely double packed with ice packs in bottom of big box. The first meal was a shrimp dish. I had an awful reaction in the evening after dinner to the preservative or whatever was in the food, and terribly thirsty all night I believe from over salted sauce mix included, as I do not add any salt while cooking. When I went to cancel my account, I found no way to cancel on the website. My package arrived on a Friday, they are closed for the weekend and give only to 9am the following morning to change or cancel. I cancelled the following week order and sent an e-mail to cancel the account. Consumeraffairs.com has many complaints about how difficult it is to cancel.